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UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: benny d on March 03, 2009, 04:53:48 pm

Title: Wilton Rugs?
Post by: benny d on March 03, 2009, 04:53:48 pm

Hi all,
Had a call from a lady who says she has 2 "Wilton.. (something I didnt catch on the phone)", rugs that she bought from Ikea, about 3meters x 2meters.
The word Wilton scares me  :o
Any idea if these are ok to be cleaned with a TM?
Got to call her back soon.
Thanks
Ben

Title: Re: Wilton Rugs?
Post by: Graeme@Access on March 03, 2009, 05:14:17 pm

Hi,

I would definitely have a look at the rugs before committing. We work for Ikea and they have a few rugs that have particularly "vulnerable" red dyes. Basically they bleed with water and need to be either "shake and vac'd" or properly dry cleaned.

The construction worries me less than the colour of Ikeas stock.

Graeme
Access Cleaning Solutions
Edit: We have wet cleaned many BW rugs and never had a problem, no doubt they shrunk a bit, but its rarely relevant to an area rug unless they have it in a specific position.

Title: Re: Wilton Rugs?
Post by: benny d on March 03, 2009, 05:44:15 pm

Thanks very much Graeme, I will give her a call, and no doubt she will balk at the cost and go elsewhere!
Ben

Title: Re: Wilton Rugs?
Post by: colin fitch on March 03, 2009, 05:59:31 pm

Hi,

wilton is a weave construction[ machine made]
face fiber could be wool or man made
test your colours as already been said

you can cleen with your truck mount.

Title: Re: Wilton Rugs?
Post by: Mike Osbourne on March 03, 2009, 06:33:04 pm

Why dont you have a good look at them (asif you know what you are doing) say you need to run some tests on them back at the workshop.

Then you take some pics, pop them on here and you can follow some test/cleaning proceedures with no pressure on you.


Mike

Title: Re: Wilton Rugs?
Post by: robert meldrum on March 03, 2009, 06:45:23 pm

Three options to contemplate

Ikea / Wilton...............unlikely marraige
Ship's / Wilton............27" runner which was sewn to customer's requirements ( very expensive )
Wilton / Runner.......... as above

Might be none of these, but if it's genuine Wilton it will be dense and need a good vacuum before h/w/e

Title: Re: Wilton Rugs?
Post by: derek west on March 03, 2009, 08:50:10 pm

do your colour run test.
tell her theres a slight chance of minimal shrinkage.
then vac like fck and truckmount the bar  studs. blast them with air movers and make sure your rinse is acidic.
jobs a good en.
derek

Title: Re: Wilton Rugs?
Post by: Shaun_Ashmore on March 03, 2009, 09:07:24 pm

I'll stick my neck out and say that they are polypropolene and yes they may well be wilton, I would never take the customers word for it as YOU are supposed to be the professional although it may have a label on the backing to say what it is.

First do a burn test to see what the construction is of the face fibre, the backing which is the wilton part should be woven not cloth backing, to clean safely and hopefullt foll proof I would vac very well front and back, apply MS to face fibres and bonnet clean, if you want to dabble then a quick HWE and turbo dry.

If it is what I think it is then they are prone to shrinkage but definately cleanable with great results providing you identify first.

Shaun

Title: Re: Wilton Rugs?
Post by: benny d on March 04, 2009, 08:01:20 am

Thanks for all the advise.

As I thought, after giving a price of £65-00 over the phone she decided against it.

Ben

Title: Re: Wilton Rugs?
Post by: JandS on March 04, 2009, 01:12:45 pm

Bet she did at £65.

John

Title: Re: Wilton Rugs?
Post by: Phillip Mold on March 05, 2009, 10:09:34 pm

probably twice what it cost!

Title: Re: Wilton Rugs?
Post by: benny d on March 08, 2009, 03:25:08 pm

Are you going to drive a van for 20 minutes, set up a truck mount machine. Vac,  pre spray, clean and dry with a blower for less!
If I did I would be out of pocket! It's not my fault if she bought cheap rugs!

Title: Re: Wilton Rugs?
Post by: Mike Osbourne on March 08, 2009, 03:53:04 pm

You will find people who do like their rugs, even cheapos and will pay more to clean than to buy new. ??? Baffles me too.

The other thing is I make abig deal about taking them away to clean. You can charge more and have a rug session on quite days.

Title: Re: Wilton Rugs?
Post by: Doug Holloway on March 08, 2009, 08:45:57 pm

Hi Guys

It does amuse me when people complain about me quoting them more than their rug cost.

Goes to show how difficult rug quoting is when the rug cost varies from 20 - 50000.

Cheers

Doug

Title: Re: Wilton Rugs?
Post by: robert meldrum on March 08, 2009, 08:49:14 pm

£50k rug ?

What's it made from hairy mammoth hair ?

Title: Re: Wilton Rugs?
Post by: Mike Osbourne on March 08, 2009, 08:53:49 pm

If it's a red and white one I think I know the one he's thinking of.  ;)

Title: Re: Wilton Rugs?
Post by: Doctor Carpet (Ret'd) on March 08, 2009, 10:12:35 pm

Did a £20.000 one a few years ago. The dog had cr*pped on a corner of it. The poo was still there when i got to it 2 days later.

I knew it was £20k because it still had the John Lewis price tag attached to the back of it.

Should have charged more ...but that was before i knew about CIU.

(Incidentally the hall in the house wasn't that deep (only 11 feet) but it was 68 feet wide! I measured it out of curiosity!!)

Title: Re: Wilton Rugs?
Post by: Shaun_Ashmore on March 08, 2009, 10:15:23 pm

If you keep the label on it keeps it's value more.

Shaun