Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: CLEANGLASSUK on May 30, 2009, 07:40:20 am

Title: Omnipole nossel has now been sorted.
Post by: CLEANGLASSUK on May 30, 2009, 07:40:20 am
I had a phoned call from Omnipole yesterday and the matter will now be sorted on Monday.
Thankyou Omnipole.
Title: Re: Omnipole nossel has now been sorted.
Post by: DaveG on May 30, 2009, 07:59:48 am
Well done gents! :)
Title: Re: Omnipole nossel has now been sorted.
Post by: Steve CM on May 30, 2009, 08:08:51 am
Its hardly been the manor of gents! more like ladies having a car park cat fight ;D
Title: Re: Omnipole nossel has now been sorted.
Post by: davids3511 on May 30, 2009, 08:20:33 am
Its hardly been the manor of gents! more like ladies having a car park cat fight ;D
Ooooh, I love a good cat fight :D
Title: Re: Omnipole nossel has now been sorted.
Post by: Steve CM on May 30, 2009, 08:24:32 am
Its hardly been the manor of gents! more like ladies having a car park cat fight ;D
Ooooh, I love a good cat fight :D

oooooooh You bitch.....LMFAO! ;D
Title: Re: Omnipole nossel has now been sorted.
Post by: DaveG on May 30, 2009, 08:30:12 am
Its hardly been the manor of gents! more like ladies having a car park cat fight ;D

yeh in a way im kind of dissappointed its all sorted! ;D :o :o
Title: Re: Omnipole nossel has now been sorted.
Post by: matt on May 30, 2009, 08:59:47 am
Yes it will be sorted

when you open your door Glyn with a baseball bat will be waiting  ;D ;D ;D
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on May 30, 2009, 09:58:03 am
Yes it will be sorted

when you open your door Glyn with a baseball bat will be waiting  ;D ;D ;D
lol don't you mean a power pole 
Title: Re: Omnipole nossel has now been sorted.
Post by: GWCS on May 30, 2009, 10:00:42 am
Yes it will be sorted

when you open your door Glyn with a baseball bat will be waiting  ;D ;D ;D
lol don't you mean a power pole 

No the actual part that broke, to show him its as tough as nails!
Title: Re: Omnipole nossel has now been sorted.
Post by: Glyn H on May 30, 2009, 05:15:53 pm
(http://www.omni-guttervac.com/May%2009%20Gutter%20nozzle.jpg)

This is the new part, that finally arrived on Thursday
Improved from our last all aluminium nozzle the new 51mm version T6- 6061 Aerospace alloy version is highly polished internally as well as externally to help prevent sludge from sticking and making it easier to clean after use. It also benifits from having a 14-16" leg that probes deeply into downpipes,making it easier for high pressure blasting (if necesary) from the PowerPole gutter hook. It was also designed to fit into commecial gutters on flat roofs that often have a parapit.
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on May 30, 2009, 05:24:48 pm
(http://www.omni-guttervac.com/May%2009%20Gutter%20nozzle.jpg)

This is the new part, that finally arrived on Thursday
Improved from our last all aluminium nozzle the new 51mm version T6- 6061 Aerospace alloy version is highly polished internally as well as externally to help prevent sludge from sticking and making it easier to clean after use. It also benifits from having a 14-16" leg that probes deeply into downpipes
Glyn can someone call me before the other gutter vac is sent as I need a part sending atthe same time, same as the picture.

Ian
07788 732789 you can call me anytime on this
Title: Re: Omnipole nossel has now been sorted.
Post by: Glyn H on May 30, 2009, 05:28:22 pm
Ian you will recieve this new nozzle with your order
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on May 30, 2009, 05:30:40 pm
Ian you will recieve this new nozzle with your order
so you will be sending the one in the pic with order yes ?? please could you make sure inside are glued and sealed and burrs taken off  ;)
Title: Re: Omnipole nossel has now been sorted.
Post by: daniel worgan on May 30, 2009, 05:46:04 pm
I thought you had to pay to advertise your products or services on here.?
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on May 30, 2009, 05:48:14 pm
I thought you had to pay to advertise your products or services on here.?
hes not advertising, more showing, and after the slack hes been gettign over the last few days you masy want to cut the guy some slack.
Title: Re: Omnipole nossel has now been sorted.
Post by: GWCS on May 30, 2009, 06:04:12 pm
Ian you will recieve this new nozzle with your order
so you will be sending the one in the pic with order yes ?? please could you make sure inside are glued and sealed and burrs taken off  ;)

Now this thread has turned into a personal request section, i thought we had to phone suppliers or email direct?

 ;)
Title: Re: Omnipole nossel has now been sorted.
Post by: daniel worgan on May 30, 2009, 06:05:43 pm
I thought you had to pay to advertise your products or services on here.?
hes not advertising, more showing, and after the slack hes been gettign over the last few days you masy want to cut the guy some slack.

LOL.... :-*
Title: Re: Omnipole nossel has now been sorted.
Post by: Glyn H on May 30, 2009, 06:25:08 pm
Mob mentallity is alive and well
Waiting in the background eager for someone to strike so they gain courage and can join in :)

Psycho analysts would have a field day

Title: Re: Omnipole nossel has now been sorted.
Post by: big J on May 30, 2009, 06:38:45 pm
some of us did try to take a balanced view :D
Title: Re: Omnipole nossel has now been sorted.
Post by: daniel worgan on May 30, 2009, 06:44:47 pm
Mob mentallity is alive and well
Waiting in the background eager for someone to strike so they gain courage and can join in :)

Psycho analysts would have a field day



Sorry i thought it was an open topic...silly me.
I wasn't trying to take the recognition for what someone else started....if you know what i mean.... :P
Title: Re: Omnipole nossel has now been sorted.
Post by: matt on May 30, 2009, 06:46:27 pm
looks very nice

is the part available to buy on its own ? ?? ?
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on May 30, 2009, 08:34:34 pm
Mob mentallity is alive and well
Waiting in the background eager for someone to strike so they gain courage and can join in :)

Psycho analysts would have a field day


Don't get into it Glyn, on the mosy part your customers are happy, that is what matters, you cant please them all although it is nice to try  ;)
Title: Re: Omnipole nossel has now been sorted.
Post by: matt on May 30, 2009, 08:38:38 pm
Mob mentallity is alive and well
Waiting in the background eager for someone to strike so they gain courage and can join in :)

Psycho analysts would have a field day


Don't get into it Glyn, on the mosy part your customers are happy, that is what matters, you cant please them all although it is nice to try  ;)

looks like ian has a new fav supplier

what will freedom say  :P :P :P
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on May 30, 2009, 08:43:18 pm
Mob mentallity is alive and well
Waiting in the background eager for someone to strike so they gain courage and can join in :)

Psycho analysts would have a field day


Don't get into it Glyn, on the mosy part your customers are happy, that is what matters, you cant please them all although it is nice to try  ;)

looks like ian has a new fav supplier

what will freedom say  :P :P :P
Freedom are happy with me spent £500 with them yesterday  ;)
Title: Re: Omnipole nossel has now been sorted.
Post by: matt on May 30, 2009, 08:50:35 pm
Mob mentallity is alive and well
Waiting in the background eager for someone to strike so they gain courage and can join in :)

Psycho analysts would have a field day


Don't get into it Glyn, on the mosy part your customers are happy, that is what matters, you cant please them all although it is nice to try  ;)

looks like ian has a new fav supplier

what will freedom say  :P :P :P
Freedom are happy with me spent £500 with them yesterday  ;)

phew, i thought we would have drama over you leaving them and setting up home with glyn  ;D ;D ;D you know what these spurned suppliers are like
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on May 30, 2009, 08:54:09 pm
Mob mentallity is alive and well
Waiting in the background eager for someone to strike so they gain courage and can join in :)

Psycho analysts would have a field day


Don't get into it Glyn, on the mosy part your customers are happy, that is what matters, you cant please them all although it is nice to try  ;)

looks like ian has a new fav supplier

what will freedom say  :P :P :P
Freedom are happy with me spent £500 with them yesterday  ;)

phew, i thought we would have drama over you leaving them and setting up home with glyn  ;D ;D ;D you know what these spurned suppliers are like
LOl,
I should be in the good books of a few suppliers for the amount of money I have spent in the last few months
Title: Re: Omnipole nossel has now been sorted.
Post by: Clive McDonald on May 30, 2009, 10:40:35 pm
Whatever the rules are about suppliers advertising when someone has clearly made a technical advance as with this gutter nozzle or a supalite brush i think it's fair that we should be allowed to know about it.

That piece of kit looks really impressive and well designed, well done glynn,
Title: Re: Omnipole nossel has now been sorted.
Post by: davids3511 on May 30, 2009, 10:55:25 pm


Psycho analysts would have a field day



I agree. You would give them years of skills practise and insights.
Title: Re: Omnipole nossel has now been sorted.
Post by: Clive McDonald on May 30, 2009, 11:08:14 pm
Not really, the guy's allowed to be a bit grumpy if that's his nature.
Title: Re: Omnipole nossel has now been sorted.
Post by: davids3511 on May 30, 2009, 11:37:02 pm
Yes really. I don't think Glyn is a 'bit grumpy'. I think he is downright rude and an arrogant tit. Just my opinion of course Glyn, before you book an appointment with your solicitor.
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on May 30, 2009, 11:41:37 pm
Yes really. I don't think Glyn is a 'bit grumpy'. I think he is downright rude and an arrogant tit. Just my opinion of course Glyn, before you book an appointment with your solicitor.
I have spoken with Glyn a few times and he was never rude or arrogant with me. was more than willing to speak about things I asked him and had a few laughs at the same time..Have you spoke to him David ?
Title: Re: Omnipole nossel has now been sorted.
Post by: Clive McDonald on May 31, 2009, 07:30:45 am
It is typical of the forum that someone puts a picture up of a beautifull looking piece of equipment, along with an explanation of what it does and it's evolvement; that has obviously had a lot of thought and effort put in to it, and firstly they are told they are not allowed to advertise by other non moderator members and then that they are rude and arrogant.

It puts my own efforts as a misundertood genuis into perspective.I think we have to accept each other for what we are.
Title: Re: Omnipole nossel has now been sorted.
Post by: Oakley Windows on May 31, 2009, 08:23:24 am
It puts my own efforts as a misundertood genuis into perspective.I think we have to accept each other for what we are.

Piece of cake once you get used to it :D
Title: Re: Omnipole nossel has now been sorted.
Post by: matt on May 31, 2009, 10:19:33 am


I think we have to accept each other for what we are.

next you will be growing your hair and singing

Give Peace A Chance by John Lennon

Title: Re: Omnipole nossel has now been sorted.
Post by: davids3511 on May 31, 2009, 11:25:10 am


I think we have to accept each other for what we are.

next you will be growing your hair and singing

Give Peace A Chance by John Lennon


or

Imagine there's no Matt, it's easy if you try
No DIYers below us
above us, only Vacs
imagine all the people
spending their money with Glyn
Title: Re: Omnipole nossel has now been sorted.
Post by: wfp master on May 31, 2009, 11:32:28 am
Well done gents! :)
about time
Title: Re: Omnipole nossel has now been sorted.
Post by: leapstallbuildings on May 31, 2009, 12:12:20 pm
looks very nice

is the part available to buy on its own ? ?? ?

I don't want a gutter vac but one of those nozzles would look nice hanging on my wall.   ;D
Title: Re: Omnipole nossel has now been sorted.
Post by: CLEANGLASSUK on June 02, 2009, 09:02:24 pm
As i said in the beginning of the post, Omnipole was going to ring me on Monday to sort out the nossel.
Its now Tuesday and still no phone call ???????????  ???
Title: Re: Omnipole nossel has now been sorted.
Post by: Nathanael Jones on June 02, 2009, 09:38:02 pm
As i said in the beginning of the post, Omnipole was going to ring me on Monday to sort out the nossel.
Its now Tuesday and still no phone call ???????????  ???
PMSL,... can their PR get any worse???

Come on Glyn,.. lets see if you can beat your last outburst!! ;)
Title: Re: Omnipole nossel has now been sorted.
Post by: daniel worgan on June 02, 2009, 09:45:48 pm
Mob mentallity is alive and well
Waiting in the background eager for someone to strike so they gain courage and can join in :)

Psycho analysts would have a field day



Yeh....do you reckon they would analyse how to treat your customers.
We are waiting in the background ready to pounce...lol....
Title: Re: Omnipole nossel has now been sorted.
Post by: Glyn H on June 03, 2009, 02:23:52 am
Quote
As i said in the beginning of the post, Omnipole was going to ring me on Monday to sort out the nossel.
Its now Tuesday and still no phone call
Quote
Come on Glyn,.. lets see if you can beat your last outburst!

No excuses, I had no idea what had been arranged as I do not deal with orders and deliveries..
I was out with a staff member instaling a major water treatment system yesterday and we then went on to service another large system.
I do know that we filled a whole courier lorry with stock going out to customers from our warehouse, as well as several deliveries and that some members of staff didnt get any lunch break because we are so busy due to staff away on holidays.
I will find out why you were not telephoned.

Title: Re: Omnipole nossel has now been sorted.
Post by: AuRavelling79 on June 03, 2009, 08:10:37 am
Quote
As i said in the beginning of the post, Omnipole was going to ring me on Monday to sort out the nossel.
Its now Tuesday and still no phone call
Quote
Come on Glyn,.. lets see if you can beat your last outburst!

No excuses, I had no idea what had been arranged as I do not deal with orders and deliveries..
I was out with a staff member instaling a major water treatment system yesterday and we then went on to service another large system.
I do know that we filled a whole courier lorry with stock going out to customers from our warehouse, as well as several deliveries and that some members of staff didnt get any lunch break because we are so busy due to staff away on holidays.
I will find out why you were not telephoned.



I am a victim of my own success ...  ;)
Title: Re: Omnipole nossel has now been sorted.
Post by: CLEANGLASSUK on June 03, 2009, 02:17:08 pm
All sorted now  ;D ;D ;D ;D ;D ;D ;D
Title: Re: Omnipole nossel has now been sorted.
Post by: STEVE-UK on June 07, 2009, 10:41:32 pm
cleanglass's new nozzle looks like a proffesional bit of kit and like the picture on there website mate, mine looks d.i.y and i paid the full price for it,not to impressed :-\
Title: Re: Omnipole nossel has now been sorted.
Post by: Nathanael Jones on June 07, 2009, 11:02:45 pm
A few slits and a big jubilee clip holds it in place?? Is that enough with all the twisting & pulling????
Title: Re: Omnipole nossel has now been sorted.
Post by: CLEANGLASSUK on June 07, 2009, 11:41:52 pm
Well i was told that it was going to cost me an extra £10  THATS   £10 to get it sent to me.
The bill has just arrived and they have charged me £16.10 not impressed.
 >:( >:( >:( >:( >:( >:( >:(
Title: Re: Omnipole nossel has now been sorted.
Post by: daniel worgan on June 09, 2009, 06:35:43 am
So they have worked hard on their customer service then...lol
Title: Re: Omnipole nossel has now been sorted.
Post by: Glyn H on June 09, 2009, 01:27:01 pm
Cleaniglass was supplied with our new design Gutter nozzle which costs £45.00 for a cost of only of £10.00 + £6.10 carriage.
His first broken nozzle had cost him £25.00,

The total he has paid is £35.00 + carriage

He recieved £10.00 discount + £25.00 credit on the one which he broke against the purchase price of our new nozzle as a goodwill gesture so he actually saved £10.00

Any more question Daniel?



Title: Re: Omnipole nossel has now been sorted.
Post by: Oakley Windows on June 09, 2009, 01:41:15 pm
Peculiarer and peculaiarer   ;D
Title: Re: Omnipole nossel has now been sorted.
Post by: chris@c.m.s on June 09, 2009, 02:07:32 pm
Cleaniglass was supplied with our new design £45.00 Gutter nozzle for a  cost of only of £10.00 + £6.10 carriage.
His first broken nozzle cost him £25.00, the total he paid was £35.00 + carriage

He recieved £10.00 discount on the purchase price of our new nozzle as a goodwill gesture.

Any more question Daniel?




Maybe you should have sent the upgraded part out FOC, I feel by not doing so you have shot yourself in the foot  ::) I did want one of your trolleys but you've lost that order, small fry maybe but I'm sure you're attitude in dealing with this thread will put a good few others off purchasing from you.   
Title: Re: Omnipole nossel has now been sorted.
Post by: R W C on June 09, 2009, 02:23:15 pm
Why does someone have to pay carriage on a replacement surely this was paid on the1st faulty item, Id be well hacked off if i bought a item + carriage then it broke and had to pay carriage on a replacement.

Chris
Title: Re: Omnipole nossel has now been sorted.
Post by: daniel worgan on June 09, 2009, 09:03:55 pm
Cleaniglass was supplied with our new design Gutter nozzle which costs £45.00 for a cost of only of £10.00 + £6.10 carriage.
His first broken nozzle had cost him £25.00,

The total he has paid is £35.00 + carriage

He recieved £10.00 discount + £25.00 credit on the one which he broke against the purchase price of our new nozzle as a goodwill gesture so he actually saved £10.00

Any more question Daniel?


dont get shirty with me glyn.I never asked you a question in the first place.Getting on your high horses doesn't do you any favours imo. ::)


Title: Re: Omnipole nossel has now been sorted.
Post by: macmac on June 09, 2009, 09:39:38 pm
It's funny how suddenly, there's so many people who "were" going to buy all kinds of things from omnipole ::)

Products will speak for themselves, only a fool would let ONE person's gripe with a company's customer service stand in the way of purchasing the right product!!!

If I ever need a gutter vac, omnipole will be the first place I will look. Credit to a company's continued developement of this product, it's the only way forward. ;)

I think a few need to grow up! :-*
Title: Re: Omnipole nossel has now been sorted.
Post by: chris@c.m.s on June 09, 2009, 10:23:06 pm
Macmac I have pointed others towards Omnipoles 35ltr Trolley and was intending to buy myself one before this thread started check my previous post if you like, What I have said is not based on one persons gripe its how Glyn has dealt with it that has put me off, Rather ironic you telling people to grow up isn't it.  ;D ;D ;D

 

     
Title: Re: Omnipole nossel has now been sorted.
Post by: macmac on June 09, 2009, 10:28:20 pm
Macmac I have pointed others towards Omnipoles 35ltr Trolley and was intending to buy myself one before this thread started check my previous post if you like, What I have said is not based on one persons gripe its how Glyn has dealt with it that has put me off, Rather ironic you telling people to grow up isn't it.  ;D ;D ;D

 

     

Only your loss mate if that's the trolly you want! Remember this is an open forum & there is the possibility of there being much more to this than meets the eye!
Title: Re: Omnipole nossel has now been sorted.
Post by: Glyn H on June 09, 2009, 10:37:38 pm
We have totally sold out of the container of 35 litre trollies  ;D
They will not be back in stock until the end of July at the very earliest
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on June 09, 2009, 10:41:38 pm
Cleaniglass was supplied with our new design Gutter nozzle which costs £45.00 for a cost of only of £10.00 + £6.10 carriage.
His first broken nozzle had cost him £25.00,

The total he has paid is £35.00 + carriage

He recieved £10.00 discount + £25.00 credit on the one which he broke against the purchase price of our new nozzle as a goodwill gesture so he actually saved £10.00

Any more question Daniel?


dont get shirty with me glyn.I never asked you a question in the first place.Getting on your high horses doesn't do you any favours imo. ::)



Think that was an ok reply, thing is about the written word, it can be taken in more than one way and sometimes in the wrong way as it now seems.

I personally have not had any problems with omnipole customer services, Glyn also called me himself, sorted something out and phone me back within an hour.

at the time I had not spent a penny with them either.
Title: Re: Omnipole nossel has now been sorted.
Post by: macmac on June 09, 2009, 10:46:53 pm
I actually like glyn's replies, think they're hillarious! ;D ;D ;D ;D ;D ;D
Title: Re: Omnipole nossel has now been sorted.
Post by: Window Washers on June 09, 2009, 10:47:45 pm
I actually like glyn's replies, think they're hillarious! ;D ;D ;D ;D ;D ;D
Least he keeps it real I guess  ;D
Title: Re: Omnipole nossel has now been sorted.
Post by: mark dew on June 09, 2009, 10:56:30 pm
There's been a few priceless ones.  ;D