Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: combat cleaning on January 12, 2009, 10:54:50 pm
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Has anyone had the demo and received the free pole as advertised without buying a system?
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I had the demo last week and was told the day before they weren`t now offering free poles as there wasn`t enough room in the van for them, even though their offer states;
" P.S. You will receive a FREE water fed pole on the day of your demonstration as a gesture of our appreciation of your time…"!
After the demo (which was worthwile) they told me they would now be sending the pole in the post, so we shall see.
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Can we get something for nothing....
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I have the demo tomorrow morning. it's funny I was going to start the same topic as this today, just to find out what happened with the demo's
still, I'll see what tomorrow brings
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I wouldn't trust Brodex as far as I could throw them. I'm still waiting for a window pump ordered on Thursday. Received it today and its the wrong one- they only supply 2 different types, so it shouldn't take a genius to work it out. Customer Service! Ha Ha!
Will go elsewhere from now on. I thought they would be the best bet as they supplied my complete system. How wrong I was.
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Ive just opened my post and got a free coaster from brodex, my cuppa is on it right now ;D
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had my demo this morning, love that coaster ;D ;D ;D
anywho, asked about the pole at the end of the demo, was told to give office a call and let them know I had the demo. did this at lunch time, got a call about 4ish telling me it had been dispatched.
should probably have asked what pole it is :o oops
to be here in next couple of days
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its a 2ft with no brush and tube ::) ::)
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got my demo today fancy there new 57 foot pole but will wait till i get the free pole first just to see how there customer service is are as they offer money back garintee
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I ordered a new pump from them 5 days before xmas and i still havent received the right one !!!!!!
supposed to be on its way !!??? apparently the mix up is caused between customer services and the warehouse ! any one that has had a system fitted knows the warehouse is down stairs !!! about 20 steps approx.
And their customer service is supposed to be second to none ! or so they state on the phone message
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lol!!
I've been to their unit, how hard can it be to shout down the stairs for someone to put a pump in a box?
I was there a couple of months ago as I was driving home after a game at Anfield the day before so I thought I'd go to Southport, I must admit their systems look really nice and all but the poles are overpriced and no one seemed to have a clue - I was in there 15mins before anyone asked me if I was alright, after I had been in through the back store where all the poles are - could have lifted a few!!
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well, had demo wednesday with Johnny (good guy), pole arrived today.
PC-25ft with 10inch brush and adjustable neck.
can't fid PC-25 code on brodex site, would this be the old style prolong pole.
hey it's free, and lighter than my ladder. ;D ;D ;D
Niall