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UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: stevegunn on March 30, 2005, 04:38:31 pm

Title: Domestic charges
Post by: stevegunn on March 30, 2005, 04:38:31 pm
What are most people charging per m2 for domestic work
Title: Re: Domestic charges
Post by: Mark@Eco-Powerclean on March 30, 2005, 04:53:27 pm
I like to do inspections before I do the job. This not only allows me to do burn/dye bleed tests, but also to look at who I'm working for, what sort of area the house is in, and how good a quality the carpets are. I don't have a 'fixed price' per sq m as such, but vary it slightly depending on those factors.

I've already found out that you can lose jobs by pricing below a customer's expectation of cost. One prospective client, living in a five bedroomed detached house with swimming pool, games room, axminster everywhere and everything else that goes with a £1m+ property, actually told me that she got someone else in to do a job because she thought I was way under what she perceived as the going rate. As such, I was regarded as 'cowboy' even though she'd seen certificates, full pictorial schedules of the work to be done and just about everyting else. 

I've learnt my lesson now, and if I ever get through the front door of a £1m+ property again, it's a minimum of £5 per sq m.  :)
Title: Re: Domestic charges
Post by: Ken Wainwright on March 30, 2005, 05:17:25 pm
Steve

Don't be so bl00dy nosey ;)

Safe, happy and profitable cleaning :)
Ken
Title: Re: Domestic charges
Post by: neil 47 on March 30, 2005, 06:14:48 pm
I,ll tell you steve,

They all charge what ever they think they can get lol

      Neil ;D
Title: Re: Domestic charges
Post by: Chris Bailey on March 30, 2005, 07:10:01 pm
£2.5 - £5 depending on work involved, my perception on their disposable income (i.e. how big is the house!)

typically £3 - £3.40m2
Title: Re: Domestic charges
Post by: Gavin Reardon on March 30, 2005, 07:14:22 pm
Hi Mate

Between £4.00 and £4.50

I would rather get one job at that that price than get two  jobs at
£2.00 - £2.50 which is the price I think a lot charge

Half the work twice the money  ;D

Regards Gavin
Title: Re: Domestic charges
Post by: Mark@Eco-Powerclean on March 30, 2005, 07:25:47 pm

Between £4.00 and £4.50

Right that's it! I'm telling the missus to start packing and we're on our way to South Wales.

Over here, if I typically quote at £3+ I'll be claiming income support in about three months.
Title: Re: Domestic charges
Post by: Gavin Reardon on March 31, 2005, 12:14:48 am
Hi Mark

Thats why you have to quote £4.00 - £4.50 to stop  myself having to claim income support!

Im lucky I live in a city that is booming at the moment and lots of new home owners who have cream carpets and like to keep them clean

Plus I aim my work at the customers who have carpet at a cost of over £25.00 + per m2 so to pay me £4.00 a m2 is cheap!

Have you ever tried to Quote more?

Regards Gavin
Title: Re: Domestic charges
Post by: Mike Halliday on March 31, 2005, 03:39:34 am
I love these topics on how much we all charge, for every 1 person charging 5pounds a m2 there's 10 people charging 1.5pounds but won't own up to it because they feel inferior ;) ;)

I'm going to charge to charge 20pound a m2 then I'll only have to do 2 jobs a week :D :D

at the moment I charge about 2.62m2 (I think I've never actually worked it out)

steve you asked the question, so why not tell us how much you charge.

Mike


......................................

Ps Sorry Steve just been over to another forum and saw your answer there, you charge about the same as me
Title: Re: Domestic charges
Post by: Ian Rochester on March 31, 2005, 06:22:40 am
Mike, I'm with you on this, some unbelievable prices being stated here, £4.50 - £5.00/m!!

WOW!!

I've just worked it out that to get Gavin in to clean my livng room carpet would cost me £140 and probably close to £700 for the full house!! 

Would I pay that, would the average customer pay that? unlikely, not in this area anyway.  But if you are getting those prices and are making a good living and the business is growing, then good luck, but I would say you are leaving yourself wide open to be undercut by a lot of very good cleaners who would still make a very good profit at prices a lot less than that.

There is another thread on another forum about how quite March has been for some, I can quite believe it if they are pricing this high, but its not been quiet for us we have been busy all year and picking up new and repeat business all the time.
Title: Re: Domestic charges
Post by: Big_Fish on March 31, 2005, 06:55:39 am
LIONHEART

So how much do you charge then?

We charge up to £6 + VAT.
We definitely didn't have a slow March (or jan/ feb).
You are right though, the "average" punter wouldn't pay £700 for a house clean. The idea is to market to those that are not "the average"!!

Nicky
Title: Re: Domestic charges
Post by: Gavin Reardon on March 31, 2005, 09:02:54 am
HI Lionheart

Well if you have a 35 m2 Living room then it would cost you that!

But you must charge more than me to have a living room that size  ;D

How many customers have a 35 m2 living room? in Cardiff were Land is at a high price houses are getting smaller and smaller

I find most customers Living rooms are about 20 m2 - 25 m2 which works out at £80 - £100 and for the standard that we work at, this a good for us and the customer.

If a customer's carpet is worth say £650.00 and that is just for the carpet then why wouldnt they pay £100.00 to getting looking like new. It saves having to buy new one. Paying to have it fitting, the stress of going out and choosing one.It saves  having to empty the room of all there things etc etc

but I have forgot to tell you that my price always includes vat, carpet protector and a small bottle of stain remover. but this costs me pennys but allows me to charge my price. 

Just you guys wait until you speak to Martin R to day at MK he will tell you that you must charge these prices to make very good money  ;)

Regards Gavin
 
Title: Re: Domestic charges
Post by: rob middleton on March 31, 2005, 10:11:10 am
do the people who charge upto £5/m advertise and get business in a different way to those who are cheaper. or do u still do leaflets etc?
Title: Re: Domestic charges
Post by: Mike Halliday on March 31, 2005, 05:09:40 pm
It would be better for all the people who have quoted a M2 price also put a amount per hour they earn so we can compare like for like, I once talked to a carpet cleaner who charged 190pound to clean a suite ( which is 70pounds more than me) but he took 4.5 hours to do it so his hourly rate was actually less than me.

The same goes for carpet cleaning, its Ok to charge 5pounds m2, but if you are taking 1.5 hours to clean & protect an average living room then you may be earning about the same as a 2.50/m2 cleaner who is cleaning for mr Average.

and don't forget its alot easier to find average customers because there's a lot more of them about ;)

Mike
Title: Re: Domestic charges
Post by: shaun_pearson on March 31, 2005, 05:51:51 pm
Good point mike.
I price on how long a job will take. I usually try and get £30-£40 per hour. Sometimes it takes longer than expected so I earn less per hour sometimes it takes less time so more per hour.
Title: Re: Domestic charges
Post by: Matt Read on March 31, 2005, 05:57:43 pm
Well said Mike...i think its easy to get wrong impressions on here..the onsite hourly rate is prob the most important stat . Most cc on other threads seem to average £35 to £45 per hour...that seems about right to me.
There will always be regional variations,and a lot of the newer guys to cleaning on here must think wow when they see some of the figures quoted.

I can't believe the guys charging £4 sq m and up started out that way ...imo you need to learn the trade on the way up ,a training course and  sky high rates won't get your business off the ground. But once you have a customer base, confidence ,knowledge,been ripped off a few times by advertising reps etc etc you can gradually increase your prices ,offer a better service, target diff customers and pick and choose your customers a bit more. Every walk of life has people who always earn more ,do a better job,seen every problem and got round it... not all of them are telling the truth ..so to reassure the newer chaps to the trade you can get up to the higher rate eventually....but only to a certain market place....mrs jones on the council estate isn't going to pay £5 per sq mtr ...but you will learn a hell of a lot cleaning these types of houses,,,and they always make good tea !
Title: Re: Domestic charges
Post by: Karl Wildey on March 31, 2005, 06:19:29 pm
Well down Astroclean I could not have put it better myself
Title: Re: Domestic charges
Post by: jcbdfa on March 31, 2005, 06:54:49 pm
these threads always seem to bring out the worst. quoting for work is probably the make or break skill for any business. charging per square m is a very simplistic way of charging. an hourly rate is probably a more useful tool as far as business planning goes. £5 is a cracking rate although it is usual to apply protector at a separate rate. i get lots of work from carpet retailers and typically charge £2.5 m2+vat(guaranteed) for only this service. cheaper with no guarantee. talking to a texatherm salesman he reckons 98 p is average!!!
Title: Re: Domestic charges
Post by: Len Gribble on March 31, 2005, 07:23:49 pm
Jcbdfa

.98p is that domestic or commercial

Len
Title: Re: Domestic charges
Post by: Ian Rochester on March 31, 2005, 09:30:20 pm
Gavin,

Yes our livng room is near enough 35 sq m, but I doubt I charge as much as you to afford it, the North / South divide is apparent in lots of differing aspects, house prices being one and cleaning services obviously being another.

I would probably charge about £55- £60 to clean my own living room carpet and I would be happy to get that price for the job.  When I do quote it is generally on how long I expect it to take rather than the actual measurements.

Within this region I am not considered cheap, like you I promote a superior service to others and rely on recommendations and reputation for getting a lot of work, often without having to quote for the job prior. I like to think people know they will get a professional job and will be willing to pay a fair price for it. 

There is a cc in this area, no names, who advertises £22 for any carpet, before Christmas he was doing it for £18!!!.  He appears to be just as busy as me and I have not heard any negative comments about his standard of work.

There are without doubt areas in the country where price is no object, people just want it done, I would love to be in such an area.  But there are probably as many areas, if not more where you need to be price competitive to get the work, or you sink very quickly.
Title: Re: Domestic charges
Post by: Ian Gourlay on April 02, 2005, 08:30:56 am
Im with Mr Halliday 25p a square foot. but I appear to be less than him on suites.
It often works out more than that for smaller rooms as I have a minimum charge,

Mike has always been my Hero, since coming on to these boards.


I do have a lot of respect for Martin and Diane and think they talk a lot of sense.


I would be interested to know how Gavin targets the better homes.


Steve you started this topic how much are you charging.
Title: Re: Domestic charges
Post by: stevegunn on April 02, 2005, 08:38:39 am
Ian between 2.40 to 2.75
Title: Re: Domestic charges
Post by: Shaun_Ashmore on April 02, 2005, 07:59:52 pm
if you charge £5-£6 per metre what is your % booked on quoted jobs?

I charge £3.50 quote over the phone and get a 7/10 conversion, I got back from a 1 week break to get 53 answer phone messages, the cost of going out in time (which is the expensive bit and the petrol) I'd get nothing done so if I get 37 of these jobs it'll book me up without leaving the comfort of my home, now if anyone wants to put that into a equassion you'll probably find that this may work out to £6 per metre or THE HOURLY RATE that I want!

Shaun
Title: Re: Domestic charges
Post by: Mike Halliday on April 02, 2005, 08:49:35 pm
Shaun you're my hero ;) ;) 1 week and 52 messages!!

I've just got back from 2 weeks and only had 17 :'( :'(

plus the final copy of my YP ad came through the post while i was away full of mistakes and I've missed the deadline to have them corrected :o :o

If I can't fix them on monday they won't get paid

Mike

ps I got hold of some Howard Partridge Inner circle videos while in the States Ill send you them if thier any good
Title: Re: Domestic charges
Post by: Shaun_Ashmore on April 02, 2005, 09:32:14 pm
Good man!

Ian look at your messages

Shaun