Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: simon knight on May 07, 2009, 04:58:57 pm

Title: There's underpricing, silly underpricing and utter madness
Post by: simon knight on May 07, 2009, 04:58:57 pm

It's a biggish house that I've done several times and have never got it done in less than 1hr (out) and it's in a bugger of a road to park in. I charge her £25 on a quarterly basis which I don't mind as she's an absolute sweetheart and always drowns me in tea ;D

So yesterday conversation goes more or less like this:

Me: OK Julia I'll be off now, see you in August.
Julia: Great...oh just before you shoot off I need to tell you something. There's a guy offering to do them for £15.
Me: Blimey, good luck to him but I don't want to compete with that...£25 is a fair price.
Julia: Oh don't worry I'm staying with you...But what you need to be aware of his £15 was for in and out.

 :o :o :o :o :o :o :o
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: sparklebright on May 07, 2009, 05:07:46 pm
That is both annoying to hear and a bit comforting too.

On the one hand we have all seen wallies charging silly prices,
but on the other we can see that with most customers that you look after they will stay with you even if offered a better price.

Haven't lost any residential yet, and I'm not cheap
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: MJH on May 07, 2009, 05:42:34 pm
Thats the problem with the last 6 months every man and his dog is doing window cleaning i have seen plenty around here!!
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: macmac on May 07, 2009, 05:58:33 pm
Allthough it's annoying, people like him can't last. Even if he's genuine, he'll soon realise what a massive clanger he's dropped!!

Fortunately for most of our custies there is more to their choice of window cleaner than price alone. Not all, granted but the majority I would think. ;)
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: drive surgeon on May 07, 2009, 06:15:54 pm
i see another few vans starting up every week. they are all undercutting each other.  how the hell do they make a living i dont know. :-X
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: cybersye on May 07, 2009, 06:30:30 pm
ok, question for you all
when you first started (unless you bought a round) did you price well or lower than you would now for fear of not picking up work ?
Its been said before but many who have lost their jobs and decide to start up as a window cleaner would have been on the minimum wage and even £8 an hour will be appealing when your only other choice is the dole.

When i first started I was as keen as mustard and must admit to dropping a few clangers, it did'nt mean I did'nt last, it just meant I wised up. I got quicker and I got more experienced and my confidence grew.
Hindsight is a wonderful thing  :)
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: daniel worgan on May 07, 2009, 06:30:42 pm
How do all these new wc's make a living.
Not only do many of them undercut the established wc's they also must have trouble getting a full round together as so many of them are at it?
Now i know that a lot of the newbies will be fully legit but surely there must be a lot that are on the wrong side?How do they make ends meet? ::)
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: Window Washers on May 07, 2009, 06:32:38 pm
i see another few vans starting up every week. they are all undercutting each other.  how the hell do they make a living i dont know. :-X
They are start up's and will soon drop there customers, hence why some can charge more....All good.
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: GWCS on May 07, 2009, 06:46:17 pm
How do all these new wc's make a living.
Not only do many of them undercut the established wc's they also must have trouble getting a full round together as so many of them are at it?
Now i know that a lot of the newbies will be fully legit but surely there must be a lot that are on the wrong side?How do they make ends meet? ::)

dole office  ::)
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: ftp on May 07, 2009, 06:50:20 pm
I dropped some incredible clangers regarding pricing when I started up- i'm still suffering the consequences now.  ::)
Getting better at it now - one job worth £120 this afternoon  :)
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: simon knight on May 07, 2009, 06:59:12 pm

I'll add here that the road this house is in has a few parking meters and even if you're lucky enough to get one it's £2.20ph. Now on the basis I reckon in/out would take min 2hrs he's gonna pay £4.40 just for his parking...netting him a grand profit of £10.60.

I actually think if you massively underprice potential customers get very suspicious...like are you on the nick or something.
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: peter holley on May 07, 2009, 09:13:02 pm
total madness ???
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: windowswashed on May 07, 2009, 09:36:24 pm
i see another few vans starting up every week. they are all undercutting each other.  how the hell do they make a living i dont know. :-X

They don't declare their extra income to the taxman. All cash only in back pocket. Why else would they charge minimal price and claim benefits.
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: dai on May 07, 2009, 09:44:14 pm
My lad phoned me last week and asked what I was doing wrong, I asked him what he meant and he said there's a guy just driven through the village in a new Jag with a brand new WFP system on a trailor behind him.
Is this the new breed of window cleaner, or some redundant ex executive blowing his pay out money.
Human nature will prevail, it always does, the undercutters sooner or later feel peeved working for half the rate and increase their prices, they do some damage first though.
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: Alex Wingrove on May 07, 2009, 09:48:12 pm
alot counts on who you are

went to quote a job today, just a one off, three bed terrace house, quite dirty, i quoted £25, and she oh, the other guy priced £20, but i better go with you,

now im not saying im "special" but how you treat people means alot
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: cybersye on May 07, 2009, 10:13:57 pm
alot counts on who you are

went to quote a job today, just a one off, three bed terrace house, quite dirty, i quoted £25, and she oh, the other guy priced £20, but i better go with you,

now im not saying im "special" but how you treat people means alot
STOP
hav'nt you learnt anything from this forum?, should have been atleast twice that as its a one off and a bit on top because they were "quite dirty" :o ::) ;D
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: Londoner on May 08, 2009, 07:39:19 am
2 hours work for £15 when minimum wage is about £5.75 is still a good price to somebody.

In some parts of Eastern Europe its probably a days wages.

Prices are relative to your expectations and your financial situation. To a starving man a crust of bread is a feast.
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: cybersye on May 08, 2009, 09:19:26 am
2 hours work for £15 when minimum wage is about £5.75 is still a good price to somebody.

In some parts of Eastern Europe its probably a days wages.

Prices are relative to your expectations and your financial situation. To a starving man a crust of bread is a feast.
my point exactly but put better ;)
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: simon knight on May 08, 2009, 09:33:42 am
2 hours work for £15 when minimum wage is about £5.75 is still a good price to somebody.

In some parts of Eastern Europe its probably a days wages.

Prices are relative to your expectations and your financial situation. To a starving man a crust of bread is a feast.
my point exactly but put better ;)

Yes but minimum wage is at least guaranteed for whatever your working hours per week are. Whereas in our business we are at the mercy of the weather and fickle customers therefore our working week can be anything from 0-40ish hours.

Put another way. If somebody said to me I've got a choice: Work in McDonalds for 40hrs a week (guaranteed) on minimum wage or work as a window cleaner also on minimum wage (ish) but not guaranteed  a 40 hour week...

....you can see my point?
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: cozy on May 08, 2009, 10:10:22 am
Good point Simon, do you want to buy my rounds? I fancy working at McDonalds  ;D ;D ;D
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: simon knight on May 08, 2009, 10:17:40 am
Good point Simon, do you want to buy my rounds? I fancy working at McDonalds  ;D ;D ;D

Kein Deutschland lutscht, und es ist  zu weit, um zu pendeln
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: cozy on May 08, 2009, 10:23:26 am
Good point Simon, do you want to buy my rounds? I fancy working at McDonalds  ;D ;D ;D

Kein Deutschland lutscht, und es ist  zu weit, um zu pendeln

PMSL "lutscht"
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: Londoner on May 08, 2009, 10:25:15 am
Simon,   Thats always assuming you can get a job at MacDonald's. I know somebody who would happily take one if he could get it. He must have applied for over sixty jobs since christmas.

He started out feeling reasonably confident that something would turn up but as time has gone by the panic has really set in. The stomach churning four oclock in the morning sort of panic.

Don't underestimate what people are prepared to do when everything is on the line. We are not talking about beer and f*gs dole scroungers now.

Real people with mortgages and families and the redundancy money running out fast.
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: simon knight on May 08, 2009, 10:39:45 am

I know exactly what you mean Vince but anybody who actually sat down and gave it 10 minutes thought would realise that chances are they're realistically going to do a 20 hour week in their early window cleaning days (I mean 20 hours actually eyeballing glass) therefore they would need to charge twice minimum wage to earn the equivalent McDonalds pay for a 40hr week.

Did you know that most people die between the hours of 2 and 4am? It's biologically the lowest ebb of the human body. And that's why when we wake up between those hours silly little problems that during the day are just petty irritations suddenly become a massive crisis!
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: daniel worgan on May 08, 2009, 10:46:37 am


Did you know that most people die between the hours of 2 and 4am? It's biologically the lowest ebb of the human body. And that's why when we wake up between those hours silly little problems that during the day are just petty irritations suddenly become a massive crisis!

Take some sleeping tablets then... ;D
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: drive surgeon on May 08, 2009, 04:36:13 pm
i know some winbdow cleaners by me who wont get out of bed unless they are maiking 200 a day.  dont know how much you guys have as a day rate?
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: simon knight on May 08, 2009, 04:59:55 pm
i know some winbdow cleaners by me who wont get out of bed unless they are maiking 200 a day.  dont know how much you guys have as a day rate?

Er...not £200 a day!

My best ever day was £14 5s 6d....took the missus out for a slap-up fish and chip supper later that evening. She had small haddock and chips and I had cod and chips, 2 slices of bread and 2 mugs of tea...each! Avoided the pickled onions as they make me fart in bed later (or so she tells me).

Joking aside: Nobody says to me "Simon get out of bed and I'll guarantee you £200."  It's basically; get my sorry arse out of the sack and do my round. Some days it'll be fronts only because nobody is home. Other days it'll be fronts, back and ins because somebody is at home....£200 a day?...I'm sure some on this forum do that but me along with 99% don't!


Title: Re: There's underpricing, silly underpricing and utter madness
Post by: Window Cleaning Services on May 08, 2009, 09:22:05 pm
That is both annoying to hear and a bit comforting too.

On the one hand we have all seen wallies charging silly prices,
but on the other we can see that with most customers that you look after they will stay with you even if offered a better price.

Haven't lost any residential yet, and I'm not cheap
Yes you are  ;D ;D ;D ;D Syd
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: ccmids on May 08, 2009, 09:28:37 pm
dont try to cut the price , its not worth it let her go if you have too if he does  a crap job she will call you back the you can put your price up. :)
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: kenaltobelli on May 08, 2009, 09:33:40 pm
same as evry one on here 10 years later im living with early mistakes and keep
going by priceing better if i was still doing all my early work i wouldnt make min wage
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: sparklebright on May 09, 2009, 08:05:22 pm
That is both annoying to hear and a bit comforting too.

On the one hand we have all seen wallies charging silly prices,
but on the other we can see that with most customers that you look after they will stay with you even if offered a better price.

Haven't lost any residential yet, and I'm not cheap
Yes you are  ;D ;D ;D ;D Syd

 ???
Don't get it, sorry.

I do hear that Maureen is cheap
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: martinsadie on May 09, 2009, 10:01:02 pm


Did you know that most people die between the hours of 2 and 4am? It's biologically the lowest ebb of the human body. And that's why when we wake up between those hours silly little problems that during the day are just petty irritations suddenly become a massive crisis!

i dont wake up at those times  ;D
Title: Re: There's underpricing, silly underpricing and utter madness
Post by: collins82002 on May 09, 2009, 11:30:58 pm
Heard of a w/c today that does a 3 bed house + conservatory clean for £3.
Crazy or what?