Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Pittmonkey on September 25, 2008, 04:06:30 pm

Title: Weird Problem
Post by: Pittmonkey on September 25, 2008, 04:06:30 pm
Custy rings up a few months ago saying there is a sticky residue on his windows.

Prior to cleaning the windows I had cleaned his Fascia etc used TFR and presumed I had contaminated the brush. So I went and hand polished all the windows and removed this sticky residue.

Same custy rings up again yesterday complaining of the same problem. This time only windows have been cleaned. The back was done with Backpack filled with RO water TDS 000 no DI. Fronts done from Van tank RO water tds 000 then through di TDS 000.

The frames are Upvc, it’s on all the windows bar 1, used two different brushes/poles for the clean.
I cleaned my own windows last night and they are fine and no other complaints.

Anyone have any clue what this could be?  ???

Cheers Wayne
Title: Re: Weird Problem
Post by: m.b.s. on September 25, 2008, 04:08:18 pm
tree zap
Title: Re: Weird Problem
Post by: Pittmonkey on September 25, 2008, 04:13:12 pm
There are no tree's close to the property.

If it was tree sap will wfp not bring this off?

There are the usual hedges around the property but dont go anywhere near the upper windows.

Still confused.com
Title: Re: Weird Problem
Post by: m.b.s. on September 25, 2008, 04:27:57 pm
pass then m8 very weird
Title: Re: Weird Problem
Post by: darragh windows on September 25, 2008, 04:34:28 pm
ive seen sticky stuff coming from behind soffits before looks like honey or glue perhaps when you done the pvc you have hit the likes of this and its seeping out
Title: Re: Weird Problem
Post by: Pittmonkey on September 25, 2008, 04:44:42 pm
Yep I know what you mean I've seen it. It was about 6 months ago when I did the fascias etc when it first happened. Not touched them since. Its not just little drip marks its all over the window as if the water beads have dried with something in the water, only the water is pure. If it was water from the van through di I would have thought it was something to do with the resin, but as I did the back 1st with BP and no water had gone through a Di it sort of knocks that on the head.

Thanks for the help so far keep the suggestions coming I'm sure someone will have the answer.
Title: Re: Weird Problem
Post by: m.b.s. on September 25, 2008, 04:47:10 pm
these are not leaded windows are they?
Title: Re: Weird Problem
Post by: Pittmonkey on September 25, 2008, 04:53:15 pm
No, Why you thinking oxidisation?

Title: Re: Weird Problem
Post by: m.b.s. on September 25, 2008, 05:04:12 pm
No, Why you thinking oxidisation?


yes or the glue thats holding the lead on
have you looked under the rubber seals see if there is anything on the lip just under the seal
were seal meets window
Title: Re: Weird Problem
Post by: darragh windows on September 25, 2008, 05:08:00 pm
it cant be anything to do with you or your water if what you say is true are the frames pvc i was thinking something coming from putty or paint or has the customer been spraying something like green fly killer near them , i think you need to talk to him to see whats been happening round the outside of his house to give you a clue of what it is
Title: Re: Weird Problem
Post by: Ian W on September 25, 2008, 05:15:03 pm
One of my customers had a residue on one of their windows. It turned out it was something like Thompsons water seal, used to help waterproof dodgy brickwork. Could it be something like this?
Title: Re: Weird Problem
Post by: Rob.Hall on September 25, 2008, 05:15:37 pm
I have had two similar probs.

One was from a climbing rose which the gardener had sprayed with some chemical.
The other was from some idiot who decided to put a waterproof coat on the walls........and everything else!

The rose prob was not to bad but the waterproof job was a nightmare. Still on some of the windows now.
Thankfully the owner has paid for the extra work.
Title: Re: Weird Problem
Post by: Pittmonkey on September 25, 2008, 05:40:34 pm
umm worth asking the custy about this. I due to ring him later so will be back with any news.
Title: Re: Weird Problem
Post by: tomy jackson on September 25, 2008, 06:25:24 pm
it wos ent an airapane thats diched fuel this is ent a wined up
Title: Re: Weird Problem
Post by: Londoner on September 25, 2008, 06:31:55 pm
Just a question, what is the glass like when you clean it? Does it bead up like on the bonnet of a car thats been wax polished?
Title: Re: Weird Problem
Post by: Pittmonkey on September 25, 2008, 06:47:52 pm
Ok. Spoke to custy and water seal and garden sprays are not the problem.

As for airplanes and fuel I presume they only dump fuel over sea not land.

The water does bead on the windows (phobic glass) although I think it sheets on one of them. What are you thinking Vince?
Title: Re: Weird Problem
Post by: Clive McDonald on September 25, 2008, 06:48:47 pm
They've been drying corn, if it's in the countryside, but that's more of a dust. Is it on one side of the house more than another?
Title: Re: Weird Problem
Post by: Pittmonkey on September 25, 2008, 06:58:00 pm
Not in the country side Clive.

Affected windows are front and rear. There's only 1 window that isn't affected and 1 door. The door is pretty much sheltered but the main lounge window isn't and that's the only one OK.

I suspect it could something airborne but cant pin point it.
Title: Re: Weird Problem
Post by: tomy jackson on September 25, 2008, 07:19:44 pm
yes thay shud but not all ways iv had it over 2 villegeds 
Title: Re: Weird Problem
Post by: Pittmonkey on September 25, 2008, 07:21:30 pm
Crieky!!! good job I didn't light a fAg Tomy :o
Title: Re: Weird Problem
Post by: Wayne Thomas on September 25, 2008, 10:39:25 pm
Some potted flowers close to windows leave a film on the nearby glass. Same with windows close to or under a BBQ stand.
Title: Re: Weird Problem
Post by: karygate on September 26, 2008, 07:48:19 am
i do a village and 1 month every year get yellow spots all over windows due to harvesting.takes twice as long that day.
Title: Re: Weird Problem
Post by: Pittmonkey on September 26, 2008, 08:41:10 pm
No plants No harvesting.

Can't point the finger at anything with my side, equipment etc, so must be an environmental thing in his street. What it is I've no idea.

Thing is he doesn't want to cancel, he's been very supportive of this new system has he calls it and want to help me find out the cause. But I ain't going cleaning them WFP and then going back and polishing all the windows with glass polish ::)

Anyone have any more comments. Thanks to everyone so far
Title: Re: Weird Problem
Post by: DASERVICES on September 26, 2008, 10:55:35 pm
When you wash the windows do you get a lot of bubbles from the water on the glass
Title: Re: Weird Problem
Post by: vision tech on September 26, 2008, 11:47:05 pm
they have been having a bbq on a windy day ,grease spots all over the place ;D ;D
Title: Re: Weird Problem
Post by: Pittmonkey on September 27, 2008, 12:02:09 am
The glass does bead DA and I think you I know what you mean when you get a load of small bubbles very close togethere on the glass I've seen that happen on glass but dont recall seeing it on these particular windows. What's ytour line of thinking on this?

BBQ could be but not at the front and back. I do a house who have there BBQ under their kitchen window and is a right mess every month. I clean it trad and wpf all the others and no probs so BBQ is probably not the cause.

And Archer those three tickets you where flashing today for the game could have gone to a real supporter  ;D ;D
Title: Re: Weird Problem
Post by: karygate on September 28, 2008, 01:16:33 pm
is it a window where they have a tumble dryer on the other side. had one of these and every month it run milky at first.
Title: Re: Weird Problem
Post by: Polewash on September 28, 2008, 01:36:21 pm
What about checking his neighbours windows and see if they have the same problem, first thing I would do.


John
Title: Re: Weird Problem
Post by: Busby on September 29, 2008, 04:21:10 pm
Pittmonkey,

i would like to say "VIVA RONALDO, VIVA RONALDO"

 :'( :'(
Title: Re: Weird Problem
Post by: Pittmonkey on October 04, 2008, 06:43:30 pm
Ok Thought I'd update you on this problem. Called round today to sort it out and Bingo!!! I think I've sussed it.

Patio Heaters!!!!

He has three + a BBQ at the back of the house. Even the brick walls were sticky. This is the only thing it could possibly be. The calor gas fumes must be causing this, plus the BBQ next to the kitchen window wouldn't help.
(So Tommy wasn't far off with his diagnosis)

Now I know I WFP'd the windows and he hadn't used these after I'd cleaned, so presuming he had used them in the evenings when we had a few hot days in September, it's built up over the few hot days and WFP didn't get it off the glass. This doesn't explain his porch at the front but when I checked it I couldn't find anything wrong with it.

So all the windows have been polished now with glass polish same as last time and he will now have to look for a Trad cleaner.

Feeling good really cos I used to hate doing the place. Had to wait for him to get up and answer door trail through with backpack, put it away set van mount up for fronts, swop poles for awkward window, invoice him.

Ahhh!!!! free at last.

Thanks for all the help, who knows this maybe some help to others in the future.


Wayne