Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Nathanael Jones on May 24, 2008, 10:15:02 am
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Has anyone got a good letter for putting up prices of domestic work?
Something short and simple,... cost of diesel etc,.. your price was £____ now it's £____ type thing???
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yep, this has been working a treat for me, not one winge or cancel
Dear Customer,
Due to rising fuel costs over the last few months, introduced health and safety measures, besides general inflation, as of next month I am forced to increase your window cleaning from :-
£ TO £
I have not raised my prices for 4 years but can no longer absorb these costs any longer. I do hope you understand.
Thank you
and been telling people when in and theyve all been like yep no problem, one old women said the other day, well its about time, and everything is going up anyway!
why i didnt do this a while ago i dont know
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Quite a few people say to me, you should be putting your prices up (mind you, I'm charging 30-35 already for trad work!)
I'm trying to keep it to a pound every 2 years for normal prices houses.
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:) Great name that, we called our son Nathaniel (Gift from God!). ::)
I have transfered over to Apple mac (this form was taken off Virtual pc, and may not come out right!)
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Dear XXXXX,
As you will have noticed from my shiny new van, brand new motorbike and private lear jet, I am doing rather well at my chosen profession of window cleaning. (My Savile Row uniform with gold lame' embossing is purely for your neighbours benefit so they don't call the rozzers as they see me clambering over your locked gate.)
However, because my holiday loving, champagne-drinking, bling wearing, ex-chav, ex-footballers wife is spending like my gold card has no limit, I am forced to increase my rates substantially. My kids' private school - "QEH private education for the gentry and sons of gentlemen" - ain't cheap neever!
I am sure you recall that I have not raised my rates in four weeks and have chosen a modest 45% increase (which is how much extra my wife's plastic surgeon charged for her second face-lift - she now has a constantly surprised look on her face - and her boob job. (45% extra on them seemed like a good idea at the time, but I digress ... )
I know that in these difficult times you may be feeling the pinch, but shiny clean windows over mortgage payments shows your neighbours what a huge numpty you are you have class, innit?
Please send your payment in gold krugerrands and have the security driver use the tradesmans entrance to the side of my palace gates.
Yours sincerely,
Etc
P.S. Add 10% EGT (Extra Greed Tax)
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LMAO!!! Classic!!!!
LWC,.. that looks spot on,... I'll be giving it a go next week!
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LMAO!!! Classic!!!!
LWC,.. that looks spot on,... I'll be giving it a go next week!
LMAO I would tend to go with Malcs letter ;D ;D
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:) Great name that, we called our son Nathaniel (Gift from God!). ::)
I have transfered over to Apple mac (this form was taken off Virtual pc, and may not come out right!)
Sorry it didn't seem to add it!
so here go's... ::)
Dear MR TUMBLE
I am writing to inform you of an inevitable price increase to my window cleaning service.
Please let e reassure you , you are a valued customer, and I would not like to lose your custom.
Now to the all important price increase.
Your current price is:-
£22
New Price
£30
This is a large increase, I am sure you will agree!
However, I am willing to offer a Bi-Monthly cleaning Service... in essence keeping your outgoings the same (or less) over that two month period!...This might be an option you choose to consider!
New Bi-Monthly Price
£35
Below are A series of options for you to choose from:-
I would be very grateful if you could complete the slip on the bottom of this page and return to me
A.S.A.P. (as soon as possible), Alternatively you can inform me by Telephone.
If I do not receive instruction to the contrary I will assume you are happy for me to continue this service at the New (monthly) price.
---------------------------------------------------------------------------------------------------------------------
MR TUMBLE
TELEVISION HOUSE
[ ] Yes I am in agreement with the above price increase. Thank-you, please call again.
[ ] Yes I am in agreement with the above price increase, However I would like the Bi-Monthly Option please.
[ ] No, I am not in agreement with the above price increase. Thank-you, please do not call again.
It's not much but it works for me! ;D
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This is mine, your welcome to use it.
Dear customer, we have now been cleaning your windows for some time now and due to rising costs (insurance, fuel ,etc) we have to raise prices slightly to offset these costs.
We are raising prices by ……………. so your next clean will be £………………
We value your custom and hope the above increase is satisfactory.
If however you would like xxxxxxxxx to discontinue our service to you could you please contact me on xxxxx xxxxxxx / xxxxxxxxxxx / xxxxxhotmail.com
Regards
Terry
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Personaly I would tell customers of your increase and possibly the reasons why and leave it at that, dont give them the option of going bi-monthly or cancelling cos you dont really want them to do anythng other than accept your new (monthly) price
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Dear customer, due to the rising cost of fuel road tax and living in general' Iam having to increase my charges accordingly,as from next time the price will be......
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Dear XXXXX,
As you will have noticed from my shiny new van, brand new motorbike and private lear jet, I am doing rather well at my chosen profession of window cleaning. (My Savile Row uniform with gold lame' embossing is purely for your neighbours benefit so they don't call the rozzers as they see me clambering over your locked gate.)
However, because my holiday loving, champagne-drinking, bling wearing, ex-chav, ex-footballers wife is spending like my gold card has no limit, I am forced to increase my rates substantially. My kids' private school - "QEH private education for the gentry and sons of gentlemen" - ain't cheap neever!
I am sure you recall that I have not raised my rates in four weeks and have chosen a modest 45% increase (which is how much extra my wife's plastic surgeon charged for her second face-lift - she now has a constantly surprised look on her face - and her boob job. (45% extra on them seemed like a good idea at the time, but I digress ... )
I know that in these difficult times you may be feeling the pinch, but shiny clean windows over mortgage payments shows your neighbours what a huge numpty you are you have class, innit?
Please send your payment in gold krugerrands and have the security driver use the tradesmans entrance to the side of my palace gates.
Yours sincerely,
Etc
P.S. Add 10% EGT (Extra Greed Tax)
Brilliant and funny posts as always ;D ;D ;D
Not being funny guys but what's with the letter explaining the price increase? When you get dragged into Asda on a Sunday morning do you see signs saying:
Dear Customer, Due to rising transportation costs, staff wages and electricity price hikes etc we've reluctantly upped the cost of a can of Heinz Baked Beans to 39p.
We trust that you will understand the reasoning behind this increase and hope that we won't lose your custom as a result.
Just put yer price up and if they pick up the dog and complain then explain the reason.....most won't!
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Dear XXXXX,
As you will have noticed from my shiny new van, brand new motorbike and private lear jet, I am doing rather well at my chosen profession of window cleaning. (My Savile Row uniform with gold lame' embossing is purely for your neighbours benefit so they don't call the rozzers as they see me clambering over your locked gate.)
However, because my holiday loving, champagne-drinking, bling wearing, ex-chav, ex-footballers wife is spending like my gold card has no limit, I am forced to increase my rates substantially. My kids' private school - "QEH private education for the gentry and sons of gentlemen" - ain't cheap neever!
I am sure you recall that I have not raised my rates in four weeks and have chosen a modest 45% increase (which is how much extra my wife's plastic surgeon charged for her second face-lift - she now has a constantly surprised look on her face - and her boob job. (45% extra on them seemed like a good idea at the time, but I digress ... )
I know that in these difficult times you may be feeling the pinch, but shiny clean windows over mortgage payments shows your neighbours what a huge numpty you are you have class, innit?
Please send your payment in gold krugerrands and have the security driver use the tradesmans entrance to the side of my palace gates.
Yours sincerely,
Etc
P.S. Add 10% EGT (Extra Greed Tax)
Brilliant and funny posts as always ;D ;D ;D
Not being funny guys but what's with the letter explaining the price increase? When you get dragged into Asda on a Sunday morning do you see signs saying:
Dear Customer, Due to rising transportation costs, staff wages and electricity price hikes etc we've reluctantly upped the cost of a can of Heinz Baked Beans to 39p.
We trust that you will understand the reasoning behind this increase and hope that we won't lose your custom as a result.
Just put yer price up and if they pick up the dog and complain then explain the reason.....most won't!
Have to agree with Simon on that one, letters is asking for problems IMO, if I ever see them I say it is going up next time because of rising costs insurance ect, if not ticket goes in with increase on it.
If you are increasing make sure it is worth it, you may lose a couple doing it, but the end result is prices higher and less work to do for it many you can get more money for your time and new customers at the new rates.
Ian
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Dear XXXXX,
As you will have noticed from my shiny new van, brand new motorbike and private lear jet, I am doing rather well at my chosen profession of window cleaning. (My Savile Row uniform with gold lame' embossing is purely for your neighbours benefit so they don't call the rozzers as they see me clambering over your locked gate.)
However, because my holiday loving, champagne-drinking, bling wearing, ex-chav, ex-footballers wife is spending like my gold card has no limit, I am forced to increase my rates substantially. My kids' private school - "QEH private education for the gentry and sons of gentlemen" - ain't cheap neever!
I am sure you recall that I have not raised my rates in four weeks and have chosen a modest 45% increase (which is how much extra my wife's plastic surgeon charged for her second face-lift - she now has a constantly surprised look on her face - and her boob job. (45% extra on them seemed like a good idea at the time, but I digress ... )
I know that in these difficult times you may be feeling the pinch, but shiny clean windows over mortgage payments shows your neighbours what a huge numpty you are you have class, innit?
Please send your payment in gold krugerrands and have the security driver use the tradesmans entrance to the side of my palace gates.
Yours sincerely,
Etc
P.S. Add 10% EGT (Extra Greed Tax)
Brilliant and funny posts as always ;D ;D ;D
Not being funny guys but what's with the letter explaining the price increase? When you get dragged into Asda on a Sunday morning do you see signs saying:
Dear Customer, Due to rising transportation costs, staff wages and electricity price hikes etc we've reluctantly upped the cost of a can of Heinz Baked Beans to 39p.
We trust that you will understand the reasoning behind this increase and hope that we won't lose your custom as a result.
Just put yer price up and if they pick up the dog and complain then explain the reason.....most won't!
But you've got to pre-warn them !! You can't just clean the windows and ask for more money than the previous visit. Personally, I keep iot low key. If they're out, I just leave a brief pre-printed note as to what my price will be from the next visit and my belief that this still represents fair value.
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Dear XXXXX,
As you will have noticed from my shiny new van, brand new motorbike and private lear jet, I am doing rather well at my chosen profession of window cleaning. (My Savile Row uniform with gold lame' embossing is purely for your neighbours benefit so they don't call the rozzers as they see me clambering over your locked gate.)
However, because my holiday loving, champagne-drinking, bling wearing, ex-chav, ex-footballers wife is spending like my gold card has no limit, I am forced to increase my rates substantially. My kids' private school - "QEH private education for the gentry and sons of gentlemen" - ain't cheap neever!
I am sure you recall that I have not raised my rates in four weeks and have chosen a modest 45% increase (which is how much extra my wife's plastic surgeon charged for her second face-lift - she now has a constantly surprised look on her face - and her boob job. (45% extra on them seemed like a good idea at the time, but I digress ... )
I know that in these difficult times you may be feeling the pinch, but shiny clean windows over mortgage payments shows your neighbours what a huge numpty you are you have class, innit?
Please send your payment in gold krugerrands and have the security driver use the tradesmans entrance to the side of my palace gates.
Yours sincerely,
Etc
P.S. Add 10% EGT (Extra Greed Tax)
Brilliant and funny posts as always ;D ;D ;D
Not being funny guys but what's with the letter explaining the price increase? When you get dragged into Asda on a Sunday morning do you see signs saying:
Dear Customer, Due to rising transportation costs, staff wages and electricity price hikes etc we've reluctantly upped the cost of a can of Heinz Baked Beans to 39p.
We trust that you will understand the reasoning behind this increase and hope that we won't lose your custom as a result.
Just put yer price up and if they pick up the dog and complain then explain the reason.....most won't!
But you've got to pre-warn them !! You can't just clean the windows and ask for more money than the previous visit. Personally, I keep iot low key. If they're out, I just leave a brief pre-printed note as to what my price will be from the next visit and my belief that this still represents fair value.
Personally I don't pre-warn if it's just an in-line-with-inflation increase.
I reason that if people are unhappy with my new price they'll phone me to complain and try to retain the old price or maybe even phone up and cancel me altogether. Either way I'll not be cleaning their windows any more.
I just feel that putting in a letter informing/justifying an increase gives people the
chance to think: " Another bloody thing going up! Do I really need a window cleaner?"
As I say if you just bosh in the increase (as long as it's sensible) most people will hardly notice and most of those who notice won't mind.
Your customers aren't stupid...they accept that you too need to up your prices.
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Dear XXXXX,
As you will have noticed from my shiny new van, brand new motorbike and private lear jet, I am doing rather well at my chosen profession of window cleaning. (My Savile Row uniform with gold lame' embossing is purely for your neighbours benefit so they don't call the rozzers as they see me clambering over your locked gate.)
However, because my holiday loving, champagne-drinking, bling wearing, ex-chav, ex-footballers wife is spending like my gold card has no limit, I am forced to increase my rates substantially. My kids' private school - "QEH private education for the gentry and sons of gentlemen" - ain't cheap neever!
I am sure you recall that I have not raised my rates in four weeks and have chosen a modest 45% increase (which is how much extra my wife's plastic surgeon charged for her second face-lift - she now has a constantly surprised look on her face - and her boob job. (45% extra on them seemed like a good idea at the time, but I digress ... )
I know that in these difficult times you may be feeling the pinch, but shiny clean windows over mortgage payments shows your neighbours what a huge numpty you are you have class, innit?
Please send your payment in gold krugerrands and have the security driver use the tradesmans entrance to the side of my palace gates.
Yours sincerely,
Etc
P.S. Add 10% EGT (Extra Greed Tax)
Brilliant and funny posts as always ;D ;D ;D
Not being funny guys but what's with the letter explaining the price increase? When you get dragged into Asda on a Sunday morning do you see signs saying:
Dear Customer, Due to rising transportation costs, staff wages and electricity price hikes etc we've reluctantly upped the cost of a can of Heinz Baked Beans to 39p.
We trust that you will understand the reasoning behind this increase and hope that we won't lose your custom as a result.
Just put yer price up and if they pick up the dog and complain then explain the reason.....most won't!
But you've got to pre-warn them !! You can't just clean the windows and ask for more money than the previous visit. Personally, I keep iot low key. If they're out, I just leave a brief pre-printed note as to what my price will be from the next visit and my belief that this still represents fair value.
Personally I don't pre-warn if it's just an in-line-with-inflation increase.
I reason that if people are unhappy with my new price they'll phone me to complain and try to retain the old price or maybe even phone up and cancel me altogether. Either way I'll not be cleaning their windows any more.
I just feel that putting in a letter informing/justifying an increase gives people the
chance to think: " Another bloody thing going up! Do I really need a window cleaner?"
As I say if you just bosh in the increase (as long as it's sensible) most people will hardly notice and most of those who notice won't mind.
Your customers aren't stupid...they accept that you too need to up your prices.
I'm honestly surprised that you prefer to give no warning Simon. Maybe some others do it that way too. I wouldn't feel happy doing it like that myself though. If I had a window cleaner, I would be more likely to drop him for not warning me of an increase than I would for actually increasing the price because the latter I could accept but the former I would regard as discourteous/disrespectful. Not saying you are either of those things so please don't take that personally :)
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Dear XXXXX,
As you will have noticed from my shiny new van, brand new motorbike and private lear jet, I am doing rather well at my chosen profession of window cleaning. (My Savile Row uniform with gold lame' embossing is purely for your neighbours benefit so they don't call the rozzers as they see me clambering over your locked gate.)
However, because my holiday loving, champagne-drinking, bling wearing, ex-chav, ex-footballers wife is spending like my gold card has no limit, I am forced to increase my rates substantially. My kids' private school - "QEH private education for the gentry and sons of gentlemen" - ain't cheap neever!
I am sure you recall that I have not raised my rates in four weeks and have chosen a modest 45% increase (which is how much extra my wife's plastic surgeon charged for her second face-lift - she now has a constantly surprised look on her face - and her boob job. (45% extra on them seemed like a good idea at the time, but I digress ... )
I know that in these difficult times you may be feeling the pinch, but shiny clean windows over mortgage payments shows your neighbours what a huge numpty you are you have class, innit?
Please send your payment in gold krugerrands and have the security driver use the tradesmans entrance to the side of my palace gates.
Yours sincerely,
Etc
P.S. Add 10% EGT (Extra Greed Tax)
Brilliant and funny posts as always ;D ;D ;D
Not being funny guys but what's with the letter explaining the price increase? When you get dragged into Asda on a Sunday morning do you see signs saying:
Dear Customer, Due to rising transportation costs, staff wages and electricity price hikes etc we've reluctantly upped the cost of a can of Heinz Baked Beans to 39p.
We trust that you will understand the reasoning behind this increase and hope that we won't lose your custom as a result.
Just put yer price up and if they pick up the dog and complain then explain the reason.....most won't!
But you've got to pre-warn them !! You can't just clean the windows and ask for more money than the previous visit. Personally, I keep iot low key. If they're out, I just leave a brief pre-printed note as to what my price will be from the next visit and my belief that this still represents fair value.
Personally I don't pre-warn if it's just an in-line-with-inflation increase.
I reason that if people are unhappy with my new price they'll phone me to complain and try to retain the old price or maybe even phone up and cancel me altogether. Either way I'll not be cleaning their windows any more.
I just feel that putting in a letter informing/justifying an increase gives people the
chance to think: " Another bloody thing going up! Do I really need a window cleaner?"
As I say if you just bosh in the increase (as long as it's sensible) most people will hardly notice and most of those who notice won't mind.
Your customers aren't stupid...they accept that you too need to up your prices.
I'm honestly surprised that you prefer to give no warning Simon. Maybe some others do it that way too. I wouldn't feel happy doing it like that myself though. If I had a window cleaner, I would be more likely to drop him for not warning me of an increase than I would for actually increasing the price because the latter I could accept but the former I would regard as discourteous/disrespectful. Not saying you are either of those things so please don't take that personally :)
I never take anything personally ;D.
It's just a different way of doing things I suppose. To be honest I can't think of any other service industry that forewarns it's customers of a price rise. When Mrs K gets her hair done and gets charged £25 the hairdresser doesn't say: Next time you come it'll be £27.
A better example might be the guy who comes once a year to give our carpets and sofa a clean. He's been coming annually for at least 15 years. Last year he charged £90 (I've still got the cheque stub). Guaranteed this year he'll charge nearer £100...also guaranteed is when I book him he'll not say: Simon last year I charged you £90 but this year it'll be £100.
And I wouldn't expect him to. In fact I'd only make any comment if he didn't charge me more than last year.
If the rise is well overdue and £10 becomes £15 (mainly because it was underpriced in the first place) then yes perhaps a call or letter might be in order...but for a £1 or £2 in-line-with-inflation rise? Why bother?
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Dear XXXXX,
As you will have noticed from my shiny new van, brand new motorbike and private lear jet, I am doing rather well at my chosen profession of window cleaning. (My Savile Row uniform with gold lame' embossing is purely for your neighbours benefit so they don't call the rozzers as they see me clambering over your locked gate.)
However, because my holiday loving, champagne-drinking, bling wearing, ex-chav, ex-footballers wife is spending like my gold card has no limit, I am forced to increase my rates substantially. My kids' private school - "QEH private education for the gentry and sons of gentlemen" - ain't cheap neever!
I am sure you recall that I have not raised my rates in four weeks and have chosen a modest 45% increase (which is how much extra my wife's plastic surgeon charged for her second face-lift - she now has a constantly surprised look on her face - and her boob job. (45% extra on them seemed like a good idea at the time, but I digress ... )
I know that in these difficult times you may be feeling the pinch, but shiny clean windows over mortgage payments shows your neighbours what a huge numpty you are you have class, innit?
Please send your payment in gold krugerrands and have the security driver use the tradesmans entrance to the side of my palace gates.
Yours sincerely,
Etc
P.S. Add 10% EGT (Extra Greed Tax)
Brilliant and funny posts as always ;D ;D ;D
Not being funny guys but what's with the letter explaining the price increase? When you get dragged into Asda on a Sunday morning do you see signs saying:
Dear Customer, Due to rising transportation costs, staff wages and electricity price hikes etc we've reluctantly upped the cost of a can of Heinz Baked Beans to 39p.
We trust that you will understand the reasoning behind this increase and hope that we won't lose your custom as a result.
Just put yer price up and if they pick up the dog and complain then explain the reason.....most won't!
But you've got to pre-warn them !! You can't just clean the windows and ask for more money than the previous visit. Personally, I keep iot low key. If they're out, I just leave a brief pre-printed note as to what my price will be from the next visit and my belief that this still represents fair value.
Personally I don't pre-warn if it's just an in-line-with-inflation increase.
I reason that if people are unhappy with my new price they'll phone me to complain and try to retain the old price or maybe even phone up and cancel me altogether. Either way I'll not be cleaning their windows any more.
I just feel that putting in a letter informing/justifying an increase gives people the
chance to think: " Another bloody thing going up! Do I really need a window cleaner?"
As I say if you just bosh in the increase (as long as it's sensible) most people will hardly notice and most of those who notice won't mind.
Your customers aren't stupid...they accept that you too need to up your prices.
I'm honestly surprised that you prefer to give no warning Simon. Maybe some others do it that way too. I wouldn't feel happy doing it like that myself though. If I had a window cleaner, I would be more likely to drop him for not warning me of an increase than I would for actually increasing the price because the latter I could accept but the former I would regard as discourteous/disrespectful. Not saying you are either of those things so please don't take that personally :)
I never take anything personally ;D.
It's just a different way of doing things I suppose. To be honest I can't think of any other service industry that forewarns it's customers of a price rise. When Mrs K gets her hair done and gets charged £25 the hairdresser doesn't say: Next time you come it'll be £27.
A better example might be the guy who comes once a year to give our carpets and sofa a clean. He's been coming annually for at least 15 years. Last year he charged £90 (I've still got the cheque stub). Guaranteed this year he'll charge nearer £100...also guaranteed is when I book him he'll not say: Simon last year I charged you £90 but this year it'll be £100.
And I wouldn't expect him to. In fact I'd only make any comment if he didn't charge me more than last year.
If the rise is well overdue and £10 becomes £15 (mainly because it was underpriced in the first place) then yes perhaps a call or letter might be in order...but for a £1 or £2 in-line-with-inflation rise? Why bother?
You make a good point there Simon but I still wouldn't feel comfortable doing it the way you do. I suppose that window cleaning is a slightly different business model from the others that you quote inasmuch that the repeat service is much more frequent. Also, with the other businesses, the transaction is initiated by the customer each time whereas, with W/Cing, it's more of a case of "carry on until the customer says otherwise". I think that those things make a difference but I must say that you make a good case. :)
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Does everyone else warn you that things are going up,no they don`t.I just put them up either when i ask for the money or when i right out a bill,i never give them the chance to question it if you tell them everytime it goes up it will seem as if it`s coming round very quickly.
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WINDOWCLEANERS
01253 317624
Dear Customer,
WINDOW CLEANING – PRICE INCREASE
We have increased our price for the monthly - two weekly cleaning of your property from...
£________ to £ ________. This increase will be effective at our next clean.
It is realised that this is a nessasery increase in price, however due to increased costs. It is hoped that this will not deter you from being one of our valued customers and if you wish to discuss the above account. please do not hesitate to phone me....
Thanks again
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Anyone got an up to date one there using at the moment explaining increase of costs and not getting many complaints? that i could possibly use?
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Dear customer,
Re Window Cleaning
With effect from DDMMYY, the new price will be £ ......
Many thanks,
John.
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@ gold ;D, your wasted as a windy! you should start doing 'stand up' mate! ;)
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I dont do a letter as such. i wait until a time the custy is not home and then write on thier bill.... "please note a small price increase from next visit to £?" That way i dont get into customer haggling, awkwardness etc. if they really dont like it im sure they will let you know.
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Starting to put prices up tomorrow on a 80 house round I do. Was a round of 50 when I bought it and way to cheap but everyone gotta start somewhere :)
Wont all be going up as ones i canvassed are good prices but the origianals are too cheap
all the 50p's getting rounded up and the £7 going up to £8
been putting it off as all close together but think time is right
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i jacked my prices up by just writing "new price= on the slips. had a few sqwark but the way i look at it,its hardly going to break the bank is it now.
some of the whingers on my round seriously need a taster session with the local "big boy " firm, im forever hearing of how he deals with wasters ,no messing for sure
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some of the whingers on my round seriously need a taster session with the local "big boy " firm, im forever hearing of how he deals with wasters ,no messing for sure
think you get to a point and then u think not having it anymore .. happened to me a few months back now have zero tolerance for messers and bad payers (fecked them all off) ... its like a disease if u let a messer in then it spreads so now cull em straight off ... like that copper from Northeast Ray Mallon - RoboCop took no messing and introduced zero tolerence policing .... apparently crimes fell by massive amounts ... some may think its extreme but the way I look at it is like when u are getting loads of women its dead easy to pull on a night out and u just keep getting more and more ... like ur giving out subconciousl signals and i think window cleaning is the same ... work for divies / crackpots / messers / chancers / poor payers / general idiots then these people are attarcted to you however it works the other way have quality customers and i think quality follows ..... so there you have it my theory on why window cleaning is like sex :D
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I dont do a letter as such. i wait until a time the custy is not home and then write on thier bill.... "please note a small price increase from next visit to £?" That way i dont get into customer haggling, awkwardness etc. if they really dont like it im sure they will let you know.
Thats exactly how I do it, don't make a big thing of it.. just a small note on their bill saying the price wil be £xx as from the next clean is all thats needed.
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this exactly what i done, dont make a big thing of it.