Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Sunshine/Cleaning on May 28, 2009, 07:52:40 am

Title: Top Headachs for established Firms.
Post by: Sunshine/Cleaning on May 28, 2009, 07:52:40 am
What are your top headachs for those who have been Window Cleaners for above say 5 years?

Mine has always been the employ/sub-contract problem.
Title: Re: Top Headachs for established Firms.
Post by: stephen s on May 28, 2009, 07:56:35 am
Have you tried Neurophen ? ;D ;D ;D ;D ;D ;D
Title: Re: Top Headachs for established Firms.
Post by: Sunshine/Cleaning on May 28, 2009, 07:58:28 am
If he works hard I'll take on anyone. ;)
Title: Re: Top Headachs for established Firms.
Post by: AuRavelling79 on May 28, 2009, 08:02:52 am
Customers.












 ;D
Title: Re: Top Headachs for established Firms.
Post by: stephen s on May 28, 2009, 08:07:17 am
If he works hard I'll take on anyone. ;)



 ;D ;D ;D ;D ;D ;D ;D
Title: Re: Top Headachs for established Firms.
Post by: Sunshine/Cleaning on May 28, 2009, 08:13:52 am
Customers.

Getting them or dealing with the awkward ones? Or both?










 ;D
Title: Re: Top Headachs for established Firms.
Post by: Window Washers on May 28, 2009, 09:22:30 am
Finding the right staff is an ongoing problem ::)
Title: Re: Top Headachs for established Firms.
Post by: concept on May 28, 2009, 09:42:29 am
cos you dont buy them nice enough company cars lol
Title: Re: Top Headachs for established Firms.
Post by: bluez on May 28, 2009, 10:06:49 am
credit control
Title: Re: Top Headachs for established Firms.
Post by: Window Washers on May 28, 2009, 10:15:25 am
cos you dont buy them nice enough company cars lol
lol
Title: Re: Top Headachs for established Firms.
Post by: cozy on May 28, 2009, 11:30:00 am
VAT , book keeping and Employment laws. Not forgetting custies who think you are sitting there waiting for them to call so you have work. ???
Title: Re: Top Headachs for established Firms.
Post by: pingu on May 28, 2009, 07:32:19 pm
Maintaing the desire to go out each day and sweep windows...again and again and again...i.e having a motivation failure this week..

Just being a sole trader is sometimes a strain...boredom being my main issue with it all and of course spiders....I hate spiders...did I mention spiders?

Dave.
Title: Re: Top Headachs for established Firms.
Post by: LWC on May 28, 2009, 07:39:34 pm
What are your top headachs for those who have been Window Cleaners for above say 5 years?

Mine has always been the employ/sub-contract problem.

Same, ive given up.
Title: Re: Top Headachs for established Firms.
Post by: Oakley Windows on May 28, 2009, 07:45:00 pm
I have never employed.

I dont intend to either as I know not only would that be a complete pain in the arriss but it would also play havoc with one of the basic reasons of why I became self-employed, by denying me the freedom to choose what I do with my day. You have an obligation to yourself and the individual when you employ.

Saying that, I seriously have been considering my workload and I will have to seriously face this soon; I will either have to employ or bin a laod of work or sell....Im thinking selling is the best option for me at the mo.
Title: Re: Top Headachs for established Firms.
Post by: LWC on May 28, 2009, 08:00:05 pm
Best keep it simple.
Title: Re: Top Headachs for established Firms.
Post by: Ian Rochester on May 28, 2009, 08:38:49 pm
Matt, 

I like your way of thinking, I thought the same way when I first started out and sometimes wish I'd stuck do just doing what I could on my own and be happy with it. 

Instead people kept on offering me more and more work and I took on more and more staff, currently 19, of which 6 are window cleaners.

Staff is a big headache, or it can be at times, there is always something that needs sorted, they'll only tell you something is broken the day after you needed it for a job, never when it happens, or when it's starting to give up the ghost.

Ultimately responsibility needs to be delegated to those you can trust and empower them to drive the business forward.  We have probably 5 staff who literally control what's done and when by the rest of their team, this allows me to move away from being hands on at every job and look at where the next opportunity is.

It can backfire if you get your judgement wrong, and it did on us earlier this year, that has been resolved now  ;)

Customers can be a problem, but generally if you provide a good service and good communications at a realistic price then they will be happy and not bother you.

Credit control, we run with an on going outstanding debt of several £,000, you just need to continually chase up the ones who fail to pay on time, again we got stung for nearly £2K last year from a commercial job that went to the wall very suddenly, but we have learnt from it.

Title: Re: Top Headachs for established Firms.
Post by: Clive McDonald on May 28, 2009, 10:40:58 pm
I don't qualify for your five year rule, but i was struck by some of the answers including your own. You could maybe rephrase it to , do you have a job or a business? And what criteria seperates the two?
Title: Re: Top Headachs for established Firms.
Post by: JSMC on May 29, 2009, 12:16:40 am
happy on my own but i know that could change. i used to haev 30 guys work for me in previous job so know what the hassles are like
Title: Re: Top Headachs for established Firms.
Post by: gary evans on May 29, 2009, 08:22:44 am
Some very good replies for you, some not to & others to try.

We have a constant debt of many k & lost about 5k since jan similar to Ian. You must have employees behind that are good & want to take the business forward. You need good office person to assist in managing all the paperwork, i had p/t office lady & did the rest, it becomes a strain doing 70-80 hours a week after awhile. But it still nevere all gets done.

I,m chilling for the next 12 months, i have a few irons in the fire but, sick of fraudulent behavior from some companies, so i will maintain what we have & build slowly, taking on new work as it comes.

I,ve just got a new toy so i will be away camping most weekends this summer & enjoy life more, i,ve ploughed all my energy into business for little reward, but, some of that hard work as retained clients & given me a stable base to continue through this recession.

Gary 
Title: Re: Top Headachs for established Firms.
Post by: ronnie paton on May 29, 2009, 12:05:38 pm
good on you gary getting through he rcessions is half the battle done.
Title: Re: Top Headachs for established Firms.
Post by: LWC on May 29, 2009, 12:11:00 pm
What recession?
Title: Re: Top Headachs for established Firms.
Post by: windowswashed on May 29, 2009, 11:29:58 pm
Trying to get good prices when new w/c's and dole brigade are charging ridiculously low prices