Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: collins82002 on February 15, 2009, 05:41:44 pm

Title: george problem
Post by: collins82002 on February 15, 2009, 05:41:44 pm

having recieved payments by cheque for invoiced job i enter the payment into george.  The invoices paid sometimes do not come in order but when i make a payment for the invoice dated it does not clear the debt for that invoice instead it clears the invioce that should be in order.  If this is confusing let me explain more.  e.g
I have debts outstanding invoices 7 to 15.
I receive payments for invoices 9 and 11.
when entering payment recieved and amounts for the 9 and 11 invoices
it then automatically pays invoice 7 and 8 instead

HELP

Title: Re: george problem
Post by: collins82002 on February 15, 2009, 07:19:46 pm

anyone??? :(

Title: Re: george problem
Post by: Feen on February 15, 2009, 07:57:28 pm

Suggest you contact paul direct. users@georgesystems.co.uk

Title: Re: george problem
Post by: Chris Cottrell on February 16, 2009, 07:49:59 am

You can "pay selected items" only, if you goto debts & select the customer you need to pay you will get the "payment assistant" window click the "pay selected items" button you will then see a list of all outstanding invoices for that customer you can either pay oldest by clicking the "pay oldests" button or if you double click the item you wish to pay in the list you will get another window open with that transaction details , check amounts are correct the click save

job done

NB : If you need to pay more than one just double click a second item and repeat

Title: Re: george problem
Post by: Moderator David@stives on February 16, 2009, 09:06:23 am

"Pay selected items" button then pick the items