Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Goldfinch PCS on January 25, 2009, 01:03:53 pm
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Earlier Ken Wainwright started a thread because he wanted to point out to me that my identity wasn't vivid. I have since rectified that and the thread continued to grow and mutated in a hybrid. I happen to mention the NCCA, IICRC, LTT on my site and it seems to have cause a stir - for more details please see the thread started by Ken.
Since then we started discussing regulations and promotions, and that has taken a neat turn so I am starting this thread to deal with the ideas of regulating and promoting the Cleaning (carpet cleaning) Industry.
SITE BACKGROUND
I have a site here that I have used in the past and it work wonders for me. I have used it as a subscriber and also as an end user. The site is for people looking to source promotional items. When you visit the site what you see is two search areas, one for product search and one for company search. The magic is as a subscriber I pay a monthly fee, when a customer search for an item(s)
they have to complete there contact details, that information is then emailed to all the subscribers that supplies the product they need, The subscribers then contact the customer and sell there products.
Now all this site does is generate leads for the subscribers. Now how do they do it? They promote themselves to businesses throughout the UK with simple message - If you want promotional items go to our sites and our site only, businesses waiting to compete for and supply your requirements.
Now do you think this works? Yes it does. I have worked for Pinewood Studios, and several PR companies is London, my biggest regrets at the time was I found this company too late and I had a dump ass partner.
So, this is why I said and continue to say that if we had someone out there actively shouting for us our lives would be better. Lets see it as embracing new ideas as oppose to an expensive idea. Sorry I can't move the Ken Wainwright thread for all those that were not following that one.
Now look at this site
www.promotional-merchandise.org.uk
Any ideas for promoting this Industry to the masses?
FOR ALL THOSE THAT ARE JOINING US LATE - BELOW IS ROUGHLY WHERE WE STARTED. HOWEVER, LET US FOCUS ON ABOVE
This was taken from the Ken Wainwright's thread, just to try and keep some uniformity.
Sorry I forgot to say good morning earlier guys.
What a lovely Sunday morning, no snow and it's not freezing.
I understand the concerns of members and none members of the NCCA, Ken has a point, the cost of making the changes needed to secure the industry is very high. But, wouldn't it be nice if we had a corgi style regulated industry? The NCCA could developed a certificate alongside the IICRC, woolsafe and BICSc and make it mandatory like a corgi registration. More drastic? Try this - you can't get insurance for a car without a license, so, you shouldn't be able to get insurance for CC if you aren't a member of the NCCA/IICRC. (DON'T SHOOT JUST AN IDEA) ??? - I wasn't drinking last night.
Ken, what if more CC where encouraged to be a part of the NCCA with the aim of achieving what I mentioned above? It would benefit all the members on this forum in more ways than one, one key benefit would be the willingness of CC to take pricing and customer care seriously and value there service a lot more. All the custies would expect a standard and we all would be obliged to uphold that standard.
I was surprise to know how many members the NCCA really have, compared to the number of CC out there working. I feel there could be huge benefits if we all joined and made the organisation stronger, creating a very strong collective force. Then the lone rangers would stop and take notice and realise that they have to toe the line or live in exile without any credibility. We could do more individually to educate our custies, making them aware of the organisation we are all a part of. The NCCA could supply us with literature (free of charge) that explains itself to our custies and we could hand them out and say thank you when we collect the cash, card or cheque.
THE CRY FOR CHANGE
Ladies and gentlemen from this beautiful Sunday 25 January 2009 lets no longer bash the NCCA/IICRC or it's members. From today fellow CCs let us work together to achieve what was once considered impossible. The unity of all CCs, striving to create a force that is recognisable from Lands End to Timbuktu, a force that cannot be terminated, rotated or weakened, a force that will secure our bread and guarantee our futures, a force that will guarantee that all our custies strong, frail, young or old will receive at all times the highest possible care and service. We have seen the Gas, Electric, Transport, Manufacturing and other Service Industries all create their forces and they work effectively, so I ask you this, Why can't the Carpet Cleaning Industry do the same? Lets rally our teams, lets send out the message to other forums, let all ears listen and all eyes read, because unless we act now and act in unity these stormy waters might overcome us. My fellow CCs let us consider the possibilities, the benefits and the requirements. Let's create a thread that lives at the top of this forum, a thread that display, not our negative energy but the our positive energy, lets make suggestions that leads to solutions, ideas that leads to ingenious inventions, lets be original, lets be creative, lets be effective. Let us not see regulation as red tape, let us not see education or re-education as loss of income, let us share knowledge and encourage best practices at all times. Dear forum, let 2009 be the year that we actually see change.
Good day to you all.
Let me upset a few more CCs...
The standards would include neatness and tidiness of your vans front and rear. No more thinking - "the custie never comes in or close to the van so no need to worry about the inside".
thank god my uncle doesn't read this forum, I would get an ear full for this, if he cleared out all the empty crystal green tubs out the van, hmm, then again lets leave him, we would need extra land fill sites. Just a thought guys, these tubs makes great flower pots, and will last a long time, they can be decorated and remember to pierce the bottoms. Another money saving tip from MacDonalds.
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??? INTERESTING interested it seems no one has replied.Isthat lack of interest? or just plain apathy? or did they fall asleep.
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ERM well said , I didn read all but that was an ace rant .
Hope you feel better either way
Ricky