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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Cleaner Windows on May 17, 2008, 02:20:51 am

Title: George sync problems
Post by: Cleaner Windows on May 17, 2008, 02:20:51 am
I had to reinstall windows today and now ive lost george I'm having probs getting it back on to my p.c. Has this happened to anyone else? It wont let me run george until I update pocket george and my hotsync isnt working even though Ive put the pda drivers back on. I cant hotsync. I have a backup of my last hotsync on a usb drive and not sure if i will lose my data....getting a bit worried now :(

help!
Title: Re: George sync problems
Post by: Cleaner Windows on May 17, 2008, 11:36:17 am
ok, I've got the pda working but now I've tried to hotsync and lost all the data from my pda (pocket george) I tried putting the backup from my usb drive into c:\george>backup
 but when I run george theres still no info in there at all, no round names or customer info :o :'(

someone please advise me here, I've emailed paul at george systems but he hasnt got back to me as yet so if someone has had this happen before how did you fix it?
Title: Re: George sync problems
Post by: steve.ternent on May 17, 2008, 12:38:57 pm
I take it you have downloaded  and tried the system restore program (free on george site)?

This , when used will ask you for the location of your back-up (on your usb) it should then take last back-up reading you highlight!

I do hope this helps  :)   
Title: Re: George sync problems
Post by: Bobs Window Cleaning on May 17, 2008, 01:20:38 pm
If you use the online backup system then you will be sorted as soon as Paul reads your email. The same happened to me and was sorted within a couple of days of emailing him.

If you havent used the online backup you could be buggered :-[


Bob
Title: Re: George sync problems
Post by: Cleaner Windows on May 17, 2008, 01:52:28 pm
I did have the online backup but i think it ran out yesterday :(
i have been backing it up on the usb drive so dont know if it could be usefull or not?
Title: Re: George sync problems
Post by: George Systems on May 17, 2008, 02:05:07 pm
Hi

If you've run George recently the backup may have been overwritten - so copy it from the USB drive to the Backup folder again.

Then run the Data Restore program and click the "Latest" button.


Paul
Title: Re: George sync problems
Post by: Cleaner Windows on May 17, 2008, 02:13:43 pm
Hi Paul, cheers, it seems to be working ok now  ;)
Title: Re: George sync problems
Post by: jaykie on May 17, 2008, 02:42:17 pm
Im was in the process of purchasing george yesterday and it wanted seriel number, can you tell which this is, i bought a pda yesterday too so am getting pocket george too, only got a few custys but start as you mean to go on.

Chris
Title: Re: George sync problems
Post by: George Systems on May 17, 2008, 03:02:27 pm
Hi

Run George and look in the top right hand corner of the Main Menu page.

The Serial Number is there...

Paul
Title: Re: George sync problems
Post by: paul saunders on May 17, 2008, 09:34:10 pm
Are you sure about the serial location Paul?

On the version of George that I am using, it is under system settings/user, at the top under user name.  ;)
Title: Re: George sync problems
Post by: George Systems on May 17, 2008, 10:35:20 pm
Hi

It's only on the Main Menu page in unregistrered copies....

Paul
Title: Re: George sync problems
Post by: jonah on May 17, 2008, 10:37:42 pm
Hi

It's only on the Main Menu page in unregistrered copies....

Paul

I have the the free version of george , and I am totally lost !
Title: Re: George sync problems
Post by: jonah on May 17, 2008, 10:47:06 pm
£50  :o
Title: Re: George sync problems
Post by: paul saunders on May 17, 2008, 10:48:50 pm
Hi

It's only on the Main Menu page in unregistrered copies....

Paul


OK, I've paid for mine, that's why it's different. ;D
Title: Re: George sync problems
Post by: George Systems on May 18, 2008, 12:04:59 am
Hi

bbdl - that's right..

jaykie - I just got your registration so I guess you found it...

jonah - why are you lost?


Paul
Title: Re: George sync problems
Post by: jeff1 on May 18, 2008, 12:07:30 am
Hi

bbdl - that's right..

jaykie - I just got your registration so I guess you found it...

jonah - why are you lost?


Paul

Hi Paul
Have you got to grips with the pda version yet, that runs windows?
Title: Re: George sync problems
Post by: George Systems on May 18, 2008, 12:18:43 am
Hi Jeff1

I'm sure i've already answered that somewhere on here today.

I'm off to bed now - night night all...

Paul
Title: Re: George sync problems
Post by: windowwashers on May 18, 2008, 12:21:08 am
Hi

bbdl - that's right..

jaykie - I just got your registration so I guess you found it...

jonah - why are you lost?


Paul

Hi Paul
Have you got to grips with the pda version yet, that runs windows?
He's looking into which one that is going to work best, long time off at the mo, windows platform is a law to themselves  ;) I hope it does happen as I would get it.

Ian
Title: Re: George sync problems
Post by: jaykie on May 18, 2008, 06:52:04 am
George Systems yes got it sorted cheers
Bought a tungsten e2 but doesnt seem to want to work with vista say may be taking it back (gutted)
Title: Re: George sync problems
Post by: Cleaner Windows on May 18, 2008, 08:03:34 am
£50  :o
best £50 I ever spent! stick with it mate, you'll work it out;)
Title: Re: George sync problems
Post by: jonah on May 18, 2008, 08:39:47 am
£50  :o
best £50 I ever spent! stick with it mate, you'll work it out;)
I will mate , Im just a bit thick when it comes to technology ( its my age )  ;D
Title: Re: George sync problems
Post by: George Systems on May 18, 2008, 08:48:49 am
Hi Jaykie

Go to Google & search for "PalmOS Vista"

Click the first item on the list ("Palm - Support - Windows Vista") and follow the link on that page.

Paul
Title: Re: George sync problems
Post by: jaykie on May 18, 2008, 09:14:48 am
Cheers Paul i did it at 6.30 this morning when i got up thinking i was late for work only to realise i had got up a hour early lol, just need to put all jobs on pc george then sync to make sure i done correct as ive installed it, short cut is on palm, when i open it says no jobs listed please sync with pc.

Chris
Title: Re: George sync problems
Post by: Cleaner Windows on May 18, 2008, 09:41:21 am
£50  :o
best £50 I ever spent! stick with it mate, you'll work it out;)
I will mate , Im just a bit thick when it comes to technology ( its my age )  ;D
well if you have any problems that I can help you with let me know ;)
Title: Re: George sync problems
Post by: jonah on May 18, 2008, 12:52:39 pm
£50  :o
best £50 I ever spent! stick with it mate, you'll work it out;)
I will mate , Im just a bit thick when it comes to technology ( its my age )  ;D
well if you have any problems that I can help you with let me know ;)
Thank you very much  ;D
Title: Re: George sync problems
Post by: Cleaner Windows on May 18, 2008, 01:05:23 pm
no problem! I know Paul from george sytems is there to support it anyway, but if theres something that you feel a bit stupid asking him then I don't mind helping out.
Title: Re: George sync problems
Post by: dave0123 on May 18, 2008, 11:43:54 pm
Is there any news on the mutple jobs into george?


to add on such as UPVC cleaning or Internal Cleaning? as u thought that was going to be a new option in future i heard a while back.... hope that comes would finish george off perfectly.


Title: Re: George sync problems
Post by: Cleaner Windows on May 19, 2008, 08:00:30 am
and a bit where you can add a new custy into pocket george on your pda would be good too!! instead of writing it in a note pad or whatever until you get home and transfer it to george yourself.