Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: benny d on April 29, 2009, 04:43:15 pm
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I have just started giving out a 500ml bottle of my Spotting solution to customers, so hopefully they will remember me for next time.
I have had a call from a customer I left a bottle with last week, that he wants another bottle.(Perhaps he druck the last one?!) :D
Or possibly he might want to get me back with this pretext and then to try and re-remove a bleach stain that I told him on the day wasnt possible to remove? Not sure, but a possibility.
If he just wants another bottle, what do you think is the going rate for a 500ml bottle of spotter?
Thanks
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how much did they cost you?
derek
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About £2.50. give or take a few pence.
I wanted to be near the price of Vanish/1000.1 but a bit cheaper at the same size bottle.
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Tell him they're £9.99.... then he'll think you're a really good egg for giving him nearly a tenners worth for nothing ;)
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mine cost roughly 95p and i give them away, plus as long as the custy uses me annually they get free top ups, i just (or will be) go round and top the same bottle up when i'm passing.
if non custys want them, there £10 quid each, that way my regs think there getting a bargain and non custys will wish they use me to clean there carpets. thats the theory anyhoo.
derek
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benny, i use solution spotters as well, i get great feedback from my customers... i pay £1.91 for each bottle (500ml), the solution & my labels... i sell them for £8- each..." i buy them i bulk" charlie ;D
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Thanks for the info guys. ;)
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Yes £9.99 Benny with unlimited lifetime refills as long as they get you back to do work ofcourse!!
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which product do you all use in your spotter bottles?
Fraser
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one step concentrate mixed 1 - 6
derek
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what instructions for use do yous have on the back is it short and sweet or a big essay for them to read, am just thinking of what to put on
cheers ralph
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I rung the person, and said £ 8.00 for the bottle. I asked why they needed another bottle so soon, as I only did the work for them last week.
They said thay had used it all on a few bleach stains that hadnt come out during the cleaning! (I had told them on the day that they are permenaant, because of all the cr*p they had used in the past, and dont do it again)!
Call me and I will be along with the TM and all will be rosey!
When I said £8.00, he said he thought they were free!! :o
I said yes after every clean, or a top up if required after a clean.
Pesky people.. Are dey 'fick or summit! ;D