Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: clunk1977 on September 10, 2008, 02:27:39 am
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it late and was looking on here and thought i would share my experience.
Customer rings me earlier this year can you clean my windows. £12 the job on a 4 weekly big semi detached house. Wife i talking about and the only one i dealt with in the past 6 months. If not in left sae envolope, payment by cheque was alway there. Bit of banter if she was in to keep customer happy.
Got a text of the MR.
your services are no longer required thanks for what you have done/
cant believe that must be the credit crunch
good job i getting more work than i loosing
hi to all the lads
clunk xxx
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probably her husband thinks he will save money doing it him self they never do it i have had a few like that one early this year cancelled when his wife was away with the kids she went mad at me for not turning up but you should of heard it when i explained what had really happened !! shes asked 3 times for me to return i just explained that i wont get involved with an arguement between a husband and wife and if i did take her back he would only cancel again they still havnt been done
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I've lost a couple by email over the last few weeks and two by letter.
I think its just easier than telling you face to face.
They were all young couples in new houses.
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Try not to get too upset mate ! There are lots of people out there needing a quality cleaner like yourself , just move on and try not to dwell on the negative ! Credit crunch . . . . . . I have never had so much business LOL 8) ;D
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I have had a few cancel and expect more. I have also had a couple of enquiries for quotes from people who already had window cleaners and are shopping around for a better price.
Actually that is more worrying
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With so many people being made redundant at the moment, you can't blame them for canceling life's luxuries. My Dad looks like he's facing the axe and I know that if he had a wc that he paid they would probably go as he won't be able to afford it. The redundancy pay out's are small only letting some one get by for a few months.
I do agree that dropping you by text is a bit low though, it's the easy way out.
Simon.
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It took me a while before I stopped taking that personally. When they dont give a honest reason you think its something that you have done, but the truth is that there a loads of reasons.
My advice would be dont take it too seriously or personally. Just go out and get another customer, spend the spare time canvacing untill its filled.
;D