Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: DASERVICES on September 20, 2008, 09:32:03 am

Title: Tips
Post by: DASERVICES on September 20, 2008, 09:32:03 am
When I was trad I usually got quite a few tips, then when changing to WFP it dried up. Have the odd customer who still give us a tip.

Have any of you found since changing to WFP tips disappeared :(
Title: Re: Tips
Post by: JSMC on September 20, 2008, 09:47:31 am
i am not keen on accepting tips at all. It's just the way i am. Yesterday i had one woman insist i took £2 and she done this the previous time also.

people go to work everyday and do not get tipped so i don't expect to go to mines and be tipped.
Title: Re: Tips
Post by: Tim82 on September 20, 2008, 11:18:35 am
I only had one customer who tipped me regularly (not counting xmas) but I lost her last month, after a year of wfp, cos she had finally had enough of the pole system! So that's probably a yes!
Title: Re: Tips
Post by: seandyer2003 on September 20, 2008, 12:04:17 pm
Had enough after a year?? what was her issue with it??
Title: Re: Tips
Post by: Tim82 on September 20, 2008, 12:25:58 pm
 I don't know whether it'd been leaving spots and she hadn't let me know all this time, or whether it was because she just didnt like the wet (she was elderly).... she just came out and said she wasnt happy with it and would like to cancel. Because she had obviously already made up her mind and decided she would cancel instead of giving me a chance (and because I was having a bad day) I just said ok and that was it! hey ho.
Title: Re: Tips
Post by: Dean Aspects on September 20, 2008, 12:52:54 pm
I have noticed that i dont get as many tips but also alot more people are out when i call so it could also be that as well
Title: Re: Tips
Post by: Tosh on September 20, 2008, 02:48:03 pm
When I was trad I usually got quite a few tips, then when changing to WFP it dried up. Have the odd customer who still give us a tip.

Have any of you found since changing to WFP tips disappeared :(

D.A,

Don't you think it's more a case of 'familiarity breeds contempt'?

How many new customer's have you had that were over-the-moon to be able to find a good window cleaner, made a special effort to pay you, then as the months dragged on they weren't as quick to stick that cheque in the post?

Then at Christmas, when the customers you took on that year tip you; don't do the same the following Christmas; yet you've provided them with exactly the same service as the year prior.

They may eventually have said stuff like, 'Are we due already?  Haven't you just been?'

I reckon it's more a case of 'familiarity' more than anything to do with your WFP!

I personally always tip my bin men; since they're great; they take almost anything, but my postman is a grumpy-young-bloke; always has his headphones on... so he gets nowt!
Title: Re: Tips
Post by: Paul Coleman on September 20, 2008, 04:23:13 pm
It wasn't WFP that caused my tips to dwindle.  It was me changing to a "no collecting" system which put the onus on the customer to ensure they paid me.
Title: Re: Tips
Post by: Oakley Windows on September 20, 2008, 04:41:47 pm
Yes, thats how its been for me. I wouldnt expect a customer to slot a tip in when they send a cheque through the post, it just isnt going to happen.

Face to face door-step collecting quite possibly, but not now.
Title: Re: Tips
Post by: Wayne Thomas on September 20, 2008, 05:11:20 pm
Totally agree wth Tosh, familiarity breeds contempt. Customers probably resent paying so much for such little time as we get faster with wfp. They're probably jealous 'cause they know we earn more than them ;D
Title: Re: Tips
Post by: elite mike on September 20, 2008, 09:16:14 pm
hi tosh
i know your post man, he thinks your great

but tight ;D ;D ;D

regards mike
Title: Re: Tips
Post by: pjulk on September 20, 2008, 10:30:44 pm
My tips dropped to hardly any since changing to SAE
Title: Re: Tips
Post by: Jago on September 20, 2008, 10:59:49 pm
I got £5 quid yesterday and was really shocked
get about a tenner in total in a month normally

got the best tip from a customer and that was £15
he is minted and drives an 08 Lambourghini convertable sweet
ultra decent guy too

who says money can ruin you????
Title: Re: Tips
Post by: Paul Coleman on September 21, 2008, 09:22:57 am
I got £5 quid yesterday and was really shocked
get about a tenner in total in a month normally

got the best tip from a customer and that was £15
he is minted and drives an 08 Lambourghini convertable sweet
ultra decent guy too

who says money can ruin you????


I would just like the opportunity to find out  :)
Title: Re: Tips
Post by: LWC on September 21, 2008, 09:39:51 am
I got £5 quid yesterday and was really shocked
get about a tenner in total in a month normally

got the best tip from a customer and that was £15
he is minted and drives an 08 Lambourghini convertable sweet
ultra decent guy too

who says money can ruin you????


id of been asking for more than £15 with a car like that lol