Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: The Seven Bays Window Cleaning Company on May 29, 2009, 11:15:45 pm
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Just to like to say:
That I have received a 1st class service from Omnipole.
They have replied to all my emails, answered calls, and given me good advice as to what products were needed for my requirements.
After the order was placed, I received the goods BEFORE the date that they were due - BRILLIANT!
On top of that - the quality , and workmanship of the Powerpole, and accessories are up there with the best.
In fact I had a querie with the set up tonight - so sent an email and received an almost instant reply. :o
So, as far as customer service goes - I can't fault them - Well done Omnipole ! :)
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Does this bloke have some connection with Omnipole because they`ve been getting slagged all week,is this thread trying to make up for it.
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Nope - no connection what so ever.
Just giving honest feedback from receiving a good service.
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After the order was placed, I received the goods BEFORE the date that they were due - BRILLIANT!
So you are saying the due date for delivery was in fact not kept, not good if no-one was at home coz you were told it was being delivered the next day......................... UN-BRILLIANT..... is that a proper word ;D
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No - I was informed the day before that it was going to shipped out - :P :P
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I've done a fair bit with Omnipole myself and I've found the service good. There has been the occasional hiccup but hey, no-one's perfect and at least they put it right.
No, I'm not affiliated before anyone asks.
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No - I was informed the day before that it was going to shipped out - :P :P
So how did you get it BEFORE the date that they were due
if you got it on the day they told you ???
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Huh.... I thinks your getting tad confused.. :-\
It was due for delivery on Monday (1st June), I was told YESTERDAY that is was ready for shipping, recieved it TODAY - simple as that :P
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I've had no problems with Omnipole. I will continue to do business with Omnipole and if I need to complain about anything to them I can always telephone or email them away from cleaning forums.
It makes for interesting reading (good or bad), as to how low some people sink with their mannerism unto others when complaining. Unprofessional and not adviseable IMO.
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Huh.... I thinks your getting tad confused.. :-\
It was due for delivery on Monday (1st June), I was told YESTERDAY that is was ready for shipping, recieved it TODAY - simple as that :P
Ah got it now you have added that ;D
I've had no problems with Omnipole. I will continue to do business with Omnipole and if I need to complain about anything to them I can always telephone or email them away from cleaning forums.
I think that's what the other post was all about, he was trying to get an answer by telephone but couldn't, in the meantime he had to put customers on hold while waiting for the part.
Sometimes we all get so wound up we'll try anything to get it resolved, rightly or wrongly :-\
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For anyone wondering who omnipole are try here
great blokes, great products
*bump*
they have a forum too!
http://www.omnipole.com/
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i hope you was well looked after for this post 8)
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For anyone wondering who omnipole are try here
great blokes, great products
*bump*
they have a forum too!
http://www.omnipole.com/
A forum? Where?
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For anyone wondering who omnipole are try here
great blokes, great products
*bump*
they have a forum too!
http://www.omnipole.com/
A forum? Where?
Its a joke Nath, regarding mr st ives recent postings..
Just a *bump* to promote the company, just a link to promote the company more, and a mention of a forum.. for good measure
(small things - im a bit bored - cant you tell ;) )
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I too recieved my Vac & powerpole just yesterday as i was informed by them (great so far)
sadly their were a couple of items missing (vac inlet & power hose for pole) gave them a ring spoke to keith who couldn't appologise enough & then the next thing i know... they are on my doorstep this morning just as they said ABSOLUTLEY FANTASTIC SERVICE...
I really dont understand some people ???
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I too recieved my Vac & powerpole just yesterday as i was informed by them (great so far)
sadly their were a couple of items missing (vac inlet & power hose for pole) gave them a ring spoke to keith who couldn't appologise enough & then the next thing i know... they are on my doorstep this morning just as they said ABSOLUTLEY FANTASTIC SERVICE...
I really dont understand some people ???
Keith is a top guy.
I had a question about something and was sorted.
Ian
p.s Keith if you read this hope the whiskey helped ;)
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As I sais in earlier replies this was basically a storm in a tea cup that could have been handled better by all involved ;)
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When i first changed over to WFP 4 years ago i bought all my gear from omnipole and all still going strong.
They are built to last and a great company to deal with.
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I've NEVER had any problems with Omnipole either.
probably because i've never bought anything off them. ::)
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When I get the time I will set up my gutter vac I just got from omnipole, customer services was fine with me and I also got a lot of free things which is always a plus side ;D
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Hurry up then Ian - I want to know what that pole is like. If it's any good I might order one (under an alias).
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Hurry up then Ian - I want to know what that pole is like. If it's any good I might order one (under an alias).
it was the power pole you wanted to know about wasnt it ? or do you want to know about the gutter vac pole ? or both
I have used the power pole, rigid pressure washer kicks in and then the fight starts lol, big learning curve. But I love learning so all good ;)
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yer the power pole. I use the S2 for the vac. Been eyeing a grassy gutter at nearly 50' today and wondering how I could spike it at that height. Might be able to do it with the S2 but I don't want to damage it trying and probably won't have the torque to twist it as the pole is modular and would spin.
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yer the power pole. I use the S2 for the vac. Been eyeing a grassy gutter at nearly 50' today and wondering how I could spike it at that height. Might be able to do it with the S2 but I don't want to damage it trying and probably won't have the torque to twist it as the pole is modular and would spin.
I have got the camcorder now, I got the tripod yesterday as I want to do more vids quite a few more...
what do you want to see and I will do my best to vid it for you. I have all the attachments
Ian
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Just to like to say:
That I have received a 1st class service from Omnipole.
They have replied to all my emails, answered calls, and given me good advice as to what products were needed for my requirements.
After the order was placed, I received the goods BEFORE the date that they were due - BRILLIANT!
On top of that - the quality , and workmanship of the Powerpole, and accessories are up there with the best.
In fact I had a querie with the set up tonight - so sent an email and received an almost instant reply. :o
So, as far as customer service goes - I can't fault them - Well done Omnipole ! :)
strange that last week they were the pits now they are brilliant thats very strange. have they been bought out ??????
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try titan for pressure washers at your peril, total opposite from omnipole
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yer the power pole. I use the S2 for the vac. Been eyeing a grassy gutter at nearly 50' today and wondering how I could spike it at that height. Might be able to do it with the S2 but I don't want to damage it trying and probably won't have the torque to twist it as the pole is modular and would spin.
Cut some teeth in to a "crevice nozel" (its the one that looks like its been stood on a flattened out a bit) and fit in on the end of the SL2. Move it back and forth along the guttering and it will cut through the blockage. do it with out the vac on to start with to loosen it up then again with the vac on to suck it up... ;)
Regards
Mr H
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Ta Mr H. - do you spike or do you always saw at it?
I've found a spike brilliant for tugging a couple of feet of turf over the side but I've only used it at second storey.
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I've got an Omnipole spike and it works well, I just use it with the jet wash lance at times but when your working higher or its just a gutter empty they want then I just use the attachment.
Regards
Mr H