Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: simon knight on November 20, 2008, 04:29:21 pm

Title: Xmas clean newbies
Post by: simon knight on November 20, 2008, 04:29:21 pm

Having been conned a couple of times last year...clean windows for 1st time in December and never get hold of "custy" again I've decided that this year I'm going to not accept any more new customers that can't wait until the new year for the 1st clean. I'm thinking about the cut-off point being the last week this month.

Any thoughts?

Title: Re: Xmas clean newbies
Post by: RSWindows on November 20, 2008, 05:43:20 pm

not draft up a simple agreement for 1 years sercice? only use it for x-mas cleans if you like but it means the people wanting their glass done before x-mas are happy and you are pretty much guarenteed 12 months work

mabie too much hastle but then again new customers seem hard to find.

Title: Re: Xmas clean newbies
Post by: bonsey on November 20, 2008, 05:47:04 pm

got done as well last year from now on till new year its 20 pound min clean for newbies

Title: Re: Xmas clean newbies
Post by: williamx on November 20, 2008, 07:30:38 pm

I offer one-off cleans, but I charge double what the monthly cost would be, on new customers who say they want a regular cleaner, I still charge double for the 1st clean and if they cancel they are barred for life, for lying.

Title: Re: Xmas clean newbies
Post by: lovewindows on November 20, 2008, 07:34:13 pm

If it's worth it i do it , if it's not i dont . Simple

Title: Re: Xmas clean newbies
Post by: s.w.c on November 20, 2008, 07:48:33 pm

yea Ive been done up a few times in the past, also i decided this year i ain't falling for it they can wait till January, but Ive also decided for the last week the build up to Xmas is on a quite ish rest week if i get the anyone I'm gonna give them a very high price they should say no but if they go for it well i will treat the kids to a little extra

Title: Re: Xmas clean newbies
Post by: edd on November 20, 2008, 08:08:06 pm

do what we do make them pay for the first 3 months
and see what happens double for 1st clean

Title: Re: Xmas clean newbies
Post by: matt on November 20, 2008, 08:10:45 pm

i had some1 ask me yesterday, i said i would do it, she said, not this time as she had just moved in, but could it be done next time ( just before christmas ) i pointed out that i wouldnt be around the area again till after christmas, she said she didnt mind waiting, so i guess she wasnt a christmas clean afterall  ;) ;)

Title: Re: Xmas clean newbies
Post by: pjulk on November 21, 2008, 12:07:32 am

I never take new customers on in december im always to busy with my regulars doing inside's or gutter cleans.

Title: Re: Xmas clean newbies
Post by: pingu on November 21, 2008, 08:13:55 am

I have decided not to take on any new cleans 'just' before Christmas but then again I have not been asked to do many anyhow ....but I am looking for time off for my family and I.

Cheers
Dave.