Clean It Up

UK General Cleaning Forum => General Cleaning Forum => Topic started by: jlo on May 11, 2009, 08:16:25 am

Title: dealing with non-paying customers!
Post by: jlo on May 11, 2009, 08:16:25 am

Good Morning all,

No doubt this has been answered numerous times (hopefully) though cannot see it on the faq's.

I have a customer who we have done numerous builders cleans for, however all properties are now let or sold & after several phone calls to the builders office we still not have received payment for the last 2 jobs.
We have been told that the 'check will be posted out today' but to no avail on 2 occasions. payment is now 2 months late.
What is the best way to recover our money, though I know where the builder lives, I think sending my husband around is the last resort.
Is there a standard letter We can send or mention small claims court?

Thanks in Advance

Title: Re: dealing with non-paying customers!
Post by: nathann on May 11, 2009, 08:47:55 am

Hi Jlo,

You got an email address..

Nathan.

Title: Re: dealing with non-paying customers!
Post by: Pristine Clean on May 11, 2009, 08:56:53 am

Well it depends on how much is owed to you!

If its only a few £100 pounds then it might not be worth worrying about!

You have time to get it back its a case of letters, and you can always use the Courts.

If its more than £750 pounds you can issue a winding up order.

Dave 

Title: Re: dealing with non-paying customers!
Post by: BDCS on May 11, 2009, 04:06:45 pm

Just be that squeaky wheel and get on their nerves, if they have the money they'll pay you but they may well be broke - ask them. You may have to wait but if you burn the bridge you won't get work when things pick up