Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: MJH on July 04, 2008, 11:00:52 pm
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Got a call from a house around the corner, big 5 bed detached with conservatory, she requires a one off clean, windows were in a poor state, gave her the price very reasonable for 45 mins work due the condition, she turned her nose up and said- my previous window cleaner only charged 8 quid-, i did ask where he was now and she said he had disappeared, i wonder why!!!!
Why do some people expect you to turn up, set up and work for nothing!!! it beats me, i suggested she got hold of her previous claener and walked!!
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I dont do one off cleans ! If somone asks you to do once only clean , they are a tight wad , and deserve to look out of dirty filthy windows ( people walking past will comment how disgusted they are on looking in and not being able to see your wide screen tv ) And if you give in and do it , you will ruin your applicater :'(
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I dont do one off cleans ! If somone asks you to do once only clean , they are a tight wad , and deserve to look out of dirty filthy windows ( people walking past will comment how disgusted they are on looking in and not being able to see your wide screen tv ) And if you give in and do it , you will ruin your applicater :'(
I was going to hose them down :o they are generally tight sods and yes there was a jag on the drive lol...
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Where you based ?
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Where you based ?
Leeds, West Yorks.
I have done alot of one offs and repeats the following year, therefore price accordingly, i don't mind as its cash in my pocket.
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sjm i think saying some one is a tight wad just for only wanting a one off clean is a bit harsh mate and that they deserve tolook out dirty windows even harsher. every one was brought up diffrently maybe they are scruffy gits and dont want nice clean windows all the time but thats not our place to judge.
but saying that you not wanting to do them is up to you aswell. your your own man i avoid 1off's but when i started off and on quiet weeks as long as there paying i'm cleaning.
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I lost a customer this week, they hadn't paid for three months.
The guy comes out of the house just after I pulled up, lifts his hand in acknowledgement, jumps in his car and sods off.
I didn't clean his windows but left a note saying that I would be pleased to carry on cleaning when he had paid his account.
He sent me a cheque having deducted the price of the stamp from his bill.
He said that he had been waiting for me to call back and collect.
They go out to work in the morning, do their day, and expect us to be still working and collecting when they get home.
I know one thing, that job was under priced, £8 for a four bedroom detached.
He will be paying a hell of a lot more than the cost of a stamp to his next cleaner.
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Where you based ?
Leeds, West Yorks.
I have done alot of one offs and repeats the following year, therefore price accordingly, i don't mind as its cash in my pocket.
You are local to me ( 10 miles )
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I had a cutomer a few months ago who approached me basically begging me to do ger windows, I said ok (since it was next to another customer anyway) but charged high as I didnt really want or need it.
I was very clear that it would be every month etc, she said yes yes please do them.
Went back the second time and she became a "not this time please" one. Instantly dropped, which she could not get her head around.
I absolutely cant stand it when customers do that, especially when they are the ones asking you.
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Yep, I hate that too, what do you say to people like that? Something like, we don't offer that service?
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MJH her last cleaner is probably living in a shop doorway by now accompanied by a Lurcher.
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yea we all love those type of custies , but as for one of cleans i will only do them if i see a for-sale sign up, then i say its a complete clean fascias gutters and windows an if con that too starting price 80quid upwards or i dont do them, but to be fare i do get a few so im happy with that.
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i love saying "where is he now then"
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i love saying "where is he now then"
Yep its a great saying. ;D
I said it thursday when a new customer came up to me.
I quoted £18 for her semi, she agreed but said her previous WCer had charged £10 .
Cue............................ ;D
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But the reason for some one off cleans are for people renting out there properties or selling.
Chris
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It is a good idea to quote double price for first clean, then at least if they blow you out , you have made a few quid ;D
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It is a good idea to quote double price for first clean, then at least if they blow you out , you have made a few quid ;D
Charge double for a first clean, especially if it's not a recommend from an existing custy. Even then never less than 50% extra.
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Where you based ?
Leeds, West Yorks.
I have done alot of one offs and repeats the following year, therefore price accordingly, i don't mind as its cash in my pocket.
You are local to me ( 10 miles )
Have you had a name change jonah??
In my time i have had several muppets that say they want a regular clean and after the first clean they say no to anymore, bloody cheek if you ask me and it winds me up!!!
I have a particular street and do every house but one and guess what they were the not this time thanks brigade, its funny because they haven't been able to get a cleaner since then..
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Yes , I am the artist formely known as Jonah ;D Give me a bell , we can have a chat ?
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Yes , I am the artist formely known as Jonah ;D Give me a bell , we can have a chat ?
Where are you based jonah?
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I do love saying "where's he now then"?
good stuff
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I had one a month ago. Rang me to see if I would go and give a price. Said she was after a regular clean and wanted monthly. I went along and the frames were a mixture of ali and flaking wood. The whole lot was minging and access was crap so I said I didn't want to do them.
I also clean a neighbour of hers, next door in fact. Went to do it yesterday and the 'every month' quote was up for sale or to rent. Lying cow!
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I've got a strange one at the mo who I thought was having me on. But now I'm not so sure. I'm beginning to wonder if she's losing it due to her age.
Once or twice over the years she's been on my books, she appears to forget how much she pays and tries to pay me less. Then when I remind her how much it is she swears she's never paid any more than what she's offering. We usually resolve it and then she'll be fine for six months till the next time. However, lately it's started happening every time, and each time it's getting cheaper and cheaper. We have the same convo all over again and she looks pained as if I'm trying it on. Last time she even said "Look if you have to put them up just tell me. I don't mind, but don't just put them up without telling me."
And I'm saying " But I haven't put them up. That's what you've payed me for the last two years.
Of coarse the less she thinks it is the bigger the amount it looks like I've put them up, so the more upset she's getting each time.
I somehow don't think I'm going to be doing them much longer.
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I had a crafty one a little while back. "Please can you clean again on the thirtieth because we will be moving just after that and would like it spick and span for the next people, oh and we would like to keep you on for our next house"
I turn up for the clean on the pre-arranged day quite early and peep through a gap in the curtains - the whole place was empty!
Turns out they were renting and had cleared off the day before and obviously thought they could sting me for an end of tenancy clean and not pay. >:(
No forwarding address either what a suprise.
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Yes , I am the artist formely known as Jonah ;D Give me a bell , we can have a chat ?
Where are you based jonah?
Based in Brighouse mate , call me I dont bite - 07892 764854 ;D
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you said you would carry on cleaning if he paid his account,now you are sacking him,not a man of your word
I did say I lost the customer, it was me that was sacked.
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I've got a strange one at the mo who I thought was having me on. But now I'm not so sure. I'm beginning to wonder if she's losing it due to her age.
Once or twice over the years she's been on my books, she appears to forget how much she pays and tries to pay me less. Then when I remind her how much it is she swears she's never paid any more than what she's offering. We usually resolve it and then she'll be fine for six months till the next time. However, lately it's started happening every time, and each time it's getting cheaper and cheaper. We have the same convo all over again and she looks pained as if I'm trying it on. Last time she even said "Look if you have to put them up just tell me. I don't mind, but don't just put them up without telling me."
And I'm saying " But I haven't put them up. That's what you've payed me for the last two years.
Of coarse the less she thinks it is the bigger the amount it looks like I've put them up, so the more upset she's getting each time.
I somehow don't think I'm going to be doing them much longer.
she is clearly lonely and uses this banter as a chance to chat to some one. ive got loads like that but dont try to under pay just make up other excuses to take up my pressous time >:(
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i would have left the hose run ning through the letter box le em pay for that you slag revenge dot .com
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i would have left the hose run ning through the letter box le em pay for that you slag revenge dot .com
That strikes me as being a slightly over the top reaction.
No need to call someone a slag because they're lonely.
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think he was refering to the person that tried to get a end of tenancy free clean