Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: jonah on March 12, 2008, 07:56:46 pm

Title: Buying underpriced work !
Post by: jonah on March 12, 2008, 07:56:46 pm
I have been offered a round that has been worked for 25 years ! But the prices are seriously low  :-\   I would have to double them to make it pay .    Would you consider putting up the price straight away or would you ask the existing wc to put them up before he sells ?          By the way the asking price for the round is only 2 cleans !   Any advice gratefull    ;D
Title: Re: Buying underpriced work !
Post by: zeusjazmin on March 12, 2008, 08:01:47 pm
in my opinion you would lose lots of them if you doubled the price quickly.
Title: Re: Buying underpriced work !
Post by: windowwashers on March 12, 2008, 08:05:20 pm
I have been offered a round that has been worked for 25 years ! But the prices are seriously low  :-\   I would have to double them to make it pay .    Would you consider putting up the price straight away or would you ask the existing wc to put them up before he sells ?          By the way the asking price for the round is only 2 cleans !   Any advice gratefull    ;D
asking him to up the prices would cost you money and more than likely he will say no anyway, if he is trad and you are wfp you have a good chance to increase the price by adding a service, you will lose some but if you end up losing half and doubling the price you will have good work and have to work less to get it which IMO is good business sence.
I know others will not agree with that.

Ian
Title: Re: Buying underpriced work !
Post by: jonah on March 12, 2008, 08:09:03 pm
Good advice Ian ,  He is a lovelly chap and is retiring this year and he admits he just kept the prices the same year after year !
Title: Re: Buying underpriced work !
Post by: Wayne Thomas on March 12, 2008, 08:24:26 pm
I personally wouldn't buy the work because when you double the price for his customers you will lose a lot of them because they will look elsewhere for cheaper quotes.
Have a word with him about raising his prices with his customers (prior to selling), and get him to explain that you will be WFP instead of trad but remind him to sell the pros of WFP, i.e. clean frames, etc to his customers. You would obviously have to pay him extra for this, but would leave you with a more secure round of customers at reasonable prices who would be aware of your pricing and method of working.
Title: Re: Buying underpriced work !
Post by: cvdewsbury on March 12, 2008, 08:27:14 pm
I have been offered a round that has been worked for 25 years ! But the prices are seriously low  :-\   I would have to double them to make it pay .    Would you consider putting up the price straight away or would you ask the existing wc to put them up before he sells ?          By the way the asking price for the round is only 2 cleans !   Any advice gratefull    ;D

what sort of prices are they jonah
Title: Re: Buying underpriced work !
Post by: jonah on March 12, 2008, 08:43:49 pm
£4 for a semi !
Title: Re: Buying underpriced work !
Post by: cvdewsbury on March 12, 2008, 08:52:29 pm
try knocking him down to x1 per clean then drop him a few quid after if you are succesful in getting better prices ....think you should  be ok incresing the price another pound...so are they worth doing at 5.oo each?
Title: Re: Buying underpriced work !
Post by: Stevie G on March 12, 2008, 08:52:49 pm
 :o
Title: Re: Buying underpriced work !
Post by: d s windowcleaning on March 12, 2008, 08:54:28 pm
my mate took over a round about 2 months ago there was 120 houses that hadnt had a price increase in over 7 years , when my mate took over he put the prices up by 50% and didnt lose 1 customer he got a few moans but if they didnt accept they would then have to look for a new cleaner who would just give them a price that would be for todays prices and not 7 years ago , id put them up jonah but maybe not by double unless the prices are so low . is there many window cleaners who work your area ? if not then you should get the price increase you want . :)
Title: Re: Buying underpriced work !
Post by: Window Cleaning Services on March 12, 2008, 08:59:06 pm
that's a semi- beach hut for that price i hope?! If you need the work desperately and can afford it then its probably best to take them on and do them a few times before you increase them, and then probably no more than a couple of £s max. If you are not desperate just offer him what they are worth for one clean.  8)Syd
Title: Re: Buying underpriced work !
Post by: suds window service on March 12, 2008, 09:29:06 pm
i am the same boat,if i dont buy then i,ll never get the houses i need to start my business,i am buying £800 worth of business dred to think of what the average must be,at least it will keep me busy....my plan is to do a few cleans show the quality of my work then put the prices up ??? first year must be the toughest!
Title: Re: Buying underpriced work !
Post by: s.hughes on March 12, 2008, 09:41:07 pm
I would go round with him and so that he can introduce you to all the custys, it works well that way and they will know their new w/c from the start. But as he introduces you he can let them know that the prices are going to have to up as they have been so low for so many years. Get him to do this as they have known him for years. If they ask how much then tell them and he can agree with you at the time so they wont feel ripped off. Suggest that you will do it for the same price 1st clean so that they can see your work and then increased for the 2nd clean.
Its worked for me in the past.

Steve
Title: Re: Buying underpriced work !
Post by: jonah on March 12, 2008, 09:46:07 pm
Thanks steve  ;D
Title: Re: Buying underpriced work !
Post by: Tim82 on March 12, 2008, 09:48:29 pm
  I have taken on underpriced work once or twice in the past few years and the way I do it is once I've met each customer and done their windows once I explain to them that the price is old and needs updating and ask if it's ok if I put it up to what I think it should be. If they are good customers they will be fine with it. If they're a bit of a pain I just end up putting the price up gradually, say, 50p a year until it's up to what I want it.
Title: Re: Buying underpriced work !
Post by: windowwashers on March 12, 2008, 10:06:25 pm
i am the same boat,if i dont buy then i,ll never get the houses i need to start my business,i am buying £800 worth of business dred to think of what the average must be,at least it will keep me busy....my plan is to do a few cleans show the quality of my work then put the prices up ??? first year must be the toughest!
The toughest thing is if you up the price and it is still to low can take years to sort out, I learnt that from experience I got it wrong big time, then again places like these were not about then and I didnt know anyone to ask either.

Ian
Title: Re: Buying underpriced work !
Post by: groundhog on March 12, 2008, 10:22:02 pm
To be honest with you, unless there is a serious shortage of work in your area I would not even consider buying this work!
I would rather spend the money on an advertising campain, maybe get some quality flyers delivered or get a good ad in the yelow pages.
If you do buy it then I would follow window washers advice and double the price asap, you may lose some but not all!
Title: Re: Buying underpriced work !
Post by: s.hughes on March 13, 2008, 08:08:11 am
To be honest with you, unless there is a serious shortage of work in your area I would not even consider buying this work!
I would rather spend the money on an advertising campain, maybe get some quality flyers delivered or get a good ad in the yelow pages.
If you do buy it then I would follow window washers advice and double the price asap, you may lose some but not all!
I think its worth buying as it gives you a good start.

Title: Re: Buying underpriced work !
Post by: xxmattyxx on March 13, 2008, 06:46:59 pm
If you can double the price then paying what is at the moment twice the rounds value you'll have effectively bought it at the cost of one clean. Bargain. But is that going to happen?

However if your unable to increase the price and you therefore pay twice the rounds value for what is a crap round your going to regret that. Think about it, there you are with a crap round and youve ALSO given money away to be in that position.
Title: Re: Buying underpriced work !
Post by: dai on March 13, 2008, 08:52:07 pm
If you doubled the prices the customers would think they were being ripped off.

If I was paying for a service and the price doubled, I would immediately look for other quotes. I could accept an increase, but to be asked to pay double, no way.
don't get me wrong, the job may well be worth double, I'm just looking at it from the customers perspective.
My guess is they would cancel, after a few months they will realise that they will have to pay the price if they want their windows cleaned. I doubt if they will give you the satisfaction of paying that price to you though.
"There's nowt as queer as folks". Dai
Title: Re: Buying underpriced work !
Post by: jonah on March 13, 2008, 09:24:56 pm
Thanks Dai , He is retiring this year and he only rang me cos I put a flyer through one of his custys doors !  It is an area where I only have a few custys but would like more work .   I really like the guy as hes been cleaning for over 25 years and it isnt much of a golden handshake !        To keep up providing a service for that time is awesome .       Really want to do the right thing by him and im sure we can come to some agreement .
Title: Re: Buying underpriced work !
Post by: dai on March 14, 2008, 05:53:18 pm
Most of charge what we need to earn, and what we need to earn is down to our own personal circumstances.
You can try telling the customers that old Joe is a really nice guy, [they already know that as he has been doing their windows for years] go on to explain that his charges are ridiculously low in this day and age.

He may earn just enough to keep him going, but his 8 grand mortgage was probably paid off years ago, and being a nice guy has had the luxury of allowing his customers to benefit from it.
A young window cleaner with a family has to charge much more realistic prices. Old Joe could scrape by on what you have to pay for your mortgage alone.

Explain the difference between Joe's circumstances and yours

 tell them you are really sorry, but the price has to rise substantially to make cleaning their windows economically viable.

And tell them that in fact your prices are extremely competitive, other windows cleaners are charging considerably more than you do.

good luck mate, Dai

Title: Re: Buying underpriced work !
Post by: jonah on March 14, 2008, 08:03:14 pm
Brilliant advice Dai , thank you very much , I always appreciate your well thought out advice  ;D
Title: Re: Buying underpriced work !
Post by: NWH on March 14, 2008, 08:13:21 pm
If you don`t put them up from the start you`ll have problems,i bet they all know there getting a bargain at the moment.
Title: Re: Buying underpriced work !
Post by: groundhog on March 14, 2008, 09:43:07 pm
Good luck Jonah if you go ahead and buy this work, although personally I think your better off building your own round!
Title: Re: Buying underpriced work !
Post by: jonah on March 14, 2008, 09:50:44 pm
Groundhog I agree with you , but it takes a while to build good work up , so buying some ready made work helps pay the bills  ;)
Title: Re: Buying underpriced work !
Post by: groundhog on March 14, 2008, 10:07:32 pm
Groundhog I agree with you , but it takes a while to build good work up , so buying some ready made work helps pay the bills  ;)

As I said, good luck mate!! But I believe that it is possible to build a good little round very quickly if you are determined, and target the right areas. I went from a part time round with 40 customers to a full time round with 250 customers within 3 Months, I started by spending up to 8 hours a day delivering flyers and then 3 hours every evening following up with door knocking, mainly targeting newly built up areas.
Of couse as you pick up more customers you are unable to spend so long delivering and canvassing for customers, so I then started delivering leaflets and alternately following up with door knocking the next evening. Once I had built up enough customers to earn a living, I then switched to targeting top end quality work, and that is all I'm interested in going after now!! 

Buying work may seem like an easy option, but i don't think you can beat the satisfaction of building your own round from scratch!!!

But as I said if its what you want to do then good luck with it!!  :)
Title: Re: Buying underpriced work !
Post by: jonah on March 14, 2008, 10:14:41 pm
Which area are you in if you dont mind me asking groundhog ?
Title: Re: Buying underpriced work !
Post by: groundhog on March 14, 2008, 10:49:11 pm
Hampshire
Title: Re: Buying underpriced work !
Post by: jonah on March 14, 2008, 11:01:02 pm
If I was to offer you a week in yorkshire ( all expences paid of course ) would you come up here and get me some good quallity work ?
Title: Re: Buying underpriced work !
Post by: groundhog on March 14, 2008, 11:18:03 pm
Jonah if I was in a position to be able to I would love to come up and help you build a round, I enjoy a challenge!!! But I have a busy round to keep on top of, a large mortgage to pay and a wife and 2 kids to keep fed and clothed!!!

But I am telling you that if I can do it then so can you, you just need lots of determination!! Keep on delivering those leaflets, as many as possible, and follow up on as many as you can with door knocking. Theres no secret to it, its just lots of hard work, the more you put into it the more you will get out of it!

Follow all of the basics that you will learn on this site, always look smart and wear your uniform. And never underprice work just to get it as you will regret it in the long term!!! Keep plugging away and you will get there!!, And lastly, spend less time on the forum, your time would be better spent delivering flyers!!! ;D
Title: Re: Buying underpriced work !
Post by: mark dew on March 14, 2008, 11:46:36 pm
you would be suprised at how many people will pay double their old charge.
I've picked up a few where the old wc had gone taxi driving and the prices were shocking. Eg. £6 now £13. £5 now £10. etc
I have also been knocked back cos i seemed too expensive. But when pointing out the costs i have explained that it would have been similar if the old wc's charges went up with inflation each year. Some have agreed and took me on and others still think it is too much and declined.
Whatever you increase the prices to, you should do them enough that they will keep you happy earning that amount for the next 2 years.
Also, the old boy maybe didn't clean the frames and sills so emphasise that you clean the whole window and not just the glass.
Title: Re: Buying underpriced work !
Post by: groundhog on March 15, 2008, 12:12:32 am
I agree Mark, the most extreme example of this I have is when I priced up a very large house, as they were unhappy with their current cleaner, I priced it at £60, the existing cleaner was charging...... wait for it £8!!!!!!! And believe it or not I got the job!!!  ;D
Title: Re: Buying underpriced work !
Post by: mark dew on March 15, 2008, 12:17:09 am
I agree Mark, the most extreme example of this I have is when I priced up a very large house, as they were unhappy with their current cleaner, I priced it at £60, the existing cleaner was charging...... wait for it £8!!!!!!! And believe it or not I got the job!!!  ;D

£8 to £60 is quite a difference. It's amazing what some people will charge to get the job. I did it alot in the beginning because i assumed all windows were equal. It only took me a couple of cleans to realise that i'd boxed myself in and didn't want to do it anymore. Starting as you mean to go on is very important i think.
Anyway, good to see you back groundhog.
Title: Re: Buying underpriced work !
Post by: groundhog on March 15, 2008, 01:26:22 am
Thanks Mark, its good to be back!!   :)
Title: Re: Buying underpriced work !
Post by: Davo on March 15, 2008, 07:11:05 am
you would be suprised at how many people will pay double their old charge.
I've picked up a few where the old wc had gone taxi driving and the prices were shocking. Eg. £6 now £13. £5 now £10. etc
I have also been knocked back cos i seemed too expensive. But when pointing out the costs i have explained that it would have been similar if the old wc's charges went up with inflation each year. Some have agreed and took me on and others still think it is too much and declined.
Whatever you increase the prices to, you should do them enough that they will keep you happy earning that amount for the next 2 years.
Also, the old boy maybe didn't clean the frames and sills so emphasise that you clean the whole window and not just the glass.

How refreshing, Im getting an earful on another thread, apparantly im talking baloney!!.
Customers will pay, but you need to justify the rise to some of them.



Mark