Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: giftedk on March 08, 2008, 01:00:48 pm

Title: help with wording
Post by: giftedk on March 08, 2008, 01:00:48 pm

Hi all im currently changing back from collecting, too people sending cheques in and paying by internet.
I am taking a telephone number for each customer so i can text them a freindly reminder,  when their payments are outstanding.
Am just wondering how to word my text, how would word yours?.

Title: Re: help with wording
Post by: [GQC] Tim on March 08, 2008, 01:30:46 pm

Just call them up, much quicker, and you known wether they got the message or not. I do that, ask them kindly to pay, and say it must have slipped their mind or something, it sort of embarress them, and next time the cheque is on time (usually).  :)

I'd personally much rather get a call then a txt. Imagine getting a txt from your windowcleaner.

Title: Re: help with wording
Post by: Alex Gardiner on March 08, 2008, 01:36:10 pm

Quote from: giftedk on March 08, 2008, 01:00:48 pm

Hi all im currently changing back from collecting, too people sending cheques in and paying by internet.
I am taking a telephone number for each customer so i can text them a freindly reminder,  when their payments are outstanding.
Am just wondering how to word my text, how would word yours?.

Having reviewed our accounts, it appears your payment is outstanding and we would appreciate immediate settlement.  If you have any queries, please do not hesitate to contact us, otherwise we look forward to receiving payment within 5 working days.

How about that?

Mrs A