Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Window Washers on March 25, 2009, 11:45:03 am

Title: Do any of you send a welcome letter?
Post by: Window Washers on March 25, 2009, 11:45:03 am
Do any of you used welcome letters for domestic customers ?
something like giving details about your services terms maybe :-\.

If possible could you send me a copy to give me an idea of what to put: design@windowwashers.co.uk
I have personally never done this before and i'm banging my head against the wall or what sort of thing to put in it.

Ian
Title: Re: Do any of you send a welcome letter?
Post by: gerard mcmanus on March 25, 2009, 03:19:11 pm
can I have a copy 2 please gerardmcmanus20@gmail.com
Title: Re: Do any of you send a welcome letter?
Post by: The Seven Bays Window Cleaning Company on March 25, 2009, 05:09:47 pm
Yeh, sounds like a good idea.

If anyone has, can I have one too - Please.

info@sevenbays.uk.com
Title: Re: Do any of you send a welcome letter?
Post by: dave.e on March 25, 2009, 07:23:38 pm
and me pleeeeeeeeeease.

dave@s2none.co.uk
Title: Re: Do any of you send a welcome letter?
Post by: Window Washers on March 25, 2009, 07:42:16 pm
does know one have a letter like this then  ???
Title: Re: Do any of you send a welcome letter?
Post by: traps7 on March 25, 2009, 07:44:40 pm
does know one have a letter like this then  ???

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.
Title: Re: Do any of you send a welcome letter?
Post by: ftp on March 25, 2009, 07:57:48 pm
I normally send a bunch of flowers to every new customer. If it's a gutter clean then they get a box of chocolates too.
Title: Re: Do any of you send a welcome letter?
Post by: Window Washers on March 25, 2009, 08:06:30 pm
You can knock me all you like, I am trying to better my business so rather than taking the mickey you may what to think about it a little more for your own, if you dont want to do this fair enough but don't mock others for trying for something you clearly have not, I will contiune to do that extra to stand out from the others, and I cant see any harm in doing so. ::)
Title: Re: Do any of you send a welcome letter?
Post by: WCE on March 25, 2009, 08:07:51 pm
I'll do you all a deal, if you join the guild I will send you all a bespoke one  ;D

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

Well traps it's thinking like this that that can go a little way to improving the customers perception of both you customer and the industry as a whole. If that goes over your head then fair enough but you really need to start thinking outside of the box
 
Title: Re: Do any of you send a welcome letter?
Post by: matt on March 25, 2009, 08:13:21 pm
I normally send a bunch of flowers to every new customer. If it's a gutter clean then they get a box of chocolates too.

is it a big bunch ? ? ? ?

what type of money does this cost  ?? ?

seems a little OTT if you ask me, though i guess it might be the way forward

Title: Re: Do any of you send a welcome letter?
Post by: matt on March 25, 2009, 08:16:07 pm
stick on tattoo !!!!!!!!!



stick on tattoo eh,

whats it of  ?? ? ?

as my 6 yr old wants 1 of " baby belle" she got 1 last time in disney / orlando and we cannot find them anywhere  :-\
Title: Re: Do any of you send a welcome letter?
Post by: traps7 on March 25, 2009, 08:20:04 pm
I'll do you all a deal, if you join the guild I will send you all a bespoke one  ;D

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

Well traps it's thinking like this that that can go a little way to improving the customers perception of both you customer and the industry as a whole. If that goes over your head then fair enough but you really need to start thinking outside of the box
 


I just think it's over the top in my humble opinion. You'll be offering 24 hour call out next.
Title: Re: Do any of you send a welcome letter?
Post by: Oakley Windows on March 25, 2009, 08:56:06 pm
http://www.writeexpress.com/old/welcom.htm
Title: Re: Do any of you send a welcome letter?
Post by: collins82002 on March 25, 2009, 09:22:18 pm
Ian you got mail
Title: Re: Do any of you send a welcome letter?
Post by: Window Washers on March 25, 2009, 10:11:48 pm
Ian you got mail
I do not have any mail from you fella, info or design@windowwashers.co.uk.



Dave as you are a Mod please can you do this and remove your own and others posts  ;)
Title: Re: Do any of you send a welcome letter?
Post by: Dale Smith on March 25, 2009, 10:57:21 pm
Ian, I have sent you something we do, and the others who asked have mail as well.
This letter works well for us.... :)
Title: Re: Do any of you send a welcome letter?
Post by: collins82002 on March 25, 2009, 11:01:44 pm
Ian, I have sent you something we do, and the others who asked have mail as well.
This letter works well for us.... :)
Can I have a copy to dale?
collins82002@yahoo.co.uk
Title: Re: Do any of you send a welcome letter?
Post by: Window Washers on March 25, 2009, 11:01:48 pm
Ian, I have sent you something we do, and the others who asked have mail as well.
This letter works well for us.... :)
Cheers dale, and cheers for the other  ;)
Title: Re: Do any of you send a welcome letter?
Post by: Dale Smith on March 25, 2009, 11:08:59 pm
No worries Ian  ;)

You have mail Collins82002  ;D
Title: Re: Do any of you send a welcome letter?
Post by: Dale Smith on March 25, 2009, 11:16:43 pm
Sorry mate, my fault. Just sent it now  :-[
Title: Re: Do any of you send a welcome letter?
Post by: collins82002 on March 25, 2009, 11:22:14 pm
got it cheers ;D