Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: david68 on August 02, 2008, 08:13:46 pm

Title: How my domestic customers do you have?
Post by: david68 on August 02, 2008, 08:13:46 pm
Hi
I have now be cleaning windows for around 24 months, my method is wfp.

I started of with no customers, only friends and family.

After just counting, i now have 810 customers .

I have not been on this forum for a while due to making a go of this business.

But when i first was looking for help this was the site that led my the right way.

Thanks all

Dave
Title: Re: How my domestic customers do you have?
Post by: jaykie on August 02, 2008, 08:15:34 pm
Did you do any leaflet dropping or canvassing aswel or did you just have word of mouth.

Chris
Title: Re: How my domestic customers do you have?
Post by: peter holley on August 02, 2008, 08:17:57 pm
Hi
I have now be cleaning windows for around 24 months, my method is wfp.

I started of with no customers, only friends and family.

After just counting, i now have 810 customers .

I have not been on this forum for a while due to making a go of this business.

But when i first was looking for help this was the site that led my the right way.


thats very impressive...and encouraging ;)

Thanks all

Dave
Title: Re: How my domestic customers do you have?
Post by: Ian Rochester on August 02, 2008, 08:23:35 pm
Dave

For 24 months that's a good number, did you get them all yourself or did you buy any rounds?

Also are you working alone or do your employ staff and where are you based?

To find 800+ people who are looking for a window cleaner in this day and age is pretty impressive

According to George we now have 1310 customers, but that's taken nearly 5 years to build up.

However I have two teams who clean them on a 4 weekly basis and they are very good at it, both trad and wfp.

Realistically on average I think one person can service about 20-25 houses a day so a person working by themselves need between 300-500 to be fully occupied, obviously depending on sizes of property, we have one that takes 4 people all day to clean, insides and out, but we charge £800 for it every 8 weeks.
Title: Re: How my domestic customers do you have?
Post by: trevor perry on August 02, 2008, 08:23:55 pm
that is a lot of customers in such a short time are they mainly monthly or 8 weekly.
  well done
Title: Re: How my domestic customers do you have?
Post by: trevor perry on August 02, 2008, 09:00:11 pm
well done david, but what they really want to know is are they 800 £1 fronts, or 800 £10 pound houses?

Don't tell them the answer, make em get to the point. If they are £10 houses i have a canvassing job for you!
  i only asked if they where monthly or 8 weekly  ???
Title: Re: How my domestic customers do you have?
Post by: ok cleaning on August 03, 2008, 01:48:33 am
i think to clean 810 customers in one mont for one man band is impossible this is over 200 hundred a wk and over 50 a day no human being can do that on a regular basis if you think miracles come true you should be millonaire by now with that many customers m8 if you not try another door
Title: Re: How my domestic customers do you have?
Post by: pingu on August 03, 2008, 07:35:17 am
Could well be a mix of weekly, 1/2/4/6/8/12/24 weekly...perhaps he subs out work or employs?...well done...

Dave.
Title: Re: How my domestic customers do you have?
Post by: john tomkins on August 03, 2008, 08:20:04 am
He probably meant 180 ;D
Title: Re: How many domestic customers do you have?
Post by: david68 on August 03, 2008, 11:33:32 am
Hi again
My customers are mostly 4 weekly, but there is a few 8 weekly.
Also my prices are upto date, people who what them cleaned for a few quid are never cleaned by me.
Yes most of my work is down to knocking doors, leaflets do not work.
There is two of us, but i am the one who as time for my customers and take time to talk to them, but my partner just likes to do the work and get the money.

Also there was a reply saying that one person could not this amount of work.

My answer to that is i sure can.

I also have my son who does all the hose work, which i think is most important, but he only sorts my hoses out as i am the one who pays him out of my earning.

Again my partner is to tight to share is money.

We could double the round and still get in done every monthly, but the reason i will not is because of my partners attitude to learning people and employing.

So my weakness is my partner, but ha im on to it.

Dave
Title: Re: How my domestic customers do you have?
Post by: david68 on August 03, 2008, 11:41:57 am
Canvassing is the easy part to do.

But keeping them is the hardest. I will try and never let a customer go unless i have to.

But what i have learned about canvassing is make sure you can clean the fronts if no ones home.

Also when they are in do the inside of the front porch for free, YES FREE.

Those who are nervous of canvassing, i was too. But it does get easier.

If you only get one customer on that road, well do clean it because more will come.

Dave
Title: Re: How my domestic customers do you have?
Post by: Clive McDonald on August 03, 2008, 01:32:35 pm
Well done dave. I've been going about the same time and only have 290 customers with a George value of about £4,200. I canvassed the first twenty, but never liked it, and don't get much time.

I tend to get about about 15 new customers a month, but my attrition rate is high.

I have an electric reel that doesn't require paying and very good hose disipline that takes all all the work out of this side of it.
Title: Re: How my domestic customers do you have?
Post by: newclean on August 03, 2008, 05:15:37 pm
CAN YOU TELL ME WHERE YOU GOT YOUR ELECTRIC REEL FROM

THANKS
NEWCLEAN
Title: Re: How my domestic customers do you have?
Post by: pingu on August 03, 2008, 05:19:45 pm
So David68 could you clarify...how many customers do you have?

Cheers
Dave.
Title: Re: How many domestic customers do you have?
Post by: john tomkins on August 03, 2008, 05:36:10 pm

Yes most of my work is down to knocking doors, leaflets do not work.
Dave
Maybe you should have rephrased that to "leaflets do not work for me".
In my circumstances, leaflets most certainly do work for me.
I've never got a customer by door knocking and hopefully never will  :)
Title: Re: How my domestic customers do you have?
Post by: david68 on August 03, 2008, 06:07:05 pm
Customers 820

Leaflets never worked for me, But can work for others like john tomkins.

Let me know if anything else needs rephrasing or incorrect spelling John.

But i may be busy to care

Dave

Title: Re: How my domestic customers do you have?
Post by: david68 on August 03, 2008, 06:08:42 pm
810 domestic and 10 commercial
Title: Re: How my domestic customers do you have?
Post by: john tomkins on August 03, 2008, 07:01:55 pm
Customers 820

Leaflets never worked for me, But can work for others like john tomkins.

Let me know if anything else needs rephrasing or incorrect spelling John.

But i may be busy to care

Dave



You said they don't work.......
For me they do, so you are wrong ;D

Hope you don't have that attitude with your customers of you might lose a few ;)
Title: Re: How my domestic customers do you have?
Post by: Sir Squeaky on August 03, 2008, 07:06:25 pm
I've never counted. ???

But I do between 7 and 15 a day depending on the size of them.

So if you say an average of 10.
4 to 4 and a half days a week.
4 weeks a month (obviously).

That'll be roughly 175-190 I'd guess.

I'll find out one day.

Title: Re: How my domestic customers do you have?
Post by: geefree on August 06, 2008, 06:00:33 pm
Hi Dave ,

nice to hear from you again on here, hope you are well. ;)

we started at the same time , and i dont have anywhere near half of your customer count,

forgive me if im wrong, but did you not join forces with another window cleaner and immediately double or maybe more..... your customer base?

Nothing wrong with that and a great idea... and both obviously have been  built through hard work,

but its worth a mention i guess,


Gary.
Title: Re: How my domestic customers do you have?
Post by: telboy on August 07, 2008, 03:55:06 pm
None ;)
Title: Re: How my domestic customers do you have?
Post by: macmac on August 07, 2008, 04:11:54 pm
I've never counted. ???

But I do between 7 and 15 a day depending on the size of them.

So if you say an average of 10.
4 to 4 and a half days a week.
4 weeks a month (obviously).

That'll be roughly 175-190 I'd guess.

I'll find out one day.



 ;D ;D ;D

Same here, haven't a clue how many custy's i've got but do know it's enough. I don't even know how much i earn, i only find this out when i do my year end accounts :o

Tony