Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: newclean on February 12, 2009, 08:01:35 am
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Cleaning care home yesterday(monthy) when a lady came out and asked me if i would clean her windows (4) said ok
that will cost £5.00, she said fine, went to get money and she said she did not have any money, she offered me a cup of tea and a bit off cake, she said she could pay me in 4 weeks- i think she was taking the mick, Won't be going there
again. Anybody had the same.
Newclean >:( >:( >:( >:( >:( >:( >:(
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seriously
she was nice enough to offer you tea and a slice of cake
it was only 5 quid, she i doubt had any money in her purse and would have paid you next time
i cannot see the issue, old people might not have money in the purse etc etc
its only 5 quid, a touch untrusting of you if you ask me
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id go back next month as your there anyway and see her ( i take shes at the care home or nearby) tell her youll do them again but she owes for last month so that will be a tenner she owes you , has she got it
chances are she will pay you and youve got another client in your books
if not what have you lost 10 mins of your time and you did get a cuppa and some cake
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tea and cake sounds good to me, its all part of business building and customer service and customer relations, if she says she will pay you the take her word for it, its only a fiver after all. ;)
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tea and cake sounds good to me, its all part of business building and customer service and customer relations, if she says she will pay you the take her word for it, its only a fiver after all. ;)
yeah go late to old ladies places, they always want a chat... still tea and cake sound nice - i got f all today..
old ladies only deal in cash - and they dont always have money on them, so go back next time, and say call it £8 if i can have some more cake :P
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Try that in your local shop and see what happens....why do some people think they can get away with it....sorry but we run business's and whether a fiver or 500...if you take a service you should be prepared to pay for it.
I try to be polite to all my customers but in the same vein I still want paying and in a timely fashion.
I think it is just very cheeky at best.
Cheers
Dave.
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i agree, you wouldnt wonder into the local shop not having any money planning to pick up goods, if you cant payfor the service you just called upon then dont ask! cup of tea or no tea!
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I'll get brodex to fit me a system and then I'll give them a pot of tea a whole cake! ;D
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u guys are a piece of cake ;D
so u wanna sponge the old dear?
u guys are just interested in creaming it off for yourselves, that really takes the biscuit.....cant think of any more cake related metaphors, DOUGH!
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Try that in your local shop and see what happens....why do some people think they can get away with it..
is that just a sign of the times
as i can remember when i was younger, i could go into the local shop to get something for my mum and if i didnt have enough money ( i would allways add some sweets ) they would allways say " no worries, pay next time you come in "
community spirit has gone i guess
no offence to newclean, but this post just highlights todays problems, he cannot even trust a old dear for 5 quid, taking into account she made tea and a slice of cake, its all rather sad
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I'll get brodex to fit me a system and then I'll give them a pot of tea a whole cake! ;D
you'll be lucky, I had to leave my first born :o :o :o
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Oldies in old peoples complexes are sometimes a bit batty - I'd give her the benefit of the doubt 'til next time.
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Try that in your local shop and see what happens....why do some people think they can get away with it..
is that just a sign of the times
as i can remember when i was younger, i could go into the local shop to get something for my mum and if i didnt have enough money ( i would allways add some sweets ) they would allways say " no worries, pay next time you come in "
community spirit has gone i guess
no offence to newclean, but this post just highlights todays problems, he cannot even trust a old dear for 5 quid, taking into account she made tea and a slice of cake, its all rather sad
too true matt.
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£5 for a cuppa and a cake is about the going rate for some caffs in town.
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When a new customer who has asked me to clean the windows talks about the ins and outs they start to panic about frequencies and payment I always make a point to say...
'Don't worry about money yet, let me get them clean and I will see you later...no worries'
I like to build a rapport with my customers and understand they have to trust me just as we have to trust them.
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ok lets says she didnt offer a cup of tea and biscuit and said give my windows a clean i havent got any money for a month... YEAH RIGHT LOVE jog on!
Yes your probably going to get your money in the end, but thats not the point hes trying to make. its the fact she asked for you to clean her windows without paying for at least a month, some people need all the money they can get not all of us are well off..