Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: ian richards on April 05, 2005, 08:14:12 pm
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Just wandered what kind of things you have done to get your self out of a fix while the customer isnt looking?
IS THERE ANYBODY BRAVE ENOUGH TO CONFESS THERE SINS ::) ::)
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i always carry wood glue ....used it once on a door which split at the bottom on opening...but was never sure if it was already split...customer never rang...either she didn't notice or thought i was just a very nice man !
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Quickly wipe the wall down after a hose spit (throws out a lot of back stuff)
Len
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First ever carpet i cleaned was for the mother in law went back the next day and it was shrunk that bad i needed a magnifing glass to see it, luckily got it stretched back out with a tow truck on either end and a couple of chains before she got back off holiday, she never noticed the blind old bat ;D ;D ;D
regards dave ADL
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Always have a set of varying shades of brown felt pens in toolbox for covering up any knocks one wood, only ever had to use them once.....so far
More haste, less speed!
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I clean a uncles carpet when i first started the results were good he then asked me to clean a small chinese rug, which was mainly green i presprayed it with alltec dust mite eliminator presray, luckily he didnt mind the new colour , the green part of the rug turned blue. i been meaning tgo ask this before i do dye tests to see if the dye comes out of the carpets but has anyone else experienced the cleaning solution dying the fibre paul
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Hi Ian
Is there something you are trying to tell us mate?? ;D
Regards Gav
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Kocked a picture off the wall while customer was out and frame fell apart, fixed ok with nails out of her garage.....she was non the wiser I hope!
Pipe caught on white plaster wall knocking corner away...... fixed with tile adhesive from van while customer in house....she didnt know a thing I hope!
Knocked a lamp shade off wall and it broke in two.... :o
found it was already broke and held together with tape.....re fixed with tape from van and looked good as new!
The moral to the story......keep a lot of stuff on yer van ;D
John
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Gav
Just over a year ago i cleaned a church carpet, you know the red one down the middle, (yes i do know the name but i cant spell it!!) a young lad whom i had helping me spilt some plain cold water on it and it took the colour right out, ??? also i had to remove candle wax and went in to it with the iron to hot :o as it was a nylon carpet it cooked the top of the fibres :o after many minutes scratching my head, the main man from above came to me and said "IAN, go and buy some red spray paint and some bic's Razors!!" As it was the man himself talking, i wasted no time, came back and used the bic razor to shave off the burnt fibres, and they went, good as new:) When the wet patch on the carpet had dried i spray painted it red, and you know what!! that went too :D This year i got called out again to do the job, as they was so pleased with the job that i had done last year ;D ;D
They do say that he moves in mysterious ways ;)
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When moving a side cabinet, the top part fell off and took off a bit of the stain, luckily I found some wood stain, in their garage and touched up the wood.
::) Blessings ::)
Graeme
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Ian, I think the part down the middle is spelt aisle.
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Ian your a brave man indeed owning up to cock ups like that ;D
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Ian,
Is that what they teach at IIRC on Colour restoration course.
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I have to say, that is was prior to the IICRC!!
And its called " Thinking outside of the box"
anyway, as i told you, i think it was me praying "Please GOD get me out of this mess" ???
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Only a few weeks ago a chap who works for me knocked a wine glass over and it smashed, when taking a bucket of water out the sink he cleaned up the glass and took another wine glass out of the cupboard and placed it on the draining board as if nothing ever happend :o and to this day I have not heard anything
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I placed a closed bottle of ecospotter on my quote pad on top of a reception desk. The bottle had been in the van during a chilly night and the warmth of the reception must have created pressure build up, so whilst I measured up, the now dripping bottle went unnoticed. On discovery I moved everything away from the reception desk and blotted the desktop prior to the building manager arriving.
To me it was a glaring mark which might as well have had a flashing light on it, but the office manager didn't notice it so I walked.
I still feel bad about it.
Cheryl
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I did a ladies felt back carpet.
whilst spraying it I noticed that nothing was happening but I carried on regardless, then water started appearing all over the carpet.
I then noticed the drain valve was open so not sucking the water back ,so I’d flooded her carpet I shut the valve and hurriedly did several drying passes, Best that carpet had ever looked ;D ;D ;D
ps never rippled one bit
Neil
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Cheryl , that is an interesting point you made and something I have noticed with Eco-spotter, if the trgger sprayer is connected but not tightly screwed shut it builds up pressure and empties itself.
Has anyone else noticed same?
Mike .
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remember years ago cleaning a cpt and the owners jack russell was determined it was gonna eat the end of my pre spray lance,well i done what any good cc should amd pumped the little s**** full of shampoo,well did it not just spew its load all over the carpet the owner was ever so apologetic and paid us EXTRA to clean/sanitise the spew
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Whilst packing up my gear from a job, i noticed a tear in the wallpaper where my hoses had been fed up the stairs. Not 100% sure if it was caused by me or not, but took the view that it probably was!
Anyway, not having any wallpaper adhesive to hand i popped into the bathroom as if to m/t my bucket and "nicked" a bit of toothpaste... GUMMED the wallpaper down a treat!
Funny minty smell in the hall though......... hopefully lady of the house did not pick up any suspicious SIGNALS!....would'nt have liked her to get her TEETH into me.
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Doug,
that is terible what you did ;D ;D ;D
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once knocked a small ceramic watering can off the end off a radiator shelf and knocked the spout off. rummaged around and found some tippex and voila a great job. my mate knocked a large tv off its stand completely cracking it. he had to stump up £500 pound.
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remember many years ago at servicemaster the boss always kept a big water pistol and 2ltr bottle irn bru never told me why until he lost the head with some guy who would not pay his bill for suite clean.we went back and back but he just would not pay up.we went back another time and he was not at home well the boss filled up the gun with the iron bru and let rip through the letterbox with the gun....well you can only laugh huh ;D ;D ;D
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Admit your fault to the customer, better them know what has happened than finding out later, that is when the Proverbial hits the Fan !!