Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: derek west on May 12, 2009, 09:31:53 am

Title: questionaire
Post by: derek west on May 12, 2009, 09:31:53 am

has any one got and A4 style questionaire i can leave with customers after the clean with a S.A.E so then can fill in in there own time and post back to me if they wish to.

basically a few questions about our service.
were we polite?
did we arrive on time?
 to early to think of any more.

then on the bottom a space for a reccomendation. (thats the important bit)

probably try and knock one up myself but if someones allready got one and doesn't mind passing it on to me that would be great.
derek@affordablecleaners.co.uk

derek

Title: Re: questionaire
Post by: Paul Simpson on May 12, 2009, 09:57:44 am

Sent you something I used when starting up Derek, take a look at your email.

Title: Re: questionaire
Post by: Dennis on May 12, 2009, 09:59:11 am

I used a stamped postcard for a higher response.

1 Was the work completed to your satisfaction?
2 Was the technician polite and courteous?    
3 Where did you hear about us?
4 Comments: (How may we improve our service?)
5 Names and addresses of friends/family who we may contact about our service.

Title: Re: questionaire
Post by: derek west on May 12, 2009, 10:35:31 am

cheers paul

perfect

thanks again

derek