Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Andy Hogarth on March 09, 2008, 07:12:25 pm
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I recieved a telephone call the other day and the lady on the phone instantly 'Thanked' me for my generous donation which I agreed to last year, I had apparently agreed to have my contact details on an anti bullying and child protection publication that was to be sent out to schools and nurseries.
The price was £220 +
I explained that I never agreed to this and although it was probably a very good cause, My prefered charity is a local one raising cash for a hight dependancy unit for the childrens ward, I do quite a few sponsored events to raise cash and certain jobs gained through the charity I donate a percentage.
At this she got real arsey and told me the publications were back from the printers with my details on there was no way of going back, However she'd cut the price I have to pay.........No I said, I didn't recall the conversation and wouldn't have agreed to it. She told me that she had on her computer that in May last year the original conversation took place and I had definatley agreed to this, using my logo, She said that details were sent to me in the post at the address I live at now.
Only thing was that I didn't live at this address last May and only registered the business in November last year and have only had my logo for a few months!!!!!!!
At this she tells me she'll speak to her boss and sort something out...... Course she will
Anyone else had this type of afair or is it just me ;D
I know that it's for a good cause but hell you can't just expect people to agree to giving away over £200, the advert size was ridiculous as well, something like 3x1 inch round the edge of the inside page
Andy
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We had the same thing come up on the tiling forum the other week, lots of people being contacted, its a scam mate.
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They just hoping yu fall for it.
Last one I got I just said "what was the order number I gave you", of course they havnt got one. End of conversation.
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I've had it too. They said that my company had agreed to it last April. Current company was'nt even in existance at this point. Got it again last week and was ready. I said "oh yes, can I take your name and number and call you back? Line went dead.
Pete
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received this call as well- she was ringing from a very dodgy part of Manchester- asked her to send me a copy of the booklet - funny never heard from her again !!!!
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This scam has been around for ages along with many others of a similar nature ie books for schools-fire brigade calendars-royal greenjackets-nursing mags.
They all start off phoning you and thanking you for a donation that you agreed to months ago,they ususally say they spoke to someone in your company and you agreed to donate x amount and they are calling to collect payment.
When you question it they try to get you to agree to a lesser amount,the royal greenjackets even threatened to take me to court,but never followed up their empty threat.-John
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Any newbies out there take note !!!! Never agree to anything like this . It is more than likely a scam but at best if its genuine a complete waste of time .
Mike
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It is a SCAM
Year planners, calanders, colouring books the list is endless.
No disrepect to anyone from the following areas Manchester/Liverpool/St Helens but the epicentre of this ongoing scam always seems to be centred there.
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I've had it twice in my other business, the second time was ALOT OF FUN!! Knowing it was a scam and just winding them up by pretending to fall for it then re tracking then going with it......... Enjoy the call!! I always do with any telesales people, pi#s them off more than they pi#s you off its great!!!
Dan
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Could not agree more, wind um up;
I had this one a few times, I laugh at them and say what you going to do with all them leaflets ;D
The last time went like this
Her "We spoke to yourself back in June"
me "NO YOU NEVER"
her "ahh yes we did"
me "NO YOU NEVER"
her "we did"
me "NO YOU NEVER"
she give up with me then, lol, just have fun with them or keep um talking waste there time, lol
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;D ;D ;D ;D ;D ;D ;D ;D ;D ;D nice one bennin .
but dont keep them on the phone tooooooooooooooo long if you have a diversion on your phone to your mobile.
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It take 3 seconds to say THANKS BUT NO THANKS then just hang up, once you have done this a few times it becomes easy. Terry
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Yep had this last week company from Liverpool saying i had aggreed to do some charity thing for the emergency services.I said no sorry not interested,but all your details are here on my system and we are ready to go to print ! you can`t pull out now.Oh yes i can i said,they then called me daily at least twice a day for 3 days !
Last year i had the books for schools one and fell for it ! £200 odd £ oh well it will come out of my tax i suppose,won`t be falling for anything like that again though
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ask for an address so you can hand deliver a cheque.
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Yep..loads of them....
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£220.thats cheaper than last year :o :o
had calenders calling you are the ONLY carpet cleaner we are offering this too.....
last year was £400 ;D
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Had same thing a while back new it was a scam i asked her if she was going commando,
I laughed all day.
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So it's not just me then ;D ;D ;D
She did mention that I'd be the only carpet cleaner on it ;D ;D ;D
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So it's not just me then ;D ;D ;D
She did mention that I'd be the only carpet cleaner on it ;D ;D ;D
She meant you would be the only cc on it from that area.
They of course duplicate the sales over a very large area.
Still steer clear and say NO
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i have them say to me there northumberland police the first time i was worried now i just say no your not you just want my money and your not getting it
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Had another one this morning,from the national carpet cleaners register supposedly.A vacancy has arisen for a carpet cleaner in your area.Just looked on the net and there is no national carpet cleaners register that i can see,so not sure how all thease millions of customers will find me.sure they had a loop of office noise on in the background..Put the phone down on him then he called back saying there is a prob with my phone,to which i replied no there isn`t and put it down again !
Lesson i am learning is not to answer withheld no`s
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I havent had this call yet so im thankful for Andy taking the time to put it up here.
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I've had all of the above calls!
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After 30 years in the business I have had a fair share of these types.
Early on I fell for one and parted with 50 quid, only to find the ads chucked out the back of the shopping centre. I risked a court case not paying any more but called their bluff with a photo.
Basically only pay for advertising that YOU have enquired about. Stay with the recognised media, always look in customers homes to see which directory, if any, that they have. Some areas are good for Yellow Pages, some for Thompsons. Round here Thompsons is US. Estate agents etc. calendars are a nono.
ALWAYS ask the customer where they found you. Keep a note on your enquiry form and look at this monthly to see whats working and dump that which aint.
Trevor
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I must be getting more cynical these days, but If I ever hear more than one voice talking at the other end of the phone, (i.e. a blo@*dy call centre), I give them the Dragons Den approach and just say "I'm out" >:( just before I cut them off :o
Les