Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Smart Windows on November 10, 2008, 10:41:33 am

Title: new customers in a day?
Post by: Smart Windows on November 10, 2008, 10:41:33 am
hello,

I have posted a few posts on here now about starting up in the w/c business,

I have had some nice feedback from you guys.

In your experiance is it possibly for me to go out 6 days a week whilst starting up and pickup 5 new customers a day by doorknocking?

I would need to cover £800 per month to start with and be earnoing £1200+ within 3 months, do you think that is possible in the current climate?

Is anyone loosing customers due to the Credit Crunch?

Peter
Title: Re: new customers in a day?
Post by: windowwashers on November 10, 2008, 10:51:04 am
hello,

I have posted a few posts on here now about starting up in the w/c business,

I have had some nice feedback from you guys.

In your experiance is it possibly for me to go out 6 days a week whilst starting up and pickup 5 new customers a day by doorknocking?

I would need to cover £800 per month to start with and be earnoing £1200+ within 3 months, do you think that is possible in the current climate?

Is anyone loosing customers due to the Credit Crunch?

Peter
it is possible, though a little harder at this time of year because of christams cleans (one-off's)
I have lost a few customers to the credit crunch, but with the interest rate drop I can see that helping a little.

There should be no reason you cant get the amount of customers you need, you just have to stick at it.


Good luck.

Ian
Title: Re: new customers in a day?
Post by: Paul Coleman on November 10, 2008, 11:36:08 am
hello,

I have posted a few posts on here now about starting up in the w/c business,

I have had some nice feedback from you guys.

In your experiance is it possibly for me to go out 6 days a week whilst starting up and pickup 5 new customers a day by doorknocking?

I would need to cover £800 per month to start with and be earnoing £1200+ within 3 months, do you think that is possible in the current climate?

Is anyone loosing customers due to the Credit Crunch?

Peter

It's perfectly possible to get five a day.  I suggest that you make it clear that you are open to accepting referrals.  Maybe provide a time limited incentive just until you build it up a bit?
Title: Re: new customers in a day?
Post by: Smart Windows on November 10, 2008, 11:52:40 am
Thanks for your repys guys,

I would be doing Trad, Im based in High Wycombe, Bucks.

The prices im thinking of are

Bungalow
- £7.50

Terraced House

Front Only - £7.50
Back Only - £7.50
Front And Back - £10.00

Semi Detached House

Front Only - £7.50
Back Only - £7.50
Side - £2.50
Whole House - £12.50

Detached House

Front Only - £7.50
Back Only - £7.50
Sides - £2.50 Each
Whole House - £15.00

Maybe offer a permanent 25% discount for my first 100 customers?

Any thoughts on that?

Peter

Title: Re: new customers in a day?
Post by: Paul Coleman on November 10, 2008, 12:01:52 pm
Thanks for your repys guys,

I would be doing Trad, Im based in High Wycombe, Bucks.

The prices im thinking of are

Bungalow
- £7.50

Terraced House

Front Only - £7.50
Back Only - £7.50
Front And Back - £10.00

Semi Detached House

Front Only - £7.50
Back Only - £7.50
Side - £2.50
Whole House - £12.50

Detached House

Front Only - £7.50
Back Only - £7.50
Sides - £2.50 Each
Whole House - £15.00

Maybe offer a permanent 25% discount for my first 100 customers?

Any thoughts on that?

Peter



Yes.  Personally, due to past mistakes, I would only ever give a time limited discount - if at all.  I would only quote for whole house with more than 50% payable if no access to the rear (e.g. locked gate).  Wouldn't quote at all for back only or side only (nor for tops only).  What would you quote for short back and sides?   :)  .
Treat each house individually I suggest.  A one size fits all pricing structure could leave you out of pocket unless you quote pretty high (rather higher than you've posted).
Title: Re: new customers in a day?
Post by: Smart Windows on November 10, 2008, 12:09:42 pm
yeah sorry, i meant to say after the prices that they are only a guide, there are alot of big houses in this area and i would never dream of cleaning all the windows on some of those detached houses for £15, id be there all day!

they would basically be kept in my mind when quoting as a guide price for normal sized houses (2/3 bed),

I intend on getting a uniform and signwrigting for my car, so i will be advertising the whole time im door knocking and working, not just advertising to the person that im talking to.

so 5 a day seems an acheivable target,

I just searched, spick and span, google and yell, there are no w/c advertising on any of the sites living within 4 miles of me, so my oca area could well be ripe.

Peter
Title: Re: new customers in a day?
Post by: Paul Coleman on November 10, 2008, 12:14:15 pm
yeah sorry, i meant to say after the prices that they are only a guide, there are alot of big houses in this area and i would never dream of cleaning all the windows on some of those detached houses for £15, id be there all day!

they would basically be kept in my mind when quoting as a guide price for normal sized houses (2/3 bed),

I intend on getting a uniform and signwrigting for my car, so i will be advertising the whole time im door knocking and working, not just advertising to the person that im talking to.

so 5 a day seems an acheivable target,

I just searched, spick and span, google and yell, there are no w/c advertising on any of the sites living within 4 miles of me, so my oca area could well be ripe.

Peter

What area you from then?
Title: Re: new customers in a day?
Post by: Smart Windows on November 10, 2008, 12:19:10 pm
I live between Amersham And high Wycombe, some of the sites are saying othert w/c are 2.44 miles away however that must be as the crow flys.
Title: Re: new customers in a day?
Post by: macca on November 10, 2008, 12:32:16 pm
Hi  i live and work in Hazlemere and there are a least 7 window cleaners i know of that cover the area, Penn, Tylers Green,etc... will be a hard sell, most of  us have been established for 10  yrs +
Title: Re: new customers in a day?
Post by: Smart Windows on November 10, 2008, 01:04:37 pm
Hi Macca,

Pleased that i have found someone local,

You say it will be a hard sell, do you think it would be poss to pickup 5 new custies a day in the area?

Peter
Title: Re: new customers in a day?
Post by: macca on November 10, 2008, 01:18:40 pm
Hi, not impossible, will need a lot of door knocking, speaking to a prospective customer face to face and explaining you are just starting up, your prices are not far off and i personally wouldn't offer back or fronts only, just quote for the whole house. On the Hazlemere Estate, a mate  of mine does them for £6, mad if u ask me, but he has been doing them for many years and he seems happy.
What i used to do  was walk around a selected area and see if the windows are dirty, which gives you a good start on door knocking where they would be interested to start with and just keep at it, despite the knockbacks you will get   some interest.
Title: Re: new customers in a day?
Post by: Smart Windows on November 10, 2008, 01:24:42 pm
Thanks Macca,

My Girlfriend lives in Chalfont so i may try over that way aswell,

Yeah i will just price for the whole house no messing about for half a house etc

Have you seen many new faces on the scene locally?

Peter
Title: Re: new customers in a day?
Post by: Ian Lancaster on November 10, 2008, 01:25:02 pm
It's a numbers game ;)

You need to be resilient - ignore each refusal and treat every knock as the first one of the day.  I went out Friday afternoon, Saturday afternoon and Sunday morning, knocked on about 250 doors and got £115 of new work.

Ten years ago I would have got maybe £200-300 for the same amount of effort

You just have to keep at it :)
Title: Re: new customers in a day?
Post by: Smart Windows on November 10, 2008, 01:39:57 pm
Thanks Ian,

It seems from the replys im getting that,

1. The works out there for those who want it

2. The credit crunch seems to have had a minimal impact so far

Thanks again guys,

Ive got all my equipment priced up, inc a uniform and signwriting.

I will go out door knocking this afternoon and see how much intrest i can get before i commit, i really dont want to go back to being a slave lorry driver!

Peter
Title: Re: new customers in a day?
Post by: macca on November 10, 2008, 01:45:51 pm
No new faces as yet...... Good Luck..
Title: Re: new customers in a day?
Post by: tonylee on November 10, 2008, 02:29:10 pm
hi Peter.
I would offer fronts only if that gets you a sale. Some people can be wary of start up guys and may just let you do the fronts untill your trust is earn't. That said I would not actively look for them myself.
I have never offered deals to win customers as if you provide a good reliable service and ask them to recommend you, they will. I also think it devalues your service.
Tony
Title: Re: new customers in a day?
Post by: Smart Windows on November 10, 2008, 03:59:43 pm
Yeah, maybe i should do just fronts if anyone asks, I cant really afford to be turning down any business to start with.

Peter
Title: Re: new customers in a day?
Post by: Trotsky on November 10, 2008, 04:11:34 pm
 :) When I did Trad I said to myself "Everytime I go up the ladder= £1"
Downstairs window £1 each regardless of size!
Only exception was Bays £5-6 each)

Basically that formular has stayed.. only it's more like £1.25 a window now
(and I use the "Easier" method of pole system!)  8)
Title: Re: new customers in a day?
Post by: baldeagle on November 10, 2008, 07:31:49 pm
You may find that you will get work as a result of people seeing you working on the ladder.

Even though over 95% of my work is pole, I usually have the ladder on top of the van - people associate window cleaners with ladder/bucket, not pole/pump.

I also find that it is sometimes worth arranging to do a new job on a Saturday, ["Then, next time, it will be such and such day"].

On Saturdays, there are people at home who are at work during the week, and you sometimes get a few that way -   these are the people that think that there isn't a window cleaner in their street.

Do be prepared for stepping off the ladder, garbed about with scrims, squeegee, applicator, bucket, [on and off the belt], to be greeted with "Are you the window cleaner"!

You will have to think up a witty riposte!

Baldeagle
Title: Re: new customers in a day?
Post by: groundhog on November 10, 2008, 08:13:51 pm
5 a day!!! If you are determined and prepared to put some hours in leafletting and door knocking you should be able to pick up many more than that in a day! I once picked up over 50 in a day of door knocking!!  ;)
Title: Re: new customers in a day?
Post by: Smart Windows on November 10, 2008, 09:26:43 pm
Many thanks once again guys,

I dont know if every industry has a forum as active as this, but im happy to be part of such an active and informative community.

Thanks again for your encouragement!

Peter
Title: Re: new customers in a day?
Post by: Smart Windows on November 11, 2008, 05:17:49 pm
Does any one have any further thoughts to as this is possible on a daily basis at this time of year?

Rather than say 5 new customers per day, say £40 per day in new business?

Peter
Title: Re: new customers in a day?
Post by: Andrew McCann on November 11, 2008, 05:31:47 pm
Peter.

£40 in new business is perfectly achievable. Some days you may not get that and others you could treble it or more. I speak from experience.

As long as you put one foot in front of the other and knock enough doors you will do it.

Andrew
Title: Re: new customers in a day?
Post by: windowcleaninginessex.co.uk on November 11, 2008, 05:33:23 pm
hello,

I have posted a few posts on here now about starting up in the w/c business,

I have had some nice feedback from you guys.

In your experiance is it possibly for me to go out 6 days a week whilst starting up and pickup 5 new customers a day by doorknocking?

I would need to cover £800 per month to start with and be earnoing £1200+ within 3 months, do you think that is possible in the current climate?

Is anyone loosing customers due to the Credit Crunch?

Peter

It's perfectly possible to get five a day.  I suggest that you make it clear that you are open to accepting referrals.  Maybe provide a time limited incentive just until you build it up a bit?

When i first started ( many moons ago ) I offered all my new customers a free clean with every

recomendation they gave, as long as i picked up the job. I think if you try hard enough and you really

want to work then you will get all the customers you need

Darren
Title: Re: new customers in a day?
Post by: Smart Windows on November 11, 2008, 05:44:08 pm
My situation is,

I had an hernia operation 6 weeks ago tomorrow, I had been working for a plant hire company delivering plant and skips for the last 2 years up til the 1st of august, the plant work dried up and i done some agency hgv work until my operation on the 1st october, now im ready for work again.

There is no work in the plant or skip industry at the minute, infact the company i used to work for are now making redundancies.

I have a little bit in the bank, after buying all my equipment and getting a uniform i would only need to earn £400 between now and the end of the year to ensure my bills are paid.

That would leave me in the position come january of needing to earn £750 per month minimum to pay the bills, and grow my business, possible?

Im prepared to work 10-12 hours per day, 6 days a week to get my income.

Peter
Title: Re: new customers in a day?
Post by: NWH on November 11, 2008, 05:55:51 pm
Your in a good position with an even better attitude. ;)
Title: Re: new customers in a day?
Post by: Andrew McCann on November 11, 2008, 06:03:24 pm
Peter.

Sorry but you are coming across as very indecisive. You seem to want reassurance and almost a cast iron gurantee that you will get what you need.

This no-one can give you. If you really want to go for it then you are best getting out there and doing it.

Here's how to earn what you need between now and Xmas. Canvass from 5.30 till 7.30 every evening then next day clean the customers you get. January is very good for getting new customers by canvassing so just keep going doing the canvassing every evening. If you want or more importantly need the business you will go to any lengths to get it.

I hope you have bought a basic set of tools and have been doing a bit of practice. Time spent getting it right is always well spent.

I don't mean to seem aggressive. I just know that with determination the figures you are quoting can be achieved.

Wish all I needed between now and Xmas was 400 quid  :(

Andrew
Title: Re: new customers in a day?
Post by: Smart Windows on November 11, 2008, 06:07:09 pm
Thanks for all your replys, Andrew i need more than £400 quid between now and xmas, thants just the bear minimum, i know that no one can give a guarantee that i will earn anything, its better to hear it from more than 2 or 3 people before commiting as you can understand.

Thanks for all your encouragement,

Peter
Title: Re: new customers in a day?
Post by: Andrew McCann on November 11, 2008, 06:49:54 pm
I understand Peter.

Sorry if I came across wrong. It's just that I absolutely know for sure that even in this economic climate an obviously intelligent person like you can make a real go of window cleaning as a business.

I look forward to this time next year when you are telling us all about it  :)

Just go get em mate.

Andrew