Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Mr Dvae on November 30, 2008, 05:52:12 pm

Title: Prochem Heat exchanger???????????
Post by: Mr Dvae on November 30, 2008, 05:52:12 pm

 ??? I,ve got a Prochem Heat and run inline heat exchanger, the element has gone, believeit or not prochem don't stock them (it only screws in) they tried to sell me a complete new exchanger can't afford that this one is ony 13 months old.
Has anybody found a replacement element from the uk?


Fingers crossed

Dave

Title: Re: Prochem Heat exchanger???????????
Post by: pete sween on November 30, 2008, 06:04:30 pm

Can't help you with the replacement Dave. Try Prochem in the U.S.

I have heard this exact same story from so many different people about heat exhangers (and its not just Prochem - though they figured prominently).

Good luck

Title: Re: Prochem Heat exchanger???????????
Post by: Mr Dvae on November 30, 2008, 06:46:32 pm

thanks for the advice, i did ask prochem uk that if i had a prochem truckmount with a duff battery , did i have to replace the truckmount?????????

Title: Re: Prochem Heat exchanger???????????
Post by: Len Gribble on November 30, 2008, 06:55:07 pm

Dave

May not stock it but can they source it from USA.

Although the standard warranty is 12 months some are 18 months, we have some quirky laws here 28 days rule.

I like pushing all the buttons 8)

Len

Title: Re: Prochem Heat exchanger???????????
Post by: Mr Dvae on November 30, 2008, 07:25:51 pm

Hi Len
prochem offered to source it from usa but came back with a price of £220+

we're in business to make money, not throw it away!!

Regrds
Dave

Title: Re: Prochem Heat exchanger???????????
Post by: JandS on November 30, 2008, 07:32:47 pm

They used to be £395 plus "the dreaded"

John

Title: Re: Prochem Heat exchanger???????????
Post by: markpowell on November 30, 2008, 07:55:48 pm

www.olmpiccleaning.com £280 brand new.
This subject was covered not so long ago, the element is reasonably cheap, however i think your looking at 4 hours labour to replace, i was told this by prochem service dept, That is why they run so expensive.
13 months doesnt seem long for one to burn out, have you let the tank run empty or swithed the heater on before the pump?
Mark

Title: Re: Prochem Heat exchanger???????????
Post by: Mr Dvae on December 01, 2008, 07:44:57 am

Dont believeit, Takes about 2 mins to replace the element, it looks a little like a small immersion heater and when only that needs replacing, why should i spend £395 + VAT, trouble is where do i get one from? should only be a few ££££s The 'element' should be a service item.

Title: Re: Prochem Heat exchanger???????????
Post by: Dennis on December 01, 2008, 09:58:57 am

I get my Ninja elements from Watlow (they supply Ashbys), they might be able to help.

www.watlow.co.uk/