Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Klean07 on February 24, 2009, 08:23:32 am
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I have a few custies that never stop chatting. Don't get me wrong I'll chat to anyone about almost anything but some just don't realise that you have a living to make. If they have paid you then the trick is to keep walking backwards as you speak to them. But if they have money in their hand and still chatting after 10 mins then what can you do? Time is money.
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when i chap the door, before anything else make a light hearted comment about how busy i am that day then tell them the job's done, and ask for the money
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I have a few custies that never stop chatting. Don't get me wrong I'll chat to anyone about almost anything but some just don't realise that you have a living to make.
I save my chatty customers till the end of the day; I don't mind so much then; or I say, 'look, I've got to crack on, or else my Long-Haired Sergeant Major will think I'm skiving again'.
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Chit-chat and cups of tea with old biddies doesn't pay the bills but it sure beats being bossed around by the manager in some crummy 9-5 office job!
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Chit-chat and cups of tea with old biddies doesn't pay the bills but it sure beats being bossed around by the manager in some crummy 9-5 office job!
hold on there mister.
No one mentioned cups of tea, that's different.
Always stop for a cup of tea, it's like a law to stop for tea :o
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you'll need one of those bags fitted, I know what they are called but just cant spell it. I dropped a customer for this once, its should have taken 5 mins tops, smallest job in the world, and probably shouldn't have taken it on anyway, but did none the less. I knew I was spended longer that I should there but didn't realize how long untill I timed myself one day, job took about 3 mins, plus 3 mins setup, its was just a couple of windows she wanted done. total time 30 mins.
So that was that, I never returned.
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I have one, who pays very well, always tips etc, but the time spent trying to move on is still unprofitable so i go last even though its a bit of a pain, its less of a waste then wasting the day, at least when you go then you can say sorry - home time now!! On the bright side though she brews up and does toast and al kinds, so go for dinner some times :)
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Chit-chat and cups of tea with old biddies doesn't pay the bills but it sure beats being bossed around by the manager in some crummy 9-5 office job!
hold on there mister.
No one mentioned cups of tea, that's different.
Always stop for a cup of tea, it's like a law to stop for tea :o
We never refuse a cup of tea thats unless the previous cup was served up in a cup that had never seen a sink and washing up liquid. In that case its a polite no I've only just had one up the road.
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we dont accept cups of tea, and chatters get the sack.
accepting cuppas on the job makes them dearer than Starbucks.
we have apolicy of passing on our BMW's to our local competition.
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hold on there mister.
No one mentioned cups of tea, that's different.
Always stop for a cup of tea, it's like a law to stop for tea :o
We never refuse a cup of tea thats unless the previous cup was served up in a cup that had never seen a sink and washing up liquid. In that case its a polite no I've only just had one up the road.
if the kitchen is a disgrace i always politly refuse a cup of tea,otherwise always open to one ;D
Mind you there's one old girl whose tea I once had...God only knows what was in the mug but it certainly wasn't tea, but standing there in the kitchen I felt obliged to at least drink some of the revolting brew. Now I give it the "thanks all the same love but I've just had one up the road".
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hold on there mister.
No one mentioned cups of tea, that's different.
Always stop for a cup of tea, it's like a law to stop for tea :o
We never refuse a cup of tea thats unless the previous cup was served up in a cup that had never seen a sink and washing up liquid. In that case its a polite no I've only just had one up the road.
if the kitchen is a disgrace i always politly refuse a cup of tea,otherwise always open to one ;D
Mind you there's one old girl whose tea I once had...God only knows what was in the mug but it certainly wasn't tea, but standing there in the kitchen I felt obliged to at least drink some of the revolting brew. Now I give it the "thanks all the same love but I've just had one up the road".
Great minds think alike ;D
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I'll take the bait.
Dave, what's a BMW?
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I work my day around custies who i know will make me a cuppa ;D
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Some of these people that offer you a cuppa are the very people who are very likely to refer you to others. Always make time for a quick cuppa and a quick chat if time allows.
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I'll take the bait.
Dave, what's a BMW?
I reckon it's 'cause he drives a Porsche and BMW's are rated second best.
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It has to bo short for something
B----M----W-----
Big, Mouth,Waggers
Best,Mouth, Waisters
Big,Money,Waisters
Yeah, that got to be it, big money waisters
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Bit chers, moaners and whingers is the proper saying
but i call it the bad payers, moaners and wasters, (those who turn you away when you turn up)
Give them to your competition, let them bog them down while you chase the cream.