Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Lee Pryor on April 17, 2009, 04:21:54 pm
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That was quick
Has it really been 6 weeks
You havnt dried the windows (after using wfp for over 4 years)
Can you miss us out this time
I dont want it between october and march
you spend 10 minutes explaining the concept of wfp and then they show you where the outside tap is!
it always rains after you come
Thats cheating. (always from a passer by)
you missed a bit (always from a passer by)
You turn up during school holidays and the kid that has never met you even though you have cleaned there for ages tries to turn you away or makes you waite 10 minutes while they call their parents who then turn you away, as if your going to kill their kids or something.
Any more or does that cover it? ;D ;D ;D
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are you a window cleaner ;)
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nice
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you spend 10 minutes explaining the concept of wfp and then they show you where the outside tap is!
Very true!
;D
But to add:
I've no cash and can't find my cheque book, can I pay you next time?
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gets a new custy today a referale old lady.
first thing she says i havent had a window cleaner for years as they never do the corners.
qest one when i go and do them should i wfp just for spite
or do i do portholes what would you lot do?
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Any more or does that cover it? ;D ;D ;D
Not quite.
"I'm too busy to have my windows cleaned" ??? ??? ???
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That was quick
Has it really been 6 weeks
You havnt dried the windows (after using wfp for over 4 years)
Can you miss us out this time
I dont want it between october and march
you spend 10 minutes explaining the concept of wfp and then they show you where the outside tap is!
it always rains after you come
Thats cheating. (always from a passer by)
you missed a bit (always from a passer by)
You turn up during school holidays and the kid that has never met you even though you have cleaned there for ages tries to turn you away or makes you waite 10 minutes while they call their parents who then turn you away, as if your going to kill their kids or something.
Any more or does that cover it? ;D ;D ;D
My answer to "that was quick" goes "Yes. I'm getting pretty good at this lately". However, if it's a job I really do want to keep it goes "Yes I know. I paid a lot of money for the tools to enable me to work so quickly."
The one that bugs me is "The last window cleaner only charged <insert some stupid amount that even a "bob a job" scout wouldn't work for>. I always ask what happened to them and it's amazing the excuses previous window cleaners have come out with in order to dump a job when the real reason is that they made a pig's ear of the pricing.
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i had one today custy can you leave mine this time because my father died 2 weeks ago.
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i had one today custy can you leave mine this time because my father died 2 weeks ago.
And you blame them for saying that? ???
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we're going on holiday next month (for a week) so can you give us a miss
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i had one today custy can you leave mine this time because my father died 2 weeks ago.
And you blame them for saying that? ???
no mate but i could under stand if it had been 2 days ago but 2 weeks i just told her i would call again next month
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While your there can you just ..........
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While your there can you just ..........
Mmmm yes!
Woman I've been doing for 2 or 3 years: Out of decency a few cleans ago "while I was there" also did the inside of her double patio doors because her young kids had ... well...what kids do to patio doors....sticky fingers and all that!
Suddenly it's become part of the job ::)
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my Gran lives on a third floor flat in (town 10 miles away) can you do hers please she finds it difficult to find someone etc etc.
Can you do my car?
Don't worry he doesn't bite
Can you move your van please (not in anyones way)
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"I'll send you a cheque". Why can't they just write it out and give it to me?
"Sorry I've got no change" Well I could change a fifty.
" I paid you last time" when I know they didn't.
" can you do the inside of the patio doore"? When I have to go back to the van for trad gear.
But the thing I hate to hear most, is the rattle of ladders on estates where I do most of the houses.
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While your there can you just ..........
I usually get this one from a certain ethnic minority....... know what mean :P
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Yep so do i from a certain ethnic minority.
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I had a numpty yesterday ask me to ring the day before in future so he could move his uncleaned tatty old L reg jag off the drive which is parked in front of his garage and the window above is set about 6 foot back, as he doesnt want me getting it dusty water over his car >:( his window had never been cleaned since them houses where built 10 years ago.
Chris
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Yep so do i from a certain ethnic minority.
Must say that 97% of my customers are white English. The other 3% are white Europeans...and it must be said that these are the "we're OK for now thanks" merchants ::)
I have no blacks, Indians, Pakistanis, Chinese, Japanese or East Europeans on my books...which is bizarre because I work in Wandsworth which has a very multi-national populace.
It seems that having windows cleaned regularly is solely the domain of white English people!
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Had a nice lady over here ( Germany ) said when I knocked to ask if she needed a WC. She said "My last WC in FIFE only charged a fiver" I said "Well give him a ring and see if he will come out here and do em then"
Got her as a custy now though. 8)
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i had one today custy can you leave mine this time because my father died 2 weeks ago.
And you blame them for saying that? ???
no mate but i could under stand if it had been 2 days ago but 2 weeks i just told her i would call again next month
poor lass is potless after paying for a funeral,they dont come cheap
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That was quick
Has it really been 6 weeks
You havnt dried the windows (after using wfp for over 4 years)
Can you miss us out this time
I dont want it between october and march
you spend 10 minutes explaining the concept of wfp and then they show you where the outside tap is!
it always rains after you come
Thats cheating. (always from a passer by)
you missed a bit (always from a passer by)
You turn up during school holidays and the kid that has never met you even though you have cleaned there for ages tries to turn you away or makes you waite 10 minutes while they call their parents who then turn you away, as if your going to kill their kids or something.
Any more or does that cover it? ;D ;D ;D
was the first one the wife ;D ;D ;D
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Being told they weren't very good last time.
I'm ever so sorry, why didn't you call me?
I didn't notice until (between 1 and 2 weeks later). ???
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Yes, that price sounds great. I thought it would be much dearer!
>:(
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i havnt got any cash today , can you leave an envelope for us to send on the money?
me.... you can pay by cheque now if you want....
him .... we havnt got a cheque book.... ??? ??? ??? ??? ??? ??? lol lol lol lol some people!
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ive got no cash can you call back!
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Q. Can you leave them they don't need doing? A. Yeah on a permanent basis!
Q. Can you leave them it looks like rain? A. As above
Q. Can you leave them, I've got the Gas man coming?! A. ???
Q. Can you leave them, I've got building work starting/new windows going in? A. Oh ok then ...
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had one today.
"can you miss me out my daughter is still in bed?"
answer
"Its 11 oclock so its time she was up anyways"
and so we carried on! ;)
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had one today.
"can you miss me out my daughter is still in bed?"
answer
"Its 11 oclock so its time she was up anyways"
and so we carried on! ;)
lol like it!!
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We had one yesterday that said " we've just fed the twins and that brush will scare them, can you leave them this time, please "
one last month said " the dog's just gone blind, I don't want him stressed, can you leave them this time", then next door came out and said, " we are having new widows, can you leave them please."
I must be getting soft, cos I let them off, this time.
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one last month said " the dog's just gone blind, I don't want him stressed, can you leave them this time",
Being a dog owner, I can understand this one. Dogs can be like your kids; in fact dogs can be more loved than your kids; and if my dog was ill, I wouldn't want a window cleaner stressing him.
I'd be okay with this excuse.
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Best ever and this is true was....
"The cat is very ill so please don't do it today"
They're now looking for a new window cleaner
But on a regular basis we get...
"How do you do the insides?"
"You could do cars with that"
"You can use my outside tap if you want"
"Are you sure it's a month since you last did them"
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"The cat is very ill so please don't do it today"
I reckon this is valid too!
Hey, cats and dogs have highly sensitive senses; they can hear and smell stuff far better than us. They're also highly territorial; especially dogs; so it will stress the animal if they know there's a stranger about banging their house around with ladders or a WFP.
If my dog was seriously ill; I honestly wouldn't want a window cleaner washing my windows; obviously the health of my dog would be more important than having my windows cleaned at that time.
You should have a bit more understanding!
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If i had some of these excuses i would drop em quick time,just tell them your running a business and if it`s 6 weekly it`s 6 weekly.
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"The cat is very ill so please don't do it today"
I reckon this is valid too!
Hey, cats and dogs have highly sensitive senses; they can hear and smell stuff far better than us. They're also highly territorial; especially dogs; so it will stress the animal if they know there's a stranger about banging their house around with ladders or a WFP.
If my dog was seriously ill; I honestly wouldn't want a window cleaner washing my windows; obviously the health of my dog would be more important than having my windows cleaned at that time.
You should have a bit more understanding!
I wouldnt thats just so silly imo.
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"The cat is very ill so please don't do it today"
I reckon this is valid too!
Hey, cats and dogs have highly sensitive senses; they can hear and smell stuff far better than us. They're also highly territorial; especially dogs; so it will stress the animal if they know there's a stranger about banging their house around with ladders or a WFP.
If my dog was seriously ill; I honestly wouldn't want a window cleaner washing my windows; obviously the health of my dog would be more important than having my windows cleaned at that time.
You should have a bit more understanding!
I wouldnt thats just so silly imo.
Why is it silly?
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Why is it silly?
What if it rains heavily, thunder, lightening, local traffic etc etc
I doubt if a soft brush against the window with some water is likely to induce a heart attack.....if it does then clearly time is up for that animal
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Why is it silly?
What if it rains heavily, thunder, lightening, local traffic etc etc
I doubt if a soft brush against the window with some water is likely to induce a heart attack.....if it does then clearly time is up for that animal
My dog knows when my car pulls up outside the house. He can distinguish the sound my car makes from other cars who may stop outside my house. This is a fact. When I come home, Wor Lass says my dog runs to the door even before I've turned off my car engine.
So if someone is pushing a brush around a window on 'his' house, he's going to know about it; big style. He'll know you're in the garden by the click of the gate.
It would stress him and if he was ill, I'd choose the welfare of my dog over any window cleaner.
I'm a window cleaner, a dog owner; and that's how I'd see it.
However, I must point out that one of my pet hates is being told, 'Not this month, mate!'.
That means 'never again' in my books, but I would agree that a sick pet is a good enough reason to be turned away; yet return the next time they're due.
Aren't we meant to be a nation of animal lovers?
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my cats know my car and van engine and so does my dog....apparently a dog and a cat can sense that something is wrong hours before an earthquake happens .... they have senses far better than us........ having said that i would be able to reassure my dog not to get stressed ....its just the window man ! ::)
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Why is it silly?
What if it rains heavily, thunder, lightening, local traffic etc etc
I doubt if a soft brush against the window with some water is likely to induce a heart attack.....if it does then clearly time is up for that animal
My dog knows when my car pulls up outside the house. He can distinguish the sound my car makes from other cars who may stop outside my house. This is a fact. When I come home, Wor Lass says my dog runs to the door even before I've turned off my car engine.
So if someone is pushing a brush around a window on 'his' house, he's going to know about it; big style. He'll know you're in the garden by the click of the gate.
It would stress him and if he was ill, I'd choose the welfare of my dog over any window cleaner.
I'm a window cleaner, a dog owner; and that's how I'd see it.
However, I must point out that one of my pet hates is being told, 'Not this month, mate!'.
That means 'never again' in my books, but I would agree that a sick pet is a good enough reason to be turned away; yet return the next time they're due.
Aren't we meant to be a nation of animal lovers?
I regard myself as an animal lover Tosh. Therefore I won't keep any as pets. I also won't eat them. ;D .
This is why I've considered a system where a customer has to pay 50% of the cleaning price for turning me away without notice (maximum charge of £10 say). I may well start doing this for certain custies subject to them signing for T and Cs. If they cancel over it then that's fine too.
So the answer is that you can give their pet a peaceful time but they have to pay for that peace as you're running a business.
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very very good answer leapstall, i would really like to know the outcome of that, trial it on your business and let me know! ;)
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Why is it silly?
What if it rains heavily, thunder, lightening, local traffic etc etc
I doubt if a soft brush against the window with some water is likely to induce a heart attack.....if it does then clearly time is up for that animal
My dog knows when my car pulls up outside the house. He can distinguish the sound my car makes from other cars who may stop outside my house. This is a fact. When I come home, Wor Lass says my dog runs to the door even before I've turned off my car engine.
So if someone is pushing a brush around a window on 'his' house, he's going to know about it; big style. He'll know you're in the garden by the click of the gate.
It would stress him and if he was ill, I'd choose the welfare of my dog over any window cleaner.
I'm a window cleaner, a dog owner; and that's how I'd see it.
However, I must point out that one of my pet hates is being told, 'Not this month, mate!'.
That means 'never again' in my books, but I would agree that a sick pet is a good enough reason to be turned away; yet return the next time they're due.
Aren't we meant to be a nation of animal lovers?
Koreans love Dogs even more than the Brits, Tosh ... one of their better ideas d'you think? :o ;D
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Koreans love Dogs even more than the Brits, Tosh ... one of their better ideas d'you think? :o ;D
You may think we all look the same, but don't confuse us Japanese with the Koreans.
In the Far East, the Koreans are disliked by many of their neighboring countries; although it's wrong to stereotype, my Mother reckons they're usually all rude dog eaters.
Koreans are the equivallent of the Welsh in Asia.
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Koreans love Dogs even more than the Brits, Tosh ... one of their better ideas d'you think? :o ;D
You may think we all look the same, but don't confuse us Japanese with the Koreans.
In the Far East, the Koreans are disliked by many of their neighboring countries; although it's wrong to stereotype, my Mother reckons they're usually all rude dog eaters.
Koreans are the equivallent of the Welsh in Asia.
I also heard them being mentioned as the irish of the east. Cos of their passion i think. ;D
Most foreigner people i met there complain that koreans are racist and incredibly rude.
It is true that many other asian countries dislike them because they think (correctly :)) that koreans look down on them. Which they do.
The only people they don't look down on are the japanese and that is easy to see why. Japanese do seem to be a cut above many other east asians. Japan is very clean, the people are very polite and when they do or make something they tend to do it properly. ;D
The younger generation think eating dog is pretty gross. It's the older male generation who think it's great. They also reckon it improves their libido. ;D
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I suppose the Koreans are wary of everyone else - The Japanese and the Chinese seemed to invade it a lot. Bit like Poland sandwiched between Germany and Russia - no fun!
Anyway back to the topic:-
"We don't want you anymore - my husband says he's going to do them ..."
(Often followed a few months later by:- "Can you do our windows again?" ;D)
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Tosh Said -
in fact dogs can be more loved than your kids
I totally agree with you with 3 kids ages 20, 19 and 18 they really stress me out i wish they would move out.
Now my 2 dogs are always really happy to see us, they never answer back and are genreally ( have i spelt that right ) better behaved than my kids.
I will have dogs over kids any day pity i didn't realise that 20 years ago
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I suppose the Koreans are wary of everyone else - The Japanese and the Chinese seemed to invade it a lot. Bit like Poland sandwiched between Germany and Russia - no fun!
Anyway back to the topic:-
"We don't want you anymore - my husband says he's going to do them ..."
(Often followed a few months later by:- "Can you do our windows again?" ;D)
That counts for about 90% of the "why I lost a custy book " someone should publish. ;D
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Tosh Said -
in fact dogs can be more loved than your kids
I totally agree with you with 3 kids ages 20, 19 and 18 they really stress me out i wish they would move out.
Now my 2 dogs are always really happy to see us, they never answer back and are genreally ( have i spelt that right ) better behaved than my kids.
I will have dogs over kids any day pity i didn't realise that 20 years ago
Off topic but I did press ALT + F4 as per your sig.
Anyone else go9ing to confess to doing this? :)
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A passer by who starts to sing the George Formby "When I'm Cleaning Windows" song. ::)
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Tosh Said -
in fact dogs can be more loved than your kids
I totally agree with you with 3 kids ages 20, 19 and 18 they really stress me out i wish they would move out.
Now my 2 dogs are always really happy to see us, they never answer back and are genreally ( have i spelt that right ) better behaved than my kids.
I will have dogs over kids any day pity i didn't realise that 20 years ago
Off topic but I did press ALT + F4 as per your sig.
Anyone else go9ing to confess to doing this? :)
:-\ i confess
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When we ran a chatroom on MSN, we used to have that "press alt& F4" as a greeting when people clicked into the room. Was funny to watch them come in then 2 seconds later fly out again! ;D
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i hate to hear my football team has lost on a sat afternoon, makes for a very bad weekend
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i hate to hear my football team has lost on a sat afternoon, makes for a very bad weekend
I love to hear my team have won on a Sunday afternoon ;D come on you Spurs
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i hate to hear my football team has lost on a sat afternoon, makes for a very bad weekend
I love to hear my team have won on a Sunday afternoon ;D come on you Spurs
i fell asleep watching that rubbish ;D ;D ;D
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i hate to hear my football team has lost on a sat afternoon, makes for a very bad weekend
I love to hear my team have won on a Sunday afternoon ;D come on you Spurs
i fell asleep watching that rubbish ;D ;D ;D
:o ;D
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wnt a good game Burnley v Sheff utd Monday night,one trying for the play offs the other instant promotion ;D ;D
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wnt a good game Burnley v Sheff utd Monday night,one trying for the play offs the other instant promotion ;D ;D
well stan im not really bothered who goes up as long as it aint barrrrrrrrdifffffffff
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Ive got enough pain in me life without football!!!
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customers coming out with stupid comments, e.g. one said her paint and decorator told her he pvc windows where oily, and I was getting the blame. She didn't want oil on her freshly painted sills. I said, we are in your kitchen so don't you think it is more likely your cooking.... no I don't cook that often. (What? I come by once a month and you think, uhhh) Of course I explained that I don't use anything that would cause that and her cooking was more probably.
Dont do my windows today, because I have guests, or the plumers in, I am getting new curtains up or anything like that when you only do there outsides and who or what's going on inside doesnt make a flippin bit of difference.
Some people are just thick, not nice but its true.
I was using an extension pole and one guy stopped and said, that's cheating stop being lazy and get your ladders off. There is no appropriate response other than f off you tw@t.
;D