Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: RPCCS on August 26, 2008, 06:30:47 pm
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Been doing this house for a while now, 18 windows 2 sets of patio doors and 1 full glass door, of these only 7 windows are not georgian . I've been charging £15 used to take 1 hour trad, now 40-45 mins wfp. Since my last visit they've had a huge conservatory put up 14 3x3ft approx windows, each with a smaller poening fanlight above and double patio doors ,can still access windows above with wfp, put in a price for £30, she says she'll get her husband to do them from now on as that price is too much. What d'you think am I too dear or is that a reasonable price, I think it is as the cons would have to be done trad cos there's no room to wfp it ?
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tell her if she pays in peanuts she will get a monkey
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Your not to expensive you were to cheap to begin with,this is the trouble with some jobs i had years ago.They have bits built on and when you put it up to what i should be in the first place they quibble,get the price right in the first place and you won`t have this problem.A job these days has to be very small IMO to do for less than £20 ie a shop,on nearly all houses if they get there windows cleaned for less than 20 quid there getting a bargain.
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Thanks m8 your right there the average seems to be about £20/hr
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30 quid for a conserv, even if it is big, it'll only take 15 mins with WFP ( even if you take your time, its still only 30 mins )
15 mins for 30 quid, answer the "are you being greedy question " yourself
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tell her if she pays in peanuts she will get a monkey
Love that saying and so true
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30 quid for a conserv, even if it is big, it'll only take 15 mins with WFP ( even if you take your time, its still only 30 mins )
15 mins for 30 quid, answer the "are you being greedy question " yourself
Job takes 30mins,pack up 5mins,some customers don`t stop talking 10mins,drive to next job anything from 10-20mins.In reality this happens so your £30 for 30mins work isn`t all it`s cracked up to be,don`t forget tomorrow you might get rained off aswell that makes your £30 seem like nothing.Your not just pricing for the individual job well i`m not anyway your pricing for everything from diesel to being rained off to holidays you name it,add all these things up if you`ve any sense it will reflect in your price.
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More importantly your working for yourself to earn a PROFIT not just a living,if you want to earn just a living then you should be working for me lol. ;D ;D ;D ;D ;D
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30 quid for a conserv, even if it is big, it'll only take 15 mins with WFP ( even if you take your time, its still only 30 mins )
15 mins for 30 quid, answer the "are you being greedy question " yourself
You mis understand me , the price was 30quid for the whole house , mot just the conservatory
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if cony Gos up then no mater how you price up its to much , when ther puting it up the bilder says look at all the xter muny youl make i say no thay think its free to wash ????????????????
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Been doing this house for a while now, 18 windows 2 sets of patio doors and 1 full glass door, of these only 7 windows are not georgian . I've been charging £15 used to take 1 hour trad, now 40-45 mins wfp. Since my last visit they've had a huge conservatory put up 14 3x3ft approx windows, each with a smaller poening fanlight above and double patio doors ,can still access windows above with wfp, put in a price for £30, she says she'll get her husband to do them from now on as that price is too much. What d'you think am I too dear or is that a reasonable price, I think it is as the cons would have to be done trad cos there's no room to wfp it ?
It would seem to the customer that you are now overcharging but this is because you were undercharging before. I've had this problem before too. I have a customer who moved to a much larger house (which also had a conservatory). After the move, I went from £10 for the old house to £26 for the new one. The new one is a pretty good price and the old one was underpriced. After a couple of cleans, I agreed to drop to £24 but only because it was still a good price for me. She was comparing the old house with the new one. I did tell her that if I was pricing the old one now, it would be £13 - £14. I suppose I am glad that she moved really :)
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30 quid for a conserv, even if it is big, it'll only take 15 mins with WFP ( even if you take your time, its still only 30 mins )
15 mins for 30 quid, answer the "are you being greedy question " yourself
You mis understand me , the price was 30quid for the whole house , mot just the conservatory
oh fair enough, not being that greedy then
the house takes 45 mins, the conserv i guess will take 15 - 30 mins
its not that much of a greedy price when you look at it like that
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I dont think your being greedy!!! (hows the leg now btw?) The fact is that they have added a conservatory on so the price goes up. Personally I wouldn't be worried about losing them so I would say that the addition of the conservatory has added to the time per visit. Then I would explain that I priced the job at the rate I expected to earn. Now the risky bit. I would say to them that I doubt very much that they will find a cheaper quote in the area. If they "fall" for this I would just take my time and go nice and slow for a couple of months on the conservatory. At the same time (cos your wfp now) I would mention the conservatory roof and the fact that you can keep it in brand new "showroom condition". One of two things will happen then, they will ether drop you (in reality easy to replace) or they will accept the increase and get you to quote a price for the roof (Just charge a rate that is in relation to your w/c earnings - on the basis that it is a quarterly conservatory roof clean - the roof will never be really dirty- in this case the roofs are easy). How long they been customers? you say a while so at this point I would mention the economy and the increased costs of living since you quoted the original job (and mention the fact that you have not increased the price of the actual house to reflect this) and take it from there. Trust me, if they value your service they'll go for it!
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A lot of the time i go on the customer,if i don`t like them within reason the price of the job dosen`t come into it.Once a pain always a pain in my experience and they don`t get any better they always want freebies and drop the odd comment like my god have you done them already etc,your better off without people like that.I want to turn up get done in my time ie the quickest get paid and go.
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Yes I would have to argree, If they are pains in the backside use this as your excuse to drop em!!!
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I dont think your being greedy!!! (hows the leg now btw?) The fact is that they have added a conservatory on so the price goes up. Personally I wouldn't be worried about losing them so I would say that the addition of the conservatory has added to the time per visit. Then I would explain that I priced the job at the rate I expected to earn. Now the risky bit. I would say to them that I doubt very much that they will find a cheaper quote in the area. If they "fall" for this I would just take my time and go nice and slow for a couple of months on the conservatory. At the same time (cos your wfp now) I would mention the conservatory roof and the fact that you can keep it in brand new "showroom condition". One of two things will happen then, they will ether drop you (in reality easy to replace) or they will accept the increase and get you to quote a price for the roof (Just charge a rate that is in relation to your w/c earnings - on the basis that it is a quarterly conservatory roof clean - the roof will never be really dirty- in this case the roofs are easy). How long they been customers? you say a while so at this point I would mention the economy and the increased costs of living since you quoted the original job (and mention the fact that you have not increased the price of the actual house to reflect this) and take it from there. Trust me, if they value your service they'll go for it!
SHe's already told me not to bother any more, the ankle is fine now thanks , been back at work 2 months now,still a bit of back ache now and then but not too bad
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They had a bargain from you for a long time RPWC, you are better off without them. The price you quoted is fair.
Shame Stan the Man had not got in touch earlier..... you could have quoted her £25.... maybe got the job & got Stan the Man to do it...... and pocketed £5..... ;D
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Glad to hear the ankle is ok!!! If she has already got rid then I wouldn't worry about it- you didn't overcharge her and it seems she's just a tight ass!!! She paid at LEAST £5000 for that conservatory yet she wont pay an extra £180 per year to maintain it - her loss. Move on and replace the tight cow!!!
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Theres no such thing as the right price for a job.
There is what the customer will pay and there is what you would like to get.
These know it all people who (according to them) never get a price wrong are living in a fantasy world.
Get what you can, when you can, thats all anybody can ever do. Pricing is like guesswork at the best of times.
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Yes i'd have buckled, £25 and longer frequency.
I thought you a bit slow. 20 windows plus cons 25min
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Theres no such thing as the right price for a job.
There is what the customer will pay and there is what you would like to get.
These know it all people who (according to them) never get a price wrong are living in a fantasy world.
Get what you can, when you can, thats all anybody can ever do. Pricing is like guesswork at the best of times.
Yeah but it`s funny how you know when you got it wrong though in it lol. ;D ;D
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A lot of the time i go on the customer,if i don`t like them within reason the price of the job dosen`t come into it.Once a pain always a pain in my experience and they don`t get any better they always want freebies and drop the odd comment like my god have you done them already etc,your better off without people like that.I want to turn up get done in my time ie the quickest get paid and go.
agggh i v got a few like that, everything that come out of their mouth irritates me.... i only keep them if the price is right, if not its bye bye :-*
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I had 1 like it about 6 months ago and it worked out at a very good price,she worked out more hassel than it was worth must come at a certain time etc i`m not back until the weekend so i want it cleaned on friday you know the sort.She got told and i`ve had about 4 -5 calls from her asking me to come back but she`s got no chance.
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i have a farm its £20 for 20 mins and i do all the neighbours as well....so its a good earner....a few months ago she moaned about wfp, and wanted me to do it trad....i explained that i dont use ladders for safety reasons..... she replied "its not my problem"... anyway i told her its wfp or nothing....ok she said,......then last week , she came out and said "can you leave it today" its a bit wet!!
no, problem i replied, il take you off my list and replace you with a regular........ohhhh she said :o ok you better do them.......
you have to stand your ground otherwise people walk all over you >:(
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price of £30 seems about right
original price before conserv should have been around £20 tho
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i do some ....well a lot for half of what you have done for the woman even in south london i have undercharged for years and years it still hurts even now new jobs slowly replaceing old ones i had a council job that was the same cheap price as 18 years ago they built an extension and i cleaned it free for six months and the decided to put up the money the ext was dearer than the whole building in new price terms,
my first clean with the new price was a nightmare they kept on and on about how much i was ripping them off ect how rich i must be i flipped and done what i advise you all not to do on the basis "of speak to who knows not to who knows not"i went into van equip costs desil ect ect ect they said well we get a man to do ours on the local estate for 7 pounds this has x 3 bed so it sholud be 21.00 now you have to justify your self against the local beer /dole money trad man no offence trads any one in bussiness would understand about costs and give you some slac and only question if they thought you were rippig them off my advice is dont argue your price is your price and let them find cheaper /better else where i doubt it i doubt it
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Got to admit I feel sorry for him!!
Good business sense by you though Stan the Man, but I could not do that.
Fair play to you though, if he is willing to do it for that ;)
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Thats happening a lot round here. Then they realise that if they get two Polish blokes and send them off with a list..............
Why work for a living?
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£25-£27.
£1 per window, 50p per pannel on conserv. i have now added a £1 for luck also.
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How long is some going to work for £3.50 an hour when you charge £25/30 an hour ?
How long before they start up on their own under cutting you on your round ?
so do'nt moan when you have lost business to them.
Do'nt forget where you heard it first.
Hotsteam ::)
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;D ;D Cheers Stan like it 8)
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dont think tour being greedy mate bet husband wont do them and end up getting a dearer quote
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7 pounds this has x 3 bed so it sholud be 21.00 now you have to justify your self against the local beer /dole money trad man no offence trads>
£21 for a three bed semi? If you can get that mate you should be flogging snake oil.
I sometimes think that I must be living on a different planet.