Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: [GQC] Tim on April 22, 2008, 10:19:48 am
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I'm sure that once everyone has their poles, they want to share their opinions, pictures, and pole comparisons. Rather then everyone making a single thread, we could post here, and keep it all together.
Gardiner Pole Systems SL-X
www.gardinerpolesystems.co.uk/acatalog/Gardiner_Pole_Systems_SL-X.html
Dave, I hope you don't mind, I just added your experience with it.
Got on good with the pole today, I dont entirely know what to make of it yet as it not like any other pole I have used at this height.
I am used to using clapped out floppy excell poles, this pole is very stiff so I have to change my technique slightly to get used to the handling characteristics.
Held out 90 Degrees there is virtually no bend at all. The pole feels a similar weight to a 20 ft excell even though the sl-x is 25 ft
The pole feels well engineered.
The only draw back for me, Which is only a slight draw back is the clamps, even though they are well engineered, they feel a bit cumbersome and i knocked my hands on them occassionally, I suppose they just need getting used to as they operate vertical as opposed to horizontal on the excell, and are completely different to anything i have used before.
They also require more force to opporate than we are used to.
My wife used the pole most of the day and overall she was impressed, the thought of no fibre glass splinters impressed her most
One good thing is that the pole doesnt rely on the clamps as stops for the next section, the clamps stop about an inch or so apart.
The pole is quite expensive, but I suppose all carbon poles are.
The good points about the pole is that the sections are painted red to show where the maximum each pole should be extended, which is something sadly missing on excells as the the tapes fail and you just have to guess where the ends are.
I found the sections quite easy to remove, just a slight twisting movement managed to remove them even though i was told an allen key was required.
So far I would give this pole 8+ 1/2 out of 10, I would give it 10 if the clamps were less noticeable, not visually but if they required less thinking about.
My wife gave it 9 out of 10.
I hope this gives an honest opinion, dont just rely on what i say though, others might give different opinions.
Do I regret buying this pole ? No
Do I like the price tag ? No
Can I afford it ? Yes, so why not.
Is the pole good ? Yes
Does it perform miracles ? No
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Good idea, when I get it I will add to this post, Luke
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Collected mine today with the new brush...
Just had washed my windows with it - and for me ( as I've never used a carbon fiber pole before) it was pure pleasure.
Very light, super stiff, and brush cleaned great .
I could instantly tell that I was using a LOT less effort in cleaning, and the pole felt right when holding it, and working with me - as opposed to fighting with the weight, and flex of the glass poles.
I like the clamps - they have a good quality, long lasting feel about them.
The whole package with gooseneck, and brush looks and feels very professional- with a nice set of decals on the pole, and brush.
Looking forward to tomorrow's cleans !
Well done Alex. :)
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hi is anyone else having problems posting pics, keeps saying internal error cleanitup port 80 trying to post a pic of the claps, managed it lol
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Please take note of the topic title....
All other replies will be removed if they do not stay on topic, if you wish to ask Alex about your order then contact him directly.
This thread is for you users who already HAVE the pole to review it.
Ian
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Ian, why did you remove Alex's pictures?!!!!!!! ??? :-X
Of course he's not a customer, but c'mon.
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Just returned from a mornings cleaning with the new brush and pole.
Without doubt ( compared to what I have been previously using) I'm quicker, less tired - and interestingly have used a lot less water !!
At first the brush has taken some getting used to, as I'm used to using mainly a Cleantec brush that is heavy, and has pretty stiff bristles.
The New Gardiner's brush is VERY light, and the bristles splay out with ease. No problem in this, just took some getting used too, altered my technique slightly - Bingo - quicker, more efficient cleaning and less water used.
Is the brush going to be durable? Probally won't last as long as some of the stiffer, heavier brushes - but this is a light brush, that cleans with ease, that I would expect to last for a reasonable amount of time - and yes it looks and works a lot better than the Bentley.
I think Alex has put a lot of thinking, and effort into these two products - and deserves due credit for them.
I wouldn't fancy designing them, let alone producing them -
So, in my opinion the brush and pole are well worth the money.
You use this kit every day, your income depends on your tools - buy the best !!!
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GQC
I imagine hes taken them off because the brush has been recalled. Apparently the bristles weren't the correct spec. I'm sure Alec will explain.
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Yes, they have been recalled.
I imagine the bristles may have been to soft - even so, I still thought it cleaned well for maintanance cleans.
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Jouk
I think you will get deleted as this isn't a slx review.
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ok i removed it, will post in another section
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Going to need some care on conservatory roof edges with those clamps me thinks.
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DJW
Thats a good observation, I gave one a clout today, luckily no damage
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Is there a screw that goes through the ring of the clamp and the carbon fibre? Can they be flipped for right handed/left handed users?
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Is there a screw that goes through the ring of the clamp and the carbon fibre? Can they be flipped for right handed/left handed users?
No, they can't be flipped. In use the clamp handle is on the bottom of the pole so you can easily either reach your left thumb to operate it (if you're right handed) or your right index finger if you're left handed.
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Is there a screw that goes through the ring of the clamp and the carbon fibre? Can they be flipped for right handed/left handed users?
No, they can't be flipped. In use the clamp handle is on the bottom of the pole so you can easily either reach your left thumb to operate it (if you're right handed) or your right index finger if you're left handed.
The bottom of the pole you say? :-[ :-[
I thought they were supposed to go on the top, hey, it worked for me perfectly, I'm used to the x-tel clamps LOL. ;D
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Because the pole is rigid it will be easier to control so the clamps shouldn't catch so much.
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If the brush is wrong how long will it be before you get the new batch,it shouldn`t take them long if they only have to use a different material ie bristle should it.
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I was told it might be a while because they may have to change supplier, but dont quote me.
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The clamps look like the ones on the saddle stem of my mountain bike. Are they alloy please?
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If the brush is wrong how long will it be before you get the new batch,it shouldn`t take them long if they only have to use a different material ie bristle should it.
Knowing my track record I am not going to say how long- If I say a figure you need to double it add 4 x it by the square root of something and then you still do not know. ;D
The clamps look like the ones on the saddle stem of my mountain bike. Are they alloy please?
That's exactly the sort of clamp they are and they are made of alloy, which is why they are so light compared to plastic clamps. I have 'crash-tested' them at 35mph (twice!) and they still perform perfectly.
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If the brush is wrong how long will it be before you get the new batch,it shouldn`t take them long if they only have to use a different material ie bristle should it.
Knowing my track record I am not going to say how long- If I say a figure you need to double it add 4 x it by the square root of something and then you still do not know. ;D
The clamps look like the ones on the saddle stem of my mountain bike. Are they alloy please?
That's exactly the sort of clamp they are and they are made of alloy, which is why they are so light compared to plastic clamps. I have 'crash-tested' them at 35mph (twice!) and they still perform perfectly.
Do you mean you drove over them,by the way Alex i would had 1 of those brushes even though they were wrong.
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Alex
How are they secured to the carbon? are they glued, screwed or something else &
do they become loose ie departed from the pole when undone?
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Alex
How are they secured to the carbon? are they glued, screwed or something else &
do they become loose ie departed from the pole when undone?
Bonded on so they stay well in place.
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Alex
How are they secured to the carbon? are they glued, screwed or something else &
do they become loose ie departed from the pole when undone?
Bonded on so they stay well in place.
Alex, if the clamps are supposed to be at the bottom, why are the decals then upside down? I'm confused. lol I find it easier with the clamps on the top but still.
So where is all the feedback, surely if I received it today, where are the rest of the people? Are you not happy with it? ;D
I just can't believe how well it works at 17' it's like it's a broomstick, seriously. Bam, up down, side to side. No energy wasted whatsoever!
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Alex
How are they secured to the carbon? are they glued, screwed or something else &
do they become loose ie departed from the pole when undone?
Bonded on so they stay well in place.
Alex, if the clamps are supposed to be at the bottom, why are the decals then upside down? I'm confused. lol I find it easier with the clamps on the top but still.
So where is all the feedback, surely if I received it today, where are the rest of the people? Are you not happy with it? ;D
The clamps are at the top of the pole sections of course ;D, the handle starts on the underside of each section though, perhaps I didn't explain myself well enough. :)
Believe it or not a lot of our clients have never heard of this forum! amazing really. About 50% of the pole reservation have come from non-internet clients.
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Alex
How are they secured to the carbon? are they glued, screwed or something else &
do they become loose ie departed from the pole when undone?
Bonded on so they stay well in place.
Alex, if the clamps are supposed to be at the bottom, why are the decals then upside down? I'm confused. lol I find it easier with the clamps on the top but still.
So where is all the feedback, surely if I received it today, where are the rest of the people? Are you not happy with it? ;D
The clamps are at the top of the pole sections of course ;D, the handle starts on the underside of each section though, perhaps I didn't explain myself well enough. :)
Believe it or not a lot of our clients have never heard of this forum! amazing really. About 50% of the pole reservation have come from non-internet clients.
Aah, I get it now hehe.
That is weird tho, that so many reservations came from non internet clients. You guys must have your contacts. :)
I totally forgot to congratulate you Alex, for bringing the best 25' pole to the market. It's absolutely fantastic. Now three extra sections to put it up to 45' and that will make the best telescopic pole (just kidding).
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One thing I have noticed is the clamp bolts keep coming loose.
I used the loc-tite tonight to see if that helps.
Alex
Are there a plan to get updated nuts,ie the ones with the fibre or rubber which acts as a locking nut. I think that would be a major improvement.
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One thing I have noticed is the clamp bolts keep coming loose.
I used the loc-tite tonight to see if that helps.
Alex
Are there a plan to get updated nuts,ie the ones with the fibre or rubber which acts as a locking nut. I think that would be a major improvement.
We did look at this option, but very difficult to engineer in the bolt bar. We found that the Loctite solution works very well. Shame you have needed to re-apply so soon.
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Had mine today but it was broken in transit!
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Youve got the right name then poles apart lol
Chris
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I recieved the pole today and i must say i am very impressed with the pole i can see what the problem is with this brush whch will be sent back tomorrow morning.
I took the 12" off of my ionics pole and they are virtually identical but the sl one is mickey mouse in comparison.
Will post my thoughts tomo eve.
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Oh dear. Day two - so far dodgy clamps, a teeny bit fragile and comes complete with a knackered brush. Cant wait till the end of the week!
Feel sorry for Alex, this pole has been hyped up far too much before it's even been used.
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Oh dear. Day two - so far dodgy clamps, a teeny bit fragile and comes complete with a knackered brush. Cant wait till the end of the week!
Feel sorry for Alex, this pole has been hyped up far too much before it's even been used.
Foxman, it's a great pole, I don't have problems with the clamps. And it's not fragile whatsoever. Brush isn't knackered, it's the factory's fault of supplying the wrong bristles.
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Having a bit of fun thats all. ;D
It must be a bit fragile for it to break in transit. I wasn't referring to you talking about the clamps that was someone else, but now you come to mention it......
I'm just summarising some of the reviews, isn't this what this thread is supposed to be about (which you started)? Or do all reviews have to be rose tinted and unrealistic for them to be included?
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Having a bit of fun thats all. ;D
It must be a bit fragile for it to break in transit. I wasn't referring to you talking about the clamps that was someone else, but now you come to mention it......
I'm just summarising some of the reviews, isn't this what this thread is supposed to be about (which you started)? Or do all reviews have to be rose tinted and unrealistic for them to be included?
errr... excuse me. I do not consider my review ' rose tinted ' at all. >:(
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Having a bit of fun thats all.
It must be a bit fragile for it to break in transit. I wasn't referring to you talking about the clamps that was someone else, but now you come to mention it......
I'm just summarising some of the reviews, isn't this what this thread is supposed to be about (which you started)? Or do all reviews have to be rose tinted and unrealistic for them to be included?
Not at all, but you don't have to beat down a pole simply because you haven't even used it, buy one, share your opinion, but for now, don't diss it until you've used it. As for the breaking, you'd be surprised what can be broken in transit. Talk to UPS about that. ;)
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errr... excuse me. I do not consider my review ' rose tinted ' at all. >:(
You're excused. I didn't consider your review rose tinted either. So I'm going to do this as well >:(
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]Careful please, debate is good, but not if it gets acrimonious.
In transit goods can be appallingly mistreated, and an ultra lightweight pole is always going to have this kind of problem. Were it possible to make something this light and rigid out of something such as Aluminium then it would get dented and bent in transit.
I've the SL-2 so I'm well aware of the difference between using a lightweight pole and a heavyweight pole, once you have adapted to the lightness and rigidity there is no way you will want to go back to a heavy pole.
Ian
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As to the fragility of the SL-X, it is a very strong pole and can easily be stood on all sections. I am very eager to see the damage to the pole when the couriers re-deliver it to us. Apparently the bottom section has been crushed. In my opinion, having used these poles for a year, something as heavy as a van must have driven over the tube (yes this has happened before with courier firms).
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Ok, just got my SL-X. It is by far the nicest pole I have ever held in my life ( even nicer than the SL2!!! ) Having held all the other poles on the market of this height this feels far superior. Short sections, thin, extremely stiff and light.....its truely amazing. I will carry on this review as I go but I can see myself really enjoying using it. Its quite dull here today so taking good pictures will be difficult. But I will use my Vikan brush on it today and try and take some pictures of it at work!!!
The pole also looks brilliant, the patternation on the carbon is lovely and overall the pole looks nicer than anything Ive seen before.
With the pole I received instructions on cleaning and maintaining including some loctite!!!
Oh and regards the clamps having a learning curve........WHAT. They seem easy to use. Obviously it will take a while to see how it wears and alike but I can see it being a brilliant new piece of kit, Luke
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And as regards to the pole being fragile, well that simply is not the case. That pole must have been badly mistreated in transit. As Alex said, something heavy running it over as mine was packed extremely well in a tough tube.
My friend received an Omnitrolley the other week and it had been badly damaged in transit, Luke
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errr... excuse me. I do not consider my review ' rose tinted ' at all. >:(
You're excused. I didn't consider your review rose tinted either. So I'm going to do this as well >:(
;D
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GQC have you ever used the cf 24ft facelift if its as good as that then it must be some pole it would be good to hear from people who have used both poles.
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Darren, I have never used the Facelift for work but I have held it extended at Blackpool show and held it again at Windex. Its a brilliant pole but not as light, rigid and compact as this. Luke
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It sounds some pole Luke i just hope its as robust as the Facelift clamps ect time will tell.Darren
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Having a bit of fun thats all. ;D
It must be a bit fragile for it to break in transit. I wasn't referring to you talking about the clamps that was someone else, but now you come to mention it......
I'm just summarising some of the reviews, isn't this what this thread is supposed to be about (which you started)? Or do all reviews have to be rose tinted and unrealistic for them to be included?
I suspect the "broken in transit" may say more about the courier than the pole. I used to work part-time for City Link. I would be OK sending a house brick via them but would have reservations about sending anything more fragile.
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Received mine this afternoon. Weight doesn't compare to the sl2 but thats because of the clamps. Clamps do seem abit chunky but if its going to be a regular everyday pole then they need to be robust. Feels great and is lighter than a 18' excel.
Using tomorrow for first time and will give a proper review.
TDW
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GQC have you ever used the cf 24ft facelift if its as good as that then it must be some pole it would be good to hear from people who have used both poles.
I may be able to do just this sometime soon! ;)
Tony
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Here are some pictures, videos to follow later but my computer is playing up!!!
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more
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more
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more
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more
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more, thats my dad...not me!
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more
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hi rupert
what hight is that pole?
Regards
Bosh
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25ft, 30ft reach, Luke
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reach, reach, reach, !!!!!!!!!!
Whats all this reach.
The pole is 25 ft end of.
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I stated both, 25ft being its actual length and 30ft is the height that is acheivable if you hold the pole higher from the ground, end of, Luke
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Yeah but what`s the end of it like lol. ;D ;D ;D ;D ;D ;D ;D ;D Tangerine man.
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Hi NWH!!! You enjoying the SL-X? Luke
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Yes i am Luke i`m waiting for a few more posts before i add my 2 penneth,i should have wiped it down first because i have a few carbon splinters.
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i should have wiped it down first because i have a few carbon splinters.
What happened? Luke
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Very impressive, but do they do this model in 50 or 60 foot?
Regards
Bosh
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Reach was invented by manufacturers so they could exagerate the lengths of there pole, dont encourage them.
Do we really need to be told how high a pole can reach, credit us with some intelligence , please !!
By the way ,I can reach 33 ft with my pole.
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Very impressive, but do they do this model in 50 or 60 foot?
the solution for that height is this poles big brother, the SL2 ( Super-lite 2 ) from Gardiners. Its a modular pure carbon pole. Its strong, light, stiff and relatively cheap:
www.gardinerpolesystems.com
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i should have wiped it down first because i have a few carbon splinters.
What happened? Luke
I think it was just a few bits that happened to be still on the pole after production or something,after using it i had what felt like pins and needles in my hand and after looking and rubbing i could tell it`s the odd splinter,i used to get it every now and again with fiberglass.
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By the way ,I can reach 33 ft with my pole.
Im 6ft 3 and with my boots 6ft 4 so holding the pole above my head I should have a really good "reach", Luke
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Superb photos SL-2 kenobi, great angles etc. wish my close-up shots came out like that. ;)
Tony
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I use a Canon Powershot s3-is, it has a 0cm macro which mean it can focus on its own lense!!!!! its the only camera of its kind that can do that, it also has image stabilisation and a 12x optical zoom. To be honest the pictures werent very well thought out! Luke
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I use a Canon Powershot s3-is, it has a 0cm macro which mean it can focus on its own lense!!!!! its the only camera of its kind that can do that, it also has image stabilisation and a 12x optical zoom. To be honest the pictures werent very well thought out! Luke
Is that an expensive camera luke?
Tony
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Luke, do you have to treat the pole (no not take it to the seaside) but spray it to prevent wear? Might get mine tomorrow if i'm lucky. Got my saw ready to cut a special hallowed place in my bulkhead for it to snuggle in. :)
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They are some very nice shots, the depth of Field is excellent. They are coming up around the £200 mark is about right Luke?
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Is that an expensive camera luke?
Actually no it isnt anymore, you can pick one up for around £250-£300. It is extremely highly regarded by Professionals as "the" digital semi professional. Although it is now 2-3 years old it is still yet to be overtook by even Canon themselves or any other manufacturer out there.
It is between a standard digital and a professional ( Canon 400 etc ). Canon have replaced it with the is-5 but there is very little difference in picture quality, but the is-5 does have a bigger screen.....better keep to topic now....mods wont like this.
But actually I can recommend this camera for WFP use as I often use it to photograph high up windows ( to see how dirty or clean they are!! ) as its perfect ( image stabilisation and 12x zoom ) for that, Luke
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They are some very nice shots, the depth of Field is excellent. They are coming up around the £200 mark is about right Luke?
Yes probably by now....I couldnt recommend it more. I love photography and if there was something better out there I would have it by now, but at the moment this is about as good as it gets for a semi professional.
The pictures could have been alot better, I wasnt really thinking about them though as I was in the middle of a big builders clean, Luke
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If anyone is interested I will give a pole handling review also.
Next week.
For left handed geniuses like me
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Luke, do you have to treat the pole (no not take it to the seaside) but spray it to prevent wear? Might get mine tomorrow if i'm lucky. Got my saw ready to cut a special hallowed place in my bulkhead for it to snuggle in.
I think it will fit into any van even with a bulkhead, it very compact, just a bit longer than a 17ft xtel closed with the same diameter bottom section. I dont like to treat my poles....it makes them soft, I want them hard and toughened up for a hard days work!!! Luke
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heres a video of the SL-X:
s295.photobucket.com:80/albums/mm140/rupertthehair/?action=view¤t=MVI_3042.flv (http://s295.photobucket.com:80/albums/mm140/rupertthehair/?action=view¤t=MVI_3042.flv)
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Are you sure?
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IAre you sure?
Am I sure it will fit in your van? what van do you have? Luke
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The link highlights then nothing - for me anyway. ???
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when it highlights click it. Is anybody else having trouble opening this link:
s295.photobucket.com:80/albums/mm140/rupertthehair/?action=view¤t=MVI_3042.flv (http://s295.photobucket.com:80/albums/mm140/rupertthehair/?action=view¤t=MVI_3042.flv)
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Heres another video of the SL-X fully extended against a window:
s295.photobucket.com:80/albums/mm140/rupertthehair/?action=view¤t=MVI_3039.flv (http://s295.photobucket.com:80/albums/mm140/rupertthehair/?action=view¤t=MVI_3039.flv)
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Vids working ok now. ;)
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Great!! Luke
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Reach was invented by manufacturers so they could exagerate the lengths of there pole, dont encourage them.
Do we really need to be told how high a pole can reach, credit us with some intelligence , please !!
By the way ,I can reach 33 ft with my pole.
So you've got a 30ft pole then ;D
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Reach was invented by manufacturers so they could exagerate the lengths of there pole, dont encourage them.
Do we really need to be told how high a pole can reach, credit us with some intelligence , please !!
By the way ,I can reach 33 ft with my pole.
The way things are going, some manufacturers (not Alex BTW) will start quoting pole lengths as the length of the pole plus the reach plus how far you can squirt the water (all this while standing 20 ft up a ladder).
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If anyone is interested I will give a pole handling review also.
Next week.
For left handed geniuses like me
I will bew interested to read that being a leftie myself.
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Very impressive, but do they do this model in 50 or 60 foot?
the solution for that height is this poles big brother, the SL2 ( Super-lite 2 ) from Gardiners. Its a modular pure carbon pole. Its strong, light, stiff and relatively cheap:
www.gardinerpolesystems.com
If an SL2 is so good, why do you need an SLX ???????? Is it because it's telescopic ????????? More sense to buy an SL2 and pester the supplier to manufacture a telescopic end section IMO or am I wrong ????/
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Well today i had fun with the new slx.
Im still up and usually im tucked up in bed absolutely shattered after a days graft!
Well my upper body feels good after a whole day with this new pole.
It reached over all of my extensions in a breeze.
Really rigid.
Nice to look at.
Very light.
Clamps keep undoing, constantly getting the alan key out which gets a bit annoying, oh and the top of the pole and the new goose neck keep getting loose which i have put some ptfe tape around tonight and tightened as physically hard as i could so we will see what tomorrow will bring.
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Well today i had fun with the new slx.
Im still up and usually im tucked up in bed absolutely shattered after a days graft!
Well my upper body feels good after a whole day with this new pole.
It reached over all of my extensions in a breeze.
Really rigid.
Nice to look at.
Very light.
Clamps keep undoing, constantly getting the alan key out which gets a bit annoying, oh and the top of the pole and the new goose neck keep getting loose which i have put some ptfe tape around tonight and tightened as physically hard as i could so we will see what tomorrow will bring.
Why do the clamps keep undoing ???? Glue the goosneck on it's thread to stop it turning or fit a split pin, push it through and splay it.
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FAO: Alex Gardiner or Kirsty
Will you sell the SLX pole to an individual who doesn't want a brush, gooseneck or pole hose fitted because they would fit an alternative gooseneck on (to reach over deep sills without damaging the carbon pole) and fit their own preferred choice of brush and pole hose?
If the answer is yes to above questions, then how much would it cost as it isn't mentioned as an alternative on your sister's website.
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Credit where due, this looks not bad I have to say, not bad at all!
(Better than those ridiculous fishing poles LOL, hope we've seen the last of those)
BUT I hate those clamps. They look awkward to use. Why not use the plastic ones like on other poles.
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Well today i had fun with the new slx.
Im still up and usually im tucked up in bed absolutely shattered after a days graft!
Well my upper body feels good after a whole day with this new pole.
It reached over all of my extensions in a breeze.
Really rigid.
Nice to look at.
Very light.
Clamps keep undoing, constantly getting the alan key out which gets a bit annoying, oh and the top of the pole and the new goose neck keep getting loose which i have put some ptfe tape around tonight and tightened as physically hard as i could so we will see what tomorrow will bring.
I'm glad that you have enjoyed using the pole today. I'm sorry that you have had a few teething problems. Here is how to sort those teething problems:
Loosening clamps. It seems from some comments that the there was not enough thread coating applied in the factory during production to one or two of the poles, thus allowing the bolts on the clamps to come undone slightly during use (very annoying).
Here is how to cure it. Extend all sections about 3 inches and close the clamps. Using the Allen key from your service pack tighten the clamps until they firmly grip the section. Now using the thread-lock (Loctite) from your service pack following the application instructions in your service pack and apply to the slightly exposed end of the clamps bolt. This thread-lock is a penetrating kind so it will easily go into the thread of the clamp. Wipe of any excess with a cloth and allow to dry. This should completely cure the problem.
I will be discussing this application fault with the factory, unfortunately it is very hard for us to see whether it has been adequately applied during our pre-send out check as the threads do not look much different when it has been properly coated.
Gooseneck. Generally speaking the aluminium goosenecks should stay done up as long as they are screwed on very tightly. If PTFE tape cures the problem great, but I would have recommended a single wrap of insulating tape around the thread. Or as Wayne say a little dab of glue would hold the thread but still allow it to be removed when needed.
I hope that this information is of use to yourself and perhaps any one else reading. :)
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FAO: Alex Gardiner or Kirsty
Will you sell the SLX pole to an individual who doesn't want a brush, gooseneck or pole hose fitted because they would fit an alternative gooseneck on (to reach over deep sills without damaging the carbon pole) and fit their own preferred choice of brush and pole hose?
If the answer is yes to above questions, then how much would it cost as it isn't mentioned as an alternative on your sister's website.
We do sell the pole just as a basic pole with hose and connector, in fact many of our clients have bought it from us in this specification. I have always felt it important that you can buy just a pole and specify it it the way you want. We were the first firm to start selling poles this way as previously all major suppliers (I know foxman doesn't count us as a major supplier though!!) would only sell you complete pole assemblies or a single spare section.
The price on the website is the price for the basic pole package (hose, connector and plastic adjustable gooseneck). I'm sure that we could knock a few pounds off for the cost of the hose and connector. You would need some kind of 'hose0through' gooseneck though as the pole has been designed with end exiting hose facility. If you email me ( alex@agardiner.co.uk )your telephone number I'm sure we could work out something.
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Strange one this.
Still dont know if i like it, but we keep fighting over it at work, so that means my inner being likes it.
I still dont know if it was £400 well spent yet., well in the scale of things £400 isnt a lot of money is it ?.
I have put loctite on the threads and the clamps stayed ok, so that is an improvement.
Dave
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Credit where due, this looks not bad I have to say, not bad at all!
(Better than those ridiculous fishing poles LOL, hope we've seen the last of those)
BUT I hate those clamps. They look awkward to use. Why not use the plastic ones like on other poles.
Positive words from TennetClean :) I have just had to check my temperature, no, it is still normal I'm not feverish!
The clamps do look awkward I will admit to that, but after about an hours use they are completely natural to use. In fact for some local window cleaners, that have had a look and try of the various prototypes over the last year, these clamps have sold the poles to them. One wanted to know if we could fit them to all of his poles as he reckoned they were easier to use.
The reason that we have stuck with them is down to a couple of factors:
They are much lighter than plastic clamps, about 30% lighter than the X-Tel clamps and about 50% lighter than the Universal clamps.
They are more compact on the pole allowing for efficient pole manufacture.
They are much stronger and are able to exert a greater locking force. (mine has survived a 35 mph 'flight' off of the roof of the vehicle and subsequent travel along the tarmac, all this did was take a small chunk out of the clamps, which was purely cosmetic)
You are always welcome to 'pop' down to our place and have a try first hand if you would like.
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Why not locktite the gooseneck thread - easy! Which courier service are you using Alex? Will they leave a package if i was to pin my signiature with instructions to my front door or leave with a neighbour?
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Strange one this.
Still dont know if i like it, but we keep fighting over it at work, so that means my inner being likes it.
I still dont know if it was £400 well spent yet., well in the scale of things £400 isnt a lot of money is it ?.
I have put loctite on the threads and the clamps stayed ok, so that is an improvement.
Dave
Good point Dave. The inner being is what I use to assess a product. I have found this with our brush (!) development. I found that I would always reach for the pole with our prototype brush on it even if the pole was twice the size of what I needed. This made me realise that I was happy with what we had come up with.
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Why not locktite the gooseneck thread - easy! Which courier service are you using Alex? Will they leave a package if i was to pin my signiature with instructions to my front door or leave with a neighbour?
If we're given instructions regarding delivery, we can put them on the form beforehand and ANC (Fedex) will always follow them. I can email you your tracking number and the website to track them on. It should be with you today.
They often will leave with a neighbour even if we haven't instructed them so if you put a note on your door saying - ANC, please leave package no:......................... with Mrs SoandSo at number SuchandSuch, they should do this for you.
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Thanks i'll give it a try, i think the all important bit is that they get a signiature.
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You have mail.
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Why not locktite the gooseneck thread - easy! Which courier service are you using Alex? Will they leave a package if i was to pin my signiature with instructions to my front door or leave with a neighbour?
If we're given instructions regarding delivery, we can put them on the form beforehand and ANC (Fedex) will always follow them. I can email you your tracking number and the website to track them on. It should be with you today.
They often will leave with a neighbour even if we haven't instructed them so if you put a note on your door saying - ANC, please leave package no:......................... with Mrs SoandSo at number SuchandSuch, they should do this for you.
So you use ANC (Fedex)? I thought you mentioned City Link previously hence my remarks about them in an earlier post.
I do have problems with deliveries generally as I live in a flat with timelocked entry door, live on my own, and my trusted friends are usuaslly out at work themselves. This means that I am not even able to receive a "failed delivery" card with which to retrieve goods from a company's depot.
When I worked at City Link, it was possible to have things held at the depot to await customer collection. Presumably the other paperwork was sent by ordinary mail to the customer's property. This could then be used (with valid ID) to collect from the depot. Does this facility exist with ANC ?
If you lived where I lived, you would understand why I want as little as possible to do with my neighbours. If it was left with some of them, it would probably end up on ebay (assuming they had nicked a computer from somewhere).
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Why not locktite the gooseneck thread - easy! Which courier service are you using Alex? Will they leave a package if i was to pin my signiature with instructions to my front door or leave with a neighbour?
If we're given instructions regarding delivery, we can put them on the form beforehand and ANC (Fedex) will always follow them. I can email you your tracking number and the website to track them on. It should be with you today.
They often will leave with a neighbour even if we haven't instructed them so if you put a note on your door saying - ANC, please leave package no:......................... with Mrs SoandSo at number SuchandSuch, they should do this for you.
So you use ANC (Fedex)? I thought you mentioned City Link previously hence my remarks about them in an earlier post.
I do have problems with deliveries generally as I live in a flat with timelocked entry door, live on my own, and my trusted friends are usuaslly out at work themselves. This means that I am not even able to receive a "failed delivery" card with which to retrieve goods from a company's depot.
When I worked at City Link, it was possible to have things held at the depot to await customer collection. Presumably the other paperwork was sent by ordinary mail to the customer's property. This could then be used (with valid ID) to collect from the depot. Does this facility exist with ANC ?
If you lived where I lived, you would understand why I want as little as possible to do with my neighbours. If it was left with some of them, it would probably end up on ebay (assuming they had nicked a computer from somewhere).
This facility does exist with ANC. We can instruct them to hold at the depot and ring you when it is ready for collection. If you order anything in future and would like this option please ask.
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Excellent delivery time, Gardiners rang me yesterday about 3 pm. to say pole was being dispatched then - it arrived here at 7.30 am. today.
Unfortunately despite it being very well packed it is true what they say about courier handling!
It's no big deal to fix, but it's the principle. It's not easy to break that bit, you have to throw it around pretty hard!
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wow PJ, that takes A LOT of force to break that. Unbelievable. I'm glad mine came in one piece.
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wow PJ, that takes A LOT of force to break that. Unbelievable. I'm glad mine came in one piece.
Icant honestly believe these delivery firms get away with this as some people send some very important and fragile items using there service, and you cant guarentee it will finish its journey in one peice(absolute disgrace).
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I mean seriously, I'd have to try my very best to break that, it's not that flimsy. :-[ :-\
Yea imagine shipping your precious Ming Vase. ;D
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We have just received back the previously mentioned damaged pole and it has obviously got crushed in a hydraulic tail lift at some point, going on the marks on the pole tube.
Here is a picture:
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I really feel for you guys at Gardiners how much more could go wrong, by the way the brush you sent me is on its way back ;D sent kirsty mail this morning.
Chris
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Yikes. I'm sure that has been a tail lift, or run over or something along the lines.
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I received this pole this morning and think its very very good indeed! In comparison it to an ionics carbon fibre - It is much lighter and thinner with better clamps, To a facelift - It is lighter, cheaper, better clamps and most importantly (for me) it is shorter for easier use at ground level, To a glass fibre Xtel - Its easier to use, ie not as bendy (once you are used to the lack of whippyness it is much better to have a stiffer pole imo), better clamps longer lasting etc no comparison really! imo for a residential WCer there is no better more versatile pole on the market. Although it seems expensive I have spent twice this amount on poles over the last few years so if it lasts longer than this, and I envisage it will, it will be money very well invested.
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I received this pole this morning and think its very very good indeed! In comparison it to an ionics carbon fibre - It is much lighter and thinner with better clamps, To a facelift - It is lighter, cheaper, better clamps and most importantly (for me) it is shorter for easier use at ground level, To a glass fibre Xtel - Its easier to use, ie not as bendy (once you are used to the lack of whippyness it is much better to have a stiffer pole imo), better clamps longer lasting etc no comparison really! imo for a residential WCer there is no better more versatile pole on the market. Although it seems expensive I have spent twice this amount on poles over the last few years so if it lasts longer than this, and I envisage it will, it will be money very well invested.
I have been using my SL-X for the last 2 days, and so far i agree with all of the above. The clamps are really good, they are solid and light, but they did take a few cleans to get used to. Well worth the wait!
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is that you dave from stabbo
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My two penneth
When i first got my facelift i found the clamps quite awkward, just because they were different to those i was used to. I also (to start with) kept pulling sections completely off (as they don't stop on their own)
BUT
These are now the two aspects of the pole i couldn't do without!
Don't be too quick to jump to conclusions, new things/methods can take a while to get the hang of & when you do, this is when the pole comes into it's own. personaly, i would have to use one for at least 2 weeks or so before making my mind up.
Tony
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Why not locktite the gooseneck thread - easy! Which courier service are you using Alex? Will they leave a package if i was to pin my signiature with instructions to my front door or leave with a neighbour?
If we're given instructions regarding delivery, we can put them on the form beforehand and ANC (Fedex) will always follow them. I can email you your tracking number and the website to track them on. It should be with you today.
They often will leave with a neighbour even if we haven't instructed them so if you put a note on your door saying - ANC, please leave package no:......................... with Mrs SoandSo at number SuchandSuch, they should do this for you.
So you use ANC (Fedex)? I thought you mentioned City Link previously hence my remarks about them in an earlier post.
I do have problems with deliveries generally as I live in a flat with timelocked entry door, live on my own, and my trusted friends are usuaslly out at work themselves. This means that I am not even able to receive a "failed delivery" card with which to retrieve goods from a company's depot.
When I worked at City Link, it was possible to have things held at the depot to await customer collection. Presumably the other paperwork was sent by ordinary mail to the customer's property. This could then be used (with valid ID) to collect from the depot. Does this facility exist with ANC ?
If you lived where I lived, you would understand why I want as little as possible to do with my neighbours. If it was left with some of them, it would probably end up on ebay (assuming they had nicked a computer from somewhere).
This facility does exist with ANC. We can instruct them to hold at the depot and ring you when it is ready for collection. If you order anything in future and would like this option please ask.
That sounds just great Alex. I will be ordering a few smaller items in the next couple of weeks so I will certainly take this option.
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Good point Tony. I got my SLX today, the top of the carboard tube was missing with the pole hanging out - great start. Unpacked it and was amazed how light it felt. Stuck a superlight brush on the end (bentley) plugged the hose in and off went the water, couldn't turn it off (forgot to ask for the tap doh!). Fitted a tap and started again. Opened the clamps and thought they were overtightened so i backed them all off (first mistake) but found i couldn't clamp the pole sections tight enough so had to do them up again. Straight away i had a dislike of the clamps - stiff, awkward and cumbersome, the section ends are split to allow for the tubes to flex and lock like a bicycle seat tube, looks like a possibe weak spot, but the prototypes are still going strong, so it must be fine.
Used the pole for about four hours and can't understand why it feels heavy to me and have realised how spoilt i have been with a Superlight 2. and fishing poles. The SLX is so rigid that a Bentley brush is next to useless with it, there is so much more power to this pole that the brush just splays all the time to it's full extent. If your used to a whippy pole then the SLX takes some getting used to - there's no bounce, no whip at all it feels quite strange to start with and takes some getting used to. By the end of the day i am warming to the clamps, the pole is superb but not in the S2 bracket for lightness obviously, handles three storey with ease and so is the perfect length for an all round pole. Could it be improved? doubt it, titanium clamps maybe, foam grips on the base section? Oh, the extension would be good.
Overall Alex has the two perfect poles with this and the S2 at reasonable prices (carbon fibre remember). This pole is one that needs time to adapt to, but is in no way a bad pole, just very different and in a couple of weeks will be my favourite i'm sure.
Just got to get those brushes sorted now Alex.
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Good point Tony. I got my SLX today, the top of the carboard tube was missing with the pole hanging out - great start. Unpacked it and was amazed how light it felt. Stuck a superlight brush on the end (bentley) plugged the hose in and off went the water, couldn't turn it off (forgot to ask for the tap doh!). Fitted a tap and started again. Opened the clamps and thought they were overtightened so i backed them all off (first mistake) but found i couldn't clamp the pole sections tight enough so had to do them up again. Straight away i had a dislike of the clamps - stiff, awkward and cumbersome.
Used the pole for about four hours and can't understand why it feels heavy to me and have realised how spoilt i have been with a Superlight 2. The SLX is so rigid that a Bentley brush is next to useless with it, there is so much more power to this pole that the brush just splays all the time to it's full extent. If your used to a whippy pole then the SLX takes some getting used to - there's no bounce, no whip at all it feels quite strange to start with and takes some getting used to. By the end of the day i am warming to the clamps, the pole is superb but not in the S2 bracket for lightness obviously, handles three storey with ease and so is the perfect length for an all round pole. Could it be improved? doubt it, titanium clamps maybe, foam grips on the base section? Oh, the extension would be good.
Overall Alex has the two perfect poles with this and the S2 at reasonable prices (carbon fibre remember). This pole is one that needs time to adapt to, but is in no way a bad pole, just very different and in a couple of weeks will be my favourite i'm sure.
Spoiled by the S2 for weight maybe but, in two weeks just see how much quicker over a day you will be with the sl-x. ;)
Tony
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Tony, you'll have to lay your hands on one to compare it with your whatsit thingammyjig pole. ;)
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Tony, you'll have to lay your hands on one to compare it with your whatsit thingammyjig pole. ;)
Extender cheese pole? ;D
Tony
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No the carbon pole that was yesterdays benchmark pole. Ohh whats it called.........?
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No the carbon pole that was yesterdays benchmark pole. Ohh whats it called.........?
OOOOHhhhhhh, that piece of junk ;D
Tony
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Well another days cleaning with the SL-X.
I only have praise for this product, for 3 main reasons.
1/ I'm returning home with a lot more water than before the SL-X arrived. I do have theory for this being that I'm not working against the flex of the fibreglass poles, and therefore all my energy is directed to the brush rather than wasted in flex, thus I can clean a lot quicker.
2/ I'm really enjoy the precision you can have with the stiffness of a carbon fibre pole - SO SO SO much more control over where you want the brush to go.
3/ I've returned home sooner than normal, and no aching shoulders
Personally, I really can't fault the pole.
The clamps work fine. Yeh, mine have worked loose - but a dab of Locktight, and there fine. Same with the gooseneck ( two minute job)
Personally I consider £400 is well spent for my business -
Looking forward to getting the brush when it returns with its proper bristles. :)
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If you get tired and sore shoulders,with a 20 ft pole then you should get out to the gym young lad. :-X
Good job you didnt get the metropole then ;D
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I'm sure that once everyone has their poles, they want to share their opinions, pictures, and pole comparisons. Rather then everyone making a single thread, we could post here, and keep it all together.
Gardiner Pole Systems SL-X
www.gardinerpolesystems.co.uk/acatalog/Gardiner_Pole_Systems_SL-X.html
Received new package (Damaged but pole okay). every thing i was expecting about it fulfilled. light, strong well made. Not had problem with clamps but needed to watch guttering edges over the conservatory roofs as clamps seemed bulkier than my old xtel pole. The speed of the sections closing from vertical when undoing clamp took me by surprise! thought it was going to chop me finger off! now adapted the closing technique.
I sent the brush back as instructed and made do with an old vikan.
The extension will be a handy bit of kit too when its available. Well pleased so far. 8) Syd
Dave, I hope you don't mind, I just added your experience with it.
Got on good with the pole today, I dont entirely know what to make of it yet as it not like any other pole I have used at this height.
I am used to using clapped out floppy excell poles, this pole is very stiff so I have to change my technique slightly to get used to the handling characteristics.
Held out 90 Degrees there is virtually no bend at all. The pole feels a similar weight to a 20 ft excell even though the sl-x is 25 ft
The pole feels well engineered.
The only draw back for me, Which is only a slight draw back is the clamps, even though they are well engineered, they feel a bit cumbersome and i knocked my hands on them occassionally, I suppose they just need getting used to as they operate vertical as opposed to horizontal on the excell, and are completely different to anything i have used before.
They also require more force to opporate than we are used to.
My wife used the pole most of the day and overall she was impressed, the thought of no fibre glass splinters impressed her most
One good thing is that the pole doesnt rely on the clamps as stops for the next section, the clamps stop about an inch or so apart.
The pole is quite expensive, but I suppose all carbon poles are.
The good points about the pole is that the sections are painted red to show where the maximum each pole should be extended, which is something sadly missing on excells as the the tapes fail and you just have to guess where the ends are.
I found the sections quite easy to remove, just a slight twisting movement managed to remove them even though i was told an allen key was required.
So far I would give this pole 8+ 1/2 out of 10, I would give it 10 if the clamps were less noticeable, not visually but if they required less thinking about.
My wife gave it 9 out of 10.
I hope this gives an honest opinion, dont just rely on what i say though, others might give different opinions.
Do I regret buying this pole ? No
Do I like the price tag ? No
Can I afford it ? Yes, so why not.
Is the pole good ? Yes
Does it perform miracles ? No
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Alex which email address are you using please, I'd lke to make a comment about a recent order of mine
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If you get tired and sore shoulders,with a 20 ft pole then you should get out to the gym young lad. :-X
Good job you didnt get the metropole then ;D
That's half my problem. I work all day using my shoulders , then surf using shoulders, and climb which requires a lot of shoulder strength.
Don't need to build the buggers up any more, but welcome any rest they get. ;D
Even so - I'm glad I didn't get the Metropole too :P
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Alex which email address are you using please, I'd lke to make a comment about a recent order of mine
Hi Chris
Alex's personal email is alex@agardiner.co.uk. He's out tonight but I'm sure he'll give you an answer when he gets back.
Mrs A
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He's not allowed out! I've just emailed him with a question, i'm afraid your going to have to get on his laptop pretty sharpish Mrs A.
I'll wait ;)
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Alex which email address are you using please, I'd lke to make a comment about a recent order of mine
Hi Chris
Alex's personal email is alex@agardiner.co.uk. He's out tonight but I'm sure he'll give you an answer when he gets back.
Mrs A
Thank you Mrs A
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Hi
Mrs A
Dave
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Hi
Mrs A
Dave
Hi Dave & Debbie :)
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Just got in half an hour ago.
After a days work with the sl-x I can confirm that I am officially an Alex worshipper :)
great pole Alex. I thought the clamps might catch on cons roofs etc but because it is so light and rigid you have more control. You dont need to lean it on guttering etc.
Clamps were loosening but will try the loctite on Monday.
Now all I have in the van is the sl-2 and sl-x. After 3 years I think i've finally hit on the perfect combo.
Cheers
Tim
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Quite a few people go on about the clamps coming loose and suggest using locktite glue to secure them. As I haven't seen the pole I can't give my honest opinion but wouldn't it make sense to replace the normal nuts for nylon locking nuts to solve this problem. I had the same problem with Facelift clamps and replaced them all with nylon locking nuts-problem solved.
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FAO: Alex Gardiner or Kirsty
Will you sell the SLX pole to an individual who doesn't want a brush, gooseneck or pole hose fitted because they would fit an alternative gooseneck on (to reach over deep sills without damaging the carbon pole) and fit their own preferred choice of brush and pole hose?
If the answer is yes to above questions, then how much would it cost as it isn't mentioned as an alternative on your sister's website.
We do sell the pole just as a basic pole with hose and connector, in fact many of our clients have bought it from us in this specification. I have always felt it important that you can buy just a pole and specify it it the way you want. We were the first firm to start selling poles this way as previously all major suppliers (I know foxman doesn't count us as a major supplier though!!) would only sell you complete pole assemblies or a single spare section.
The price on the website is the price for the basic pole package (hose, connector and plastic adjustable gooseneck). I'm sure that we could knock a few pounds off for the cost of the hose and connector. You would need some kind of 'hose0through' gooseneck though as the pole has been designed with end exiting hose facility. If you email me ( alex@agardiner.co.uk )your telephone number I'm sure we could work out something.
Alex Gardiner,
I clean a lot of very old properties with deeper than normal sills so a normal plastic angled gooseneck is a waste of time for me as the top section of the pole would be rubbing against stonework sills regardless of how far out I stand from the buildings to clean them to reach the bottom of the panes of glass.
Could I order an SL-X pole WITHOUT one of those plastic goosenecks fitted BUT with a hole for the pole hose pre-drilled (7mm) into the carbon pole about 1 inch down from the top on the top section to allow me to fit an Ionics gooseneck with a Tucker brush (rather than attach a G-fit gooseneck and have the hassle of converting a Tucker brush to fit). I wouldn't require pole hose as I prefer to use bright yellow super lite 5mm hose instead.
It's not that I don't want to pay for pole hose or a gooseneck, it's just that I don't want a plastic gooseneck supplied with the pole otherwise I'd have to cut it off the pole to fit my preferred gooseneck then drill the hole and pray it doesn't crack or splinter when drilling or hacksawing down.
If you can supply as above, then I'll have one, email me a paypal request for the amount due to: easycleanwayne@msn.com
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You have mail.
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Just got in half an hour ago.
After a days work with the sl-x I can confirm that I am officially an Alex worshipper :)
Perhaps they could erect a statue of him in your home town then you could practice your worship till your heart's content ;D
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Are you a distributor or on commission Rupert?
Neither unfortunately!!!! I just think its good that people can have pictures, reviews and videos of products. Are you doing a left handed thread PJ ? Luke
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Ok, now I have compiled a full video with multiple pictures of the SL-X:
s295.photobucket.com/albums/mm140/rupertthehair/?action=view¤t=85ca8e7f.pbr (http://s295.photobucket.com/albums/mm140/rupertthehair/?action=view¤t=85ca8e7f.pbr)
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Fantastic pole
I dont even have to go to work anymore, I just send the pole to work on its own it even collects the money for me.
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Fantastic pole
I dont even have to go to work anymore, I just send the pole to work on its own it even collects the money for me.
LMAO, well, got mine yesterday, not going to get up on Monday, just leave the keys next to the pole then!!
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Rupertthehair
Nice work mate, Gives us all a better idea of the pole for sure. Thanks
;D
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I dont even have to go to work anymore, I just send the pole to work on its own it even collects the money for me.
Now there is an idea Dave, you could make millions out of that one! Luke
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Just a quick question, on the pole maintenance sheet it says open all clamps and stick a hose up the bottom end to flush out all the dirt, do you do that when all the sections are extended, or just when the pole is at it's minimum length?
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I dont think it matters too much, Luke
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Alex
With the problem that the clamps are giving, where the bolt keeps coming undone.
Would it be possible to get rid of the bolt and replace with another lever clamp, where the bolt was, that way you could leave one clamp on lock and release the other when you want to move the pole to a different height.
The clamp that is on lock will kept the pole together and the other lever when its locked will secure the poles further.
It should also make the clamps more rounded, so they don't snag onto much.
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Just a quick question, on the pole maintenance sheet it says open all clamps and stick a hose up the bottom end to flush out all the dirt, do you do that when all the sections are extended, or just when the pole is at it's minimum length?
Either position will work. Slightly extended is better as it will allow more of the water to go in between the various sections. The cleaning instructions supplied in the service pack also apply to all telescopic poles and if followed will prolong the life of any pole.
Alex
With the problem that the clamps are giving, where the bolt keeps coming undone.
Would it be possible to get rid of the bolt and replace with another lever clamp, where the bolt was, that way you could leave one clamp on lock and release the other when you want to move the pole to a different height.
The clamp that is on lock will kept the pole together and the other lever when its locked will secure the poles further.
It should also make the clamps more rounded, so they don't snag onto much.
Once you get used to them, the clamps are actually very simple to use and in the long term very reliable. However, my brain is always ticking over different ideas and a re-design of the clamps is certainly not out of the question.
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Alex, has your brain been ticking over different extensions to go over 30ft? :)
Do you think the next batch will see the 5ft extension?
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Yes I am waiting for that day .....
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Alex, has your brain been ticking over different extensions to go over 30ft? :)
Do you think the next batch will see the 5ft extension?
We have plenty more products in the pipe-line but I'm trying to keep low-key about them at the moment.
The extensions are underway, reaching us maybe middle of May.
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I haven't got the pole yet but book me in for the extension provided it doesn't get the same delivery treatment as my first one!
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used the pole yesterday thought it was great for reaching over extensions and conservatories i think it will take a bit of time to get used to clamps as due to the pole spinning slightly on extending and lowering the clamp levers always seem to be in a differant position on each section.
i will give it 8 out of 10
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I must be the only one who hasn't got one, i bought an xtel hybrid that I don't really like using (too heavy), so I will probably get one at some point, have you got any?
A few general comments from a neutral if i'm allowed. Firstly the SLX launch was a public relations master piece- what is it they say- you are not as green as you are cabbage looking- Despite the late spoiler attempt,
This pattern of original sourcing of products specific to our needs has to be a winner. Another supplier mentioned launching a pole and several mentioned they thought the closed lenght was too long but he took no notice. ???
I realise you have to be a bit cagey about how many you've sold, and quite what part of the world they come from etc, but I would be interested to know about what must have been those first couple of frantic days assembly, and has the pressure eased of a bit?
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I must be the only one who hasn't got one, i bought an xtel hybrid that I don't really like using (too heavy), so I will probably get one at some point, have you got any?
A few general comments from a neutral if i'm allowed. Firstly the SLX launch was a public relations master piece- what is it they say- you are not as green as you are cabbage looking- Despite the late spoiler attempt,
This pattern of original sourcing of products specific to our needs has to be a winner. Another supplier mentioned launching a pole and several mentioned they thought the closed lenght was too long but he took no notice. ???
I realise you have to be a bit cagey about how many you've sold, and quite what part of the world they come from etc, but I would be interested to know about what must have been those first couple of frantic days assembly, and has the pressure eased of a bit?
I have a simple philosophy with products. I try and source/use/make or develop products that I will enjoy using myself. As I still do about 2 days a week of 'real' Window Cleaning I actually have to use the product hour after hour. If I like using something, usually so will some of our customers.
I do not always get it right and sometimes there are more than one right product for the job. I also try to listen to what our client base is asking for. Often the average window cleaners knows what they want they just do not have the time, resources or inclination to get it made. I consider myself to be in a very fortunate position of being able to have an input in the designing of my own work tools.
The first week has been absolute organised chaos!! We are already very busy at this time of year (spring sales are always good, also we are in the middle of moving the business to new premises and the building work that is going along with that) and the pole should have been released in the slightly quiet winter period which would have been more manageable. We were however in the enviable position of having sold the whole of the first batch before arrival. The pace has slowed right down now as we are 'mopping' up the few last clients who reserved one. There is a chance that we may have a few that are not taken up. Fortunately for us the next batch is on it's way so then they will become a regular stock item.
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Alex
How long for the next batch, I might buy another one off you.
Dave
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A couple of weeks probably. If they come in sooner I will let you know.
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When are the rubber end caps coming ?
And do you do them in other sizes ?
Dave
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We stock caps in most sizes so just ask.
The rubber end caps will be in soon. We will be sending one to you when they come in.
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If the pole is completley closed together when you`ve adjusted the clamps correctly you can`t close the clamps as there to stiff,i`ve had to put red tape round the sections so i know when i`ve gone to far when closing them each time.If i losen the clamps enough they don`t hold the sections,they keep sliding down,how do you adjust the clamps so that you can close the pole right down and at the same time have enough pressure on each section to stop it from collapsing.
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If the pole is completley closed together when you`ve adjusted the clamps correctly you can`t close the clamps as there to stiff,i`ve had to put red tape round the sections so i know when i`ve gone to far when closing them each time.If i losen the clamps enough they don`t hold the sections,they keep sliding down,how do you adjust the clamps so that you can close the pole right down and at the same time have enough pressure on each section to stop it from collapsing.
That's funny you should say that - I sent Alex an email regarding that exact issue on Friday when I received my pole. I found that I got the start of a nasty 'crushing' sound if I tried to do the clamps up with the sections too close. I recommended a line on the pole to show where they should be collapsed to.
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Hi NWH,
The best way to set them up as they were from the factory is to do the following:
First of all make sure that your base cap is properly pushed on. Starting with the base clamp first, open the section a few inches and tighten the nut until it just holds the section firmly, then open the clamp and allow the pole to close fully down to the end cap, but not pushed down too hard. Now re-close the clamp and it will be a little stiffer as it will slightly catch on the fractionally wider part at the top of the section. This will actually be a benefit after a few weeks of the pole bedding in as the pole receives the most sideways strain on the clamps when use fully closed which is why most poles wear away at the top of each section first.
Now repeat this process with each section. Once all are adjusted then apply one drop of Loctite to the thread ends.
Any problems drop me a line on alex@agardiner.co.uk or give me a ring, you have my number. :)
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The thing is by doing this it does increase the size of the pole by quiet a bit when collapsed,i want the pole to be fully collapsed and have the clamps still work properly.And your right if you go to far up the pole with the clamp it sounds as if it`s crushing it.
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Hi Alex,if you go to far up the section it`s just to stiff to close the clamp each and every time you need to adjust them,why are the pole sections thicker at the top as opposed to the bottom.
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The thing is by doing this it does increase the size of the pole by quiet a bit when collapsed,i want the pole to be fully collapsed and have the clamps still work properly.And your right if you go to far up the pole with the clamp it sounds as if it`s crushing it.
The important thing to do is to make sure that as you close each of the sections that you allow them to slide fully into the base cap. Otherwise if the first section is not seated on the cap it will allow the next section etc to sit down too far into the pole in comparison to its length, thereby allowing the larger diameter section to come into the clamping area.
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why are the pole sections thicker at the top as opposed to the bottom.
I understand this is to give the clamped part of the section some added strength. IMHO that is a good aspect of the design.
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Hi Alex,if you go to far up the section it`s just to stiff to close the clamp each and every time you need to adjust them,why are the pole sections thicker at the top as opposed to the bottom.
The clamps should only just catch on the slightly wider top section. The poles are slightly wider at the top because each of the poles is reinforced at the top to cope with the extra stresses that these areas are under during use.
There is a chance NWH, that the tolerances on your pole are slightly too tight. Give me ring and I can chat it through with you.
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So, when collapsing the pole it needs to be vertical and resting on the ground - then just let the sections drop?
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I`ll give you a ring tomorrow Alex,apart from that i love the pole to bits.It`s the only pole i`ve ever used that is a true up and down pole,i`m saving time on each and every job by not having to keep switching poles.
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So, when collapsing the pole it needs to be vertical and resting on the ground - then just let the sections drop?
Controlled drop! Yes, but no need to rest on the ground as the end cap will stop the sections.
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That's what i meant ;D I was worried that the cap would fly off a la my extender cheese pole.
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I must be the only one who hasn't got one, i bought an xtel hybrid that I don't really like using (too heavy),
Very bad investment Mr. Sol. I'm supprised at you when there are far better, fully carbon poles on the market. tut, tut, tut. :-[
Tony
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Investment ALWAYS pays. :P
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I have to say I think my pole's a showstopper, jaw droppingly good! ;D
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Ok, after using the pole more I must say..........up to now I abseloutely love it. Its just so stiff, light and just generally beautiful ;D I applied threadlock on my clamps and that makes them great! Love it, Luke
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I have to say though it's taking me a while to gel with the clamps. Love the pole it's been designed at the perfect length in my opinion, i had some three storey cleans today that i normally use my S2 for but the SLX reached perfectly. It's that good that my S2 hardly comes out of the van now ......... but when it does, wow now your talking light.
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I have 2 poles in my van now, the SL2 and SL-X, I dont need anything else!!!! Both poles easily fit into the back of my van, no need to cut the bulkhead, put them at an agle or put them on the roof, perfect. I now have a nearly perfect system.....hot water is the next thing, Luke
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I have to say though it's taking me a while to gel with the clamps. Love the pole it's been designed at the perfect length in my opinion, i had some three storey cleans today that i normally use my S2 for but the SLX reached perfectly. It's that good that my S2 hardly comes out of the van now ......... but when it does, wow now your talking light.
Try this dave (unless this is what you already do)
Holding the pole horizontaly with the brush facing the floor extend the first section out & lock the clamp. now, lay the brush end of the pole on the ground with the bristles facing upwards (so no dirt gets in them), one end of the brush plus your goosneck or angle adaptor is all that should be in contact with the ground. unlock the second clamp & walk backwards with the pole, lock this clamp & repeat untill desired length is reached, lift up & use.
To collapse the pole (unless just minor adjustment is required), just reverse this process.
With lo-drag clamps i find this the easiest & quickest method for telescopic poles, after a few goes you'll be flying & the sections won't spin round, allowing perfect positioning of each clamp.
Tony
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The thing is by doing this it does increase the size of the pole by quiet a bit when collapsed,i want the pole to be fully collapsed and have the clamps still work properly.And your right if you go to far up the pole with the clamp it sounds as if it`s crushing it.
Even allowing for this NWH, the sl-x is still 9.5 inches shorter than a 24ft facelift when collapsed, so should be a good foot shorter when fully collapsed. ;)
Tony
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macmac whats the better pole the facelift or the slx cheers Darren.
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macmac whats the better pole the facelift or the slx cheers Darren.
Don't know yet mate not used it. ;)
Tony
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Darren, I have held both extended ( I own the SL-X ) and I would always buy the SL-X, Its lighter, stiffer and more compact....no contest, Luke
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Luke holding a pole for a few seconds and using a pole on a job are totally different.Luke go away.
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bit harsh
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I do hope Luke gets commision from Alex :)
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Luke holding a pole for a few seconds and using a pole on a job are totally different.Luke go away.
Darren, I was just trying to offer my advice from just holding both poles closed and extended. Unfortuantely I havent had the chance to use the Facelift for actual work, but there arent many people on here who have held both so I may be the only one or one of few who can offer you advice on this matter.
In this industry ( due to the nature of the price of poles and manufcturers being scattered about the country ) it isnt at all possible to try all poles out practically.
So therefore you have to base your thoughts on just a few minutes of handling at Window Cleaning Shows, or from pictures on the Internet.
The manufacturers display their poles in this way and offer you the ability to hold the poles either at shows or at their premises but you dont have the chance to actually go out and use the pole.
So if the manufacturers think its a decent form of advertising then I think I should be able to base my opinion of the pole from what they provide, Luke
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In actual fact Darren the 24ft Facelift was the pole I wanted before hearing of the SL-X. Ever since holding it at the Blackpool show ( and at that point not being able to justify buying it so getting a Brodex Pro-Long instead!! ) I have since held it again at Windex before getting my SL-X, and I was still impressed.
The Facelift is a highly regarded pole and will last at least 18 months ( the ones displayed at Blackpool where 18 months old and going strong ). But in my opinion it is not a true up and down pole ( being too long when closed to be a viable downstairs pole ). Luke
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Luke you already replied to the same question over a week ago when i first asked it macmac said he would be trying the slx out shortly thats why i asked him as i no i will get an honest reply.
Oh sorry Darren! Didnt realise, yes I recall you asking now! silly me. Yes it will be perfect if macmac gets to use both and give a review, Luke
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Luke holding a pole for a few seconds and using a pole on a job are totally different.Luke go away.
I do agree with this, although a wee harsh on rupert.
I held both poles (without brushes) yesterday, one in each hand. there seems very little difference initially in weight & flex but keep in mind the sl-x is 3ft longer than the 24ft (atual 21ft) facelift & has one extra section making the sl-x's base section just a tad thicker. but like you say, all this could change in actual use of a pole. Many factors determine the overall usability of a pole IMO. For this reason i will use the sl-x for a couple of weeks before comparing it to any other pole. ;)
Tony
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The SLX pole with the Bentley brush is a great combination. Its easy, light and above all comfortable to use. Since I started using the SLX after long day no aching muscles. The SLX is the best investment I`ve. My only regret is it was`nt around 30 years ago when I started window cleaning. Well done Alex!
Jack Avery
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Luke holding a pole for a few seconds and using a pole on a job are totally different.Luke go away.
Your post has been reported, unnecessarily rude towards Luke, and I think the comments about people working for Alex for being positive about him or Gardiner pole systems, is totally ridiculous, and Glyn you need to start acting more professionally since you are representing a company, you could learn a lot from Alex in that regard. ;) ;) ;)
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Cheers Tony
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Another thing to bear in mind with the SL-X is that even with a heavy Vikan brush it is super stiff because of the complex carbon weave.
So even if both the Facelift and SL-X are similar in flex without brushes, there will be a difference when both poles have brushes on.
That was the thing that suprised me most about the SL-X ( not having the new Gardiner brush and instead having to use the Vikan ) that even with the heavy Vikan it is sooooo stiff.
With the new brush it will be even better, Luke
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G.Q.C who are you anyway.
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G.Q.C is now EOC Tim, very strange.
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Also why did one of my posts get deleted all i said was that macmac would give an honest opinion on both poles as he will ACTUALLY be using both poles.
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Also why did one of my posts get deleted all i said was that macmac would give an honest opinion on both poles as he will ACTUALLY be using both poles.
I to have both poles.
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NHW if you dont mind me asking wich pole do you prefer and why cheers Darren.
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NWH why on earth would you want both poles?
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The Archilles heal for the sl-x in my opinion is the clamps, even though i used loctite, I had one clamp come loose today.
Number 2 section wouldnt stay up so had to skip it until i found an allen key.
Saying that I really like the pole.
I would think Alex would be better finding a solution to this problem ie a nylon locking nut etc, knowing Alex he is already working on it.
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NHW if you dont mind me asking wich pole do you prefer and why cheers Darren.
Let me start by saying that the SLX is lighter for a fact,but the main benefit of the SLX is the fact that it can be used up and down comfortably.Regardless of what some might say about being able to do this with the facelift pole in reality it`s not possible allday in my opinion,the SLX is more ridgid than the facelift and also longer even though the sections are shorter,like i say it`s a complete up and down pole all in one and that`s what i think we are looking for when working on domestic.It`s so easy now i just pull up at a job and off i go with 1 pole and the end of the minibore no need to change pole for downstairs,i reckon the other day i must have saved about half an hour not having to faff around changing poles and having to go round and get the smaller pole for bottoms.
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NWH why on earth would you want both poles?
I already had the carbon facelift.
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The Archilles heal for the sl-x in my opinion is the clamps, even though i used loctite, I had one clamp come loose today.
Number 2 section wouldnt stay up so had to skip it until i found an allen key.
Saying that I really like the pole.
I would think Alex would be better finding a solution to this problem ie a nylon locking nut etc, knowing Alex he is already working on it.
Bring your pole round and I will Loctite it properly for you mate :)
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The Archilles heal for the sl-x in my opinion is the clamps, even though i used loctite, I had one clamp come loose today.
Number 2 section wouldnt stay up so had to skip it until i found an allen key.
Saying that I really like the pole.
I would think Alex would be better finding a solution to this problem ie a nylon locking nut etc, knowing Alex he is already working on it.
Bring your pole round and I will Loctite it properly for you mate :)
I am just about to do it, If it comes loose again I will.
Maybe you should idiot proof the pole for some of us lol.
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The Archilles heal for the sl-x in my opinion is the clamps, even though i used loctite, I had one clamp come loose today.
Number 2 section wouldnt stay up so had to skip it until i found an allen key.
Saying that I really like the pole.
I would think Alex would be better finding a solution to this problem ie a nylon locking nut etc, knowing Alex he is already working on it.
Bring your pole round and I will Loctite it properly for you mate :)
I am just about to do it, If it comes loose again I will.
Maybe you should idiot proof the pole for some of us lol.
Not possible because its the same principle as when they manufacture stronger antibiotics. The stronger antibiotics just mean that the bugs mutate and overcome them. It's the same with idiot proofing. If you idiot proof something it just gives rise to a new form of idiot ;D
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You just need to threadlock it properly I think, I have done this and its fine. Luke
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Ive got another review to add to this thread. My dad used the SL-X all day today and he loves it too, being older and having a bad arm this is perfect ( and for anybody wanting to look after their future health ) Luke
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Luke, I respect all your posts and find them very valuable, but the moving .gif from side to side is too much for my eyes. Make it stationary please. It's driving me crazy. Sorry. :-[
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Luke, I respect all your posts and find them very valuable, but the moving .gif from side to side is too much for my eyes. Make it stationary please. It's driving me crazy. Sorry.
I thought it was too much myself but the computer froze so I couldnt go and change it!! Luke
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Luke haven`t you got a picture of Tangerine man holding that pole lol. ;D ;D ;D ;D ;D
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I could photoshop it then make it into an animated gif!!!!!! Luke
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Going back to the SL-X, my dad was just telling me today he was using the pole on quite a few horizontal windows where you stand nearly above the windows 20ft away ( very akward ) and with the SL-X they were a doddle, Luke
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I know this is probably slightly off topic, but is there any news on the status of the new brush? Have the bristles been sorted? :) I'm really interested in having one :)
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I know this is probably slightly off topic, but is there any news on the status of the new brush? Have the bristles been sorted? :) I'm really interested in having one :)
They are in the process of being re-done. I have no exact time frame yet.
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Bit of a hijack: Luke, have you settled on the Vikan mono brush? I know you tried several different flavours, i'm finding the Bentley is just too weak for the SLX pole for most jobs, i'm cleaning with the bristles completely splayed. Thinking of a Vikan and trimming some plastic off maybe.
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Luke, have you settled on the Vikan mono brush? I know you tried several different flavours, i'm finding the Bentley is just too weak for the SLX pole for most jobs, i'm cleaning with the bristles completely splayed.
Im actually loving the Vikan more than ever now its on the SL-X, before it was just a burdern but this pole can cope with a chunky brush because its so stiff!!!
Of course I will end up using Gardiners new brush ( wehen it arrives ) but until then I will use the Vikan, I am also considering using a Tucker brush ( converted ) in the meantime ( if the new brush takes a while ) Luke
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Sorry off topic again, Alex any date for when you will have some Super-Lite Extension Section in stock! when we last spoke was told mid May!
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Sorry off topic again, Alex any date for when you will have some Super-Lite Extension Section in stock! when we last spoke was told mid May!
As far as I know this is still the case but my experience recently with suppliers/factories has taught me not to hold my breath.
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The new brush will be a bonus but Im happy with the Vikan at the moment, infact the happiest Ive ever been with a Vikan, is like its a different brush on the SL-X, Luke