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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Central Window Cleaners on January 28, 2009, 09:49:21 am

Title: YELL.COM are they any good?
Post by: Central Window Cleaners on January 28, 2009, 09:49:21 am
I have just had a call from yell.com with an offer for web advertising which seems like a fair price for the yellow highlighted boxes with weblink etc.

I was wondering if any of you guys have tried it?

Did you get much feedback?

Did you get any work from it?

Thanks

Tony
Title: Re: YELL.COM are they any good?
Post by: williamx on January 28, 2009, 11:31:14 am
You will find that people type in their post code to find window cleaners and they then phone the nearest to them.

I use to have a free line, then I upgraded and last year I upgraded even further, I didn't get any more business, so next year its back to the free listing.
Title: Re: YELL.COM are they any good?
Post by: chrisyg on January 28, 2009, 02:27:11 pm
You will find that people type in their post code to find window cleaners and they then phone the nearest to them.

I use to have a free line, then I upgraded and last year I upgraded even further, I didn't get any more business, so next year its back to the free listing.

same here.. money wasted imo - but if your a sole commercial WC it may be of some use, as commercial tend to go for the bigger paid ads.

Resi will go for the one local to them.
Title: Re: YELL.COM are they any good?
Post by: trevor povey on January 28, 2009, 02:53:21 pm
pulled out of yell.com a few years back due to no response. :(

went back in yellow pages this year under guttering services and also window cleaning.......nothing again,these Yellowpeople must think it grows on trees!
Title: Re: YELL.COM are they any good?
Post by: Steve CM on January 28, 2009, 02:59:37 pm
pulled out of yell.com a few years back due to no response. :(

went back in yellow pages this year under guttering services and also window cleaning.......nothing again,these Yellowpeople must think it grows on trees!

how big was your advert in the yellow pages Trevor?
Title: Re: YELL.COM are they any good?
Post by: Central Window Cleaners on January 28, 2009, 03:08:07 pm
Is there anyone on here fro Reflekt Cleaning Ltd of Nuneaton?  As they are saying that they have had loads of responses in my area from it
Title: Re: YELL.COM are they any good?
Post by: STEVE-UK on January 28, 2009, 03:10:29 pm
i have yell.com for a few months now, guarenteed 2nd place in gatwick area @ £1600, not one call yet :(
Title: Re: YELL.COM are they any good?
Post by: RSWindows on January 28, 2009, 03:35:48 pm
Absolute RIP OFF!!!

In middle of legal dispute with them as they miss-sold me the service and gave me wrong prices over phone and conned me into signing a contract by sending me an email whilst i was on call to sales rep and he was going through things and said "ohh ive sent you an email can u access it now?" i said yeah, sure! he says ok have u sent it back yet?  i said no not even read it he says its ok just scroll down 3/4 of the page and put in these two letters (eg  X & Y) and click send.....foolishly i did! im now stuck in a contract i did not want to be in and at a price i was not told!

There are hundreds of complaining business's saying the same thing happened to themand i contacted watchdog and they says they are already looking into thi8ngs as there is an "alarming amount of similar stories"

Dont touch them with a barge pole!
Title: Re: YELL.COM are they any good?
Post by: WCE on January 28, 2009, 03:37:12 pm
Is there anyone on here fro Reflekt Cleaning Ltd of Nuneaton?  As they are saying that they have had loads of responses in my area from it
No but they were the ones on Jeremy Kyle!
Title: Re: YELL.COM are they any good?
Post by: Central Window Cleaners on January 28, 2009, 03:43:58 pm
They have quoted me £190 for a year.
Title: Re: YELL.COM are they any good?
Post by: ronnie paton on January 28, 2009, 03:53:04 pm
i paid for three areas with the sponsered web link and  i cancelled after a year has it wasnt worth themoney in my opinion.
Title: Re: YELL.COM are they any good?
Post by: trevor povey on January 28, 2009, 04:18:11 pm
pulled out of yell.com a few years back due to no response. :(

went back in yellow pages this year under guttering services and also window cleaning.......nothing again,these Yellowpeople must think it grows on trees!

how big was your advert in the yellow pages Trevor?

Two small adds placed this year in small white oblong boxes with black writing in to give max effect cost was 395.00
In past years Ive thrown thousands at Yellow Pages,but 4/5 yrs back I had two yrs running without any enquiries,so we pulled the plug on it.There are better ways of picking up new work,I know YP is a regional thing and other areas with lesser window cleaners will do better but in areas with a lot of cleaners in you will find that on new build offices etc who ever gets the job has usually canvassed it up or somtimes the client have brought their existing W/C with them....summarising put yr hard earned cash into a break with the Mrs,or better still the lads ;) ;)
Title: Re: YELL.COM are they any good?
Post by: richyp on January 28, 2009, 04:26:02 pm
yellow pages r rubbish and yell.com
Title: Re: YELL.COM are they any good?
Post by: RSWindows on January 28, 2009, 04:33:34 pm
They have quoted me £190 for a year.



same price i was told....but bill came in for £395!!!

toldem to cancell..........."you cant"
Title: Re: YELL.COM are they any good?
Post by: Central Window Cleaners on January 28, 2009, 04:59:09 pm
Thanks for the help guys, think I will give it a miss
Title: Re: YELL.COM are they any good?
Post by: chrisyg on January 28, 2009, 05:17:26 pm
I wanted a free line in the book - they rang me to say my landline number wasn't working so I would not be entered in the book, unless i phone them - and no doubt try to sell me ad space.

 ::) >:(

For a blatant lie, im no longer dealing with yellow pages, or yell.com - google gets me much better results anyway.
Title: Re: YELL.COM are they any good?
Post by: Mr Formby on January 28, 2009, 08:14:31 pm
Im on Yell.com and 118 118
When they phoned me they told me that my area was getting hundreds of hits per week for window cleaners.
So I spent around £1k , on my web site I can see the details of people who visit my site .
So far in the 3 months I have been listed I have had  web 2 visits and no calls.
I wont be renewing
Title: Re: YELL.COM are they any good?
Post by: chrisyg on January 28, 2009, 08:19:30 pm
Im on Yell.com and 118 118
When they phoned me they told me that my area was getting hundreds of hits per week for window cleaners.
So I spent around £1k , on my web site I can see the details of people who visit my site .
So far in the 3 months I have been listed I have had  web 2 visits and no calls.
I wont be renewing

yeah they dont tell you, its actually window cleaners checking their own listing who are doing the searches..lol

Title: Re: YELL.COM are they any good?
Post by: chrisyg on February 02, 2009, 10:54:29 am
Had a call from yell pages today, i had great delight in telling them i wasn;t interested in paying for advertising within the book. I said i didn;t see the point of paying for a small add which got under exposed as there are many other window cleaners in the same pages customers have to sift through..

So i said i will be using a method of leafleting, which is so far being fruitful - in which they said was useless as people throw them in the bin. i then replied ive had better response using this method than ive had on a big add on yell.com which i get told has hundreds of searches a week - and ive had nothing from it, i can only see the book doing the same.

So no more paid advertising for me.. flyers, canvassing and recommendations it is for me from now on.
Title: Re: YELL.COM are they any good?
Post by: ants on February 02, 2009, 11:51:48 am
They conned me as well.
Told me on the phone I was getting yell.com and going in the book as well.
My ad is only on yel .com and not in the book
Iwas only intrested in going in the book!
I rang to complain and asked to hear the taped recording of conversation,they said they didnt have it.
NEVER EVER AGAIN WILL THEY GET A PENNY FROM ME.[even if my fone rings all year ,what they did was dishonest and they can thook off
Title: Re: YELL.COM are they any good?
Post by: ftp on February 02, 2009, 12:17:05 pm
They are all much the same - Yell.com, touch local, smile etc. they are in the business of taking your money. They tend to come out with the same speil of recieving thousands of enquires for window cleaning in your area every week and if you would like to upgrade your free listing for a wad of money these enquires will come direct to you.
I have a free listing and picked up two jobs last year i think. They tend to be desperate customers who no other cleaner will touch.
Title: Re: YELL.COM are they any good?
Post by: Paul Coleman on February 02, 2009, 01:41:54 pm
I am on yell.com with a paid box and have had one job from it.  The turnover from the job just about pays for the ad.  If you calculate the proifit from the job, it is less than the cost of the ad.  The YP man has been trying to get a meeting with me for a few days.  I've not been intentionally avoiding him but we haven't been able to cross paths yet.  I do still want a paid ad in YP but I will be reducing it to a three line box.  I am stuck with the ad on yell.com for some months yet.  I haven't decided where to go with that.  Typically, I had made up my mind to just have a one line freebie in YP when I got a decent job from it that cast doubt in my mind.  I got no more work from a larger box than from a three line box.
One problem with YP is that you get no say in where the ad is positioned on the page.  If it's at the bottom of a column or, more poignantly, by a page fold, it does get viewed a lot less.  At least with yell.com you know that if you pay for a box you will be in the rotation of paid ads at the top of the page.  You can also edit the ads periodically to try different things out.  Mind you, I think it's a brass necked cheek expecting someone to pay about an extra £160 - £180 a year just to be able to insert their email address and weblink on there.  I didn't realise that when I signed up.  I can't recall if I was blatantly lied to or if the info was suppressed.
The BIG drawback to this type of advertising though is that YOU CAN'T TARGET YOUR IDEAL CUSTOMERS .  I seem to get a fair few people wanting one off end of tenacy window cleans.  Why oh why do they always leave it until a couple of days before they vacate?  If it's local and I can do it first thing before leaving town for my regular work then OK.  Unfortunately though, these types of jobs frequently seem to require specific appointment times that I can't manage.