Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: robert meldrum on February 15, 2009, 03:22:37 pm

Title: Tactics
Post by: robert meldrum on February 15, 2009, 03:22:37 pm

With some concerns about trading conditions, I've been trying to remember what I did when there was a downturn in trading in the past...........

We actually "sacked" slow payers who were unwilling to pay within 28 days
We asked for cash, for all relatively small jobs
We offered additional services
We otherwise, did what we always did

What we "always did" was;-

Turn up on time
Be pleasant and well mannered
Do a damn good job.

Title: Re: Tactics
Post by: clinton on February 15, 2009, 04:12:55 pm

may be a good idea to ask the clients when your cleaning to get the hall and stairs as an extre when you there for a little extra ???

I have done this on a few jobs after xmas :)

Title: Re: Tactics
Post by: robert meldrum on February 15, 2009, 04:17:52 pm

ALWAYS worth asking Clinton, especially as you're already in the house and set up!

Title: Re: Tactics
Post by: from edge2edge on February 15, 2009, 05:24:03 pm

Robert  i am getting good results for protection by offering to do only the main traffic areas at a very reasonable rate.Regards Alan

Title: Re: Tactics
Post by: clinton on February 15, 2009, 05:28:08 pm

Robert

like your ideas and you have used them :)

Am going down that route with my new web site with my experience and honest etc.