Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Roy Harding on November 01, 2008, 10:47:25 am
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This one as the new update on cheques and cash recived.
Thanks Paul ugrade went fine.
Roy
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Just updated but can't see anything different abopunt how a customer has paid.
???
Regards
Mr H
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Not udated mine yet... but maybe do a shut down and restart of G
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It gives you the option to say if you were paid cheque or cash, and payment reference plus this can also be done in the new pocket george.
And new skip a clean in pocket george
Roy
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Ummm I cant find the new payment methods and other updates either. Says I'm running 3.69x1
Wayne
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Go to dept screen highlight a job then click pay then save, then another box opens say cash or cheque etc payment ref.
Roy
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Cheers Roy!! ;D
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What would you use the Payment Ref Box for? What other info would you put in?
Wayne
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Why did it say "print a debt list,you WILL need this" I printed one as requested........but don't understand why ???
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What would you use the Payment Ref Box for? What other info would you put in?
Wayne
I will use it for cheque numbers
Roy
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Why did it say "print a debt list,you WILL need this" I printed one as requested........but don't understand why ???
I had a few depts that had to be udjusted as the came up a few quid more
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Why did it say "print a debt list,you WILL need this" I printed one as requested........but don't understand why ???
I had a few depts that had to be udjusted as the came up a few quid more
Oh dear I have upgraded now I have debts going back to april 2005
Is paul online now?
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wont let me upgrade, i get to number 4 option where it says download here, where you click on the agree terms, and proceed and it wont open george and says theres a data error, cant get any further.
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Contact Paul
Direct
users@georgesystems.co.uk
Roy
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sorted mine out ok lucky I run Geo,Wcp & Sage Accounts
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not too happy updated it now i have customers who show they have paid inadvance when they havnt and the pda has frozen saying memory fatal alert >:(
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I was going to upgrade mine until i see some have problems on here.
So i will wait a day or so now.
Why print the debt list off whats it needed for.
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Why print the debt list off whats it needed for.
it was good to have a hard copy as the upgrade didnt go smoothly
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Mine brings up an error cant find C:\GEORGE\GDATA\clcash.mtl - 3
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same here,
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crikey....so glad i upgraded.................not..........i love george,couldn't be without it,but why bring out upgrades that are gonna cause havoc? haven't even checked out my debts...............too scared to. Sayin that, i could be quids in lol
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Hi Guys
There were a few problems with some of the earlier versions - especially with prepayments and part payments. You need a copy of the Debt List to see what the numbers should be.
I don't understand the missing clCash file error - lots of you have upgraded successfully - contact me direct to sort it out.
If you have a fatal memory alert on the Palm it's a Palm problem but maybe the PocketGeorge upgrade wasn't done properly - again, contact me direct.
Thank you to all the users who have contacted me and are happy with the new version. This is the first of a number of upgrades which will include the most requested new features...
Paul
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Fixed. forgot to download the new version of george first THEN pocket george.
Thanks Paul
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FAO: Paul
Downloaded new version of George. Tried to open it and it said I needed to download pocket George. Downloaded Pocket George but don't have a PDA so can't open George now because a couple files missing on pocket George.
How do I get around it?
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Same here my debt list has an extra £1000 added to it, dating back to 2004, I did email Paul with my last back so I'm hoping he'll be able to sort it for me.
The new version does look good though I like some of the new features already.
Gordon.
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Why cant you just put the last good version from your memory stick in?
Want to upgrade, but you've scared me a bit.
I will try on a different computer first.
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Hi Guys
Don't worry - I will sort you all out.
Paul
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to be fair I think it's like anything that gets a big upgrade there will always be the odd crease that needs ironing out so i'm sure it will be fine.
Gordon
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I upgraded and my debt list now date's back to 2004 >:(
I understand that the new features will be useful.
BUT IT REALLY BE WORTH THE TIME I HAVE TO SPEND CORRECTING 4 YEARS WORTH OF DEBTS????????????
I say bring back the last version!!! At least it was reliable.
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Hi Guys
Old versions of George didn't record payments received - that's why you have those old debts.
I will write a fix program tomorrow to sort them out.
Paul
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THANKYOU ;D
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can someone send me a link to where you download pocket george as i have been on website and cannot find it, thankyou.
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is it possible to wipe all the info out of george so that i could start again..
any help would greatful
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is it possible to wipe all the info out of george so that i could start again..
any help would greatful
I asked that the other day and didnt get answer in the end i uninstalled then downloaded it again
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is it really that simple do you not need activated or something
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Why did it say "print a debt list,you WILL need this" I printed one as requested........but don't understand why ???
yep me to , sent an email to george as i did not understand either, also it has now loaded some old debts on to pocket george , these were debts i had written of in the past i think, will have to see what paul thinks.
daz
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Hi Guys
You need the old Debt List to check the new one is correct.
There are some issues in the upgrade caused by shortcomings in early versions of George.
It shouldn't be a problem for recent users but some of you guys have been using it for years..
Paul
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i have a few debts where it shows less owing than they actually do , have gone to ammend but george wont let me .
eg, i have 1 job owes 2 cleans,
debts page shows they owe 4.50, yet they infact owe 2 @ 4.00 = 8.00 ( small job 2 upstairs windows next to another custy)
have gone to history on this job,it shows i clean ( 4.00) but shows 3.50. recieved, the other entry is fine.
tried to ammend the 3.50 recieved to nil , but will not let me do this,
how can i correct enties like this?
daz
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Hi Daz
Sounds like you are trying to amend the transaction instead of the payment.
Click the other tab and amend it there.
Contact me direct if you need more details.
Paul
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please can we have an update where you are able to put more information in the expences ref bit it is such a pain that you can only put so many characters in it and not be able to put what you want..it's getting really annoying..
paul
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Hi
I don't see why you would need more than 25 characters - are you writing a book?
Paul :)
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Hi
I don't see why you would need more than 25 characters - are you writing a book?
Paul :)
Do i take it then that won't be happening...
paul
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Hi
I extended it to 25 characters in the new version. I thought that would be plenty.
Anybody else think it's not enough?
Paul
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I only downloaded george about a week ago so will it be the new version???
where can i get pocket george please?? my pda came today, its brilliant!!
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hi
i didn't realise it had been extended.. as before you couldn't even put a reciept number in it..I have just seen it now and is allot better..it's just on a personal note i would like it longer if it was easy thing for you to do especially in the description part..although not long enough to write a book lol..
thanks
paul
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Hi Paul
It's not easy to change but there's a 40 character description and a 25 character reference.
You can't write a book - but a short poem maybe...
Paul
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Hi Daz
Sounds like you are trying to amend the transaction instead of the payment.
Click the other tab and amend it there.
Contact me direct if you need more details.
Paul
hi paul
on the work done tab it shows value 4.00, payment 3.50, bal. .50p
when i switch to payment tab there is no record of the 3.50 being recieved, so i can not ammend there.
daz
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Hi Daz
I will eMail yiou direct.
Paul
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George: can you print off all the invoices for a days work in one go ( 1 copy for the customer, 1 copy for business ) on George?
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WHEN I TRY TO HOTSYNC MY GEORGE DATA I AM GETTING ERROR MESSAGE : C:\GEORGE\GDATA\CLCASH.MTI - 1B
WHAT IS THIS????
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Hi
The error on "C:\GEORGE\GDATA\CLCASH.MTI - 1B" suggests you've upgraded PocketGeorge but not George.
Contact me direct if you still have a problem.
Paul
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George: can you print off all the invoices for a days work in one go ( 1 copy for the customer, 1 copy for business ) on George?
Hi
It's not that simple - you can Invoice in advance but you might not want to. There's no easy way to tell what you want included on the invoice.
Paul
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Hi
The error on "C:\GEORGE\GDATA\CLCASH.MTI - 1B" suggests you've upgraded PocketGeorge but not George.
Contact me direct if you still have a problem.
Paul
3.69w5 is this not the latest version??
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Hi
The latest version is 3.69X2
Paul
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how do you load up the days week back on to george, when i try and then go into george, nothing has loaded up from pda???
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Hi
Have you installed the configuration program?
Have you run it and ticked Live Updates?
Paul
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Hi
Have you installed the configuration program?
Have you run it and ticked Live Updates?
Paul
where is the configuration program??
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Hi
At the bottom of this page: www.georgesystems.co.uk/PktGeorge/pktgeorge.html
Paul
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Hi Guys
If any of you have problems with old debts re-appearing contact me direct. I have a fix program which should sort them out.
Paul
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thanks for help, im up and running now!
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this update is a nightmare beware!!!!!
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I updated this morning after following all the instructions on the website and haven't had any problems at all everything is as it should be, I did have to use the palm fix though.
In general I think the upgrades are going to be quite handy.
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this update is a nightmare beware!!!!!
Hi Philip
It's not a nightmare - it just needs a little bit of attention to get the debts right - but it will be worth it in the long run. There's a fix program here to make it easier: www.plsanders.co.uk/Fix369X1.exe
Just scan through your old debt list and punch in the balances if they are different.
Sorry for the short term pain but there are a number of important new features in the pipeline and they need this new structure.
Paul
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Updated ::) Not sure if I should have at the mo. Got lots of odd things like customer owes 50p. They used to be £5, put it up to £5.50 8 months ago. Think I've got it sorted, but I've had to write off some stuff. Good job I use excel for my accounts (don't read this bit Paul ;D )
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this update is a nightmare beware!!!!!
Hi Philip
It's not a nightmare - it just needs a little bit of attention to get the debts right - but it will be worth it in the long run. There's a fix program here to make it easier: www.plsanders.co.uk/Fix369X1.exe
Just scan through your old debt list and punch in the balances if they are different.
Sorry for the short term pain but there are a number of important new features in the pipeline and they need this new structure.
Paul
What is this fix for Paul?
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i UPDATED no problem at all, also updated the internet back up, lost it all once never again.
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all sorted now but i suggest if you have been using george for years that you email for for the fix program before you update just in case you have problems.
ps thanks paul
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hi
i updated and at first was unimpressed with the appearence of old debts, and pre payments appearing, however since running the fix program ,and sorting through prepayments,i can now see that there is a lot of work that has gone into it , for me the best thing is, now pocket george handles pre payments better, the payment part of it is great,as now you have multiple payment methods, and it marks of any debts in one go ( you had to go to debts page to mark of before)i can also now give a ref. no . so well done paul.
daz
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Updated on Sunday and was originally disappointed with the errors in the debts and payments. But now that it is all fixed with the fix program, I am happy with the update.
Thanks for the update and the time spent to work out how to fix the errors.
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after this fix has done its job do you still have all of your customers history?
because I lost all the history and if I print a statement all I get is a msg saying no transactions
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Hi Chris
That's not right - please contact me direct.
Paul
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Paul email sent