Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: The Great One on February 17, 2008, 06:03:33 pm

Title: DILEMMA!!!
Post by: The Great One on February 17, 2008, 06:03:33 pm
Hi Guys

I have a CC mate with a problem and thought I would turned to my learned HWE experts on here.

He has cleaned a 100% wool carpet with:

Prespray traffic Lane cleaner and washed through with Crystal Green.

Some 'orange spots' have appeared. On re cleaning he has used browning solution.

On drying these 'orange spots have appeared all over, some large, some smaller.

What are your thoughts?

Says the carpet had never been cleaned before and weren't there beforehand.

I thought it might have been vanish that has gone orange.

It was a rented property.

Regards

Martin 8)
Title: Re: DILEMMA!!!
Post by: markpowell on February 17, 2008, 06:26:39 pm
celluostic browning caused either over wetting or not using wool safe products and cleaning with high ph solutions, the problem is using the de-browning chemicals you still need to use water again to rinse so the problem can get worse or move from one place to another, so one lot of spots will dissapear and some more appear in another areas.
I would use the oxi-brite, fibre buff and fibre shampoo method with the oxidising crystals, just put on with a sponge and leave to dry. this should sort the problem.
If you need talking through this method give me a call.
Mark
Title: Re: DILEMMA!!!
Post by: markpowell on February 17, 2008, 06:32:43 pm
If he chooses to use browning prescription again tell him to mix it 1=1 with water spray on and leave 25 mins dont put loads on just a fine misting will do, otherwise you run the risk of over wetting and making the problem worse. Once the solution is on you will see the spots fading and dissapearing. After the dwell time get the upholstery tool and hold about 4 inches above the carpet this avoids over wetting and lightly spray water or fabric fibre solution then lots of vaccum passes, then place airmovers in the room and get dry asap
Mark
Title: Re: DILEMMA!!!
Post by: Ken Wainwright on February 17, 2008, 06:46:16 pm
There isn't a definitev answer to this without an inspection and test procedures being carried out.

Was it a plain carpet?
Or a Heather/Berber style?
Was it just one colour that changed?
Can you see where I'm coming from.

Crystal Green (pH9.5) and Browning Prescription (pH2.5) both fall outside the safe range for use on wool.

My first port of call after a visual inspection is to take pH readings of undamaged and damaged areas of carpet. I fear though that unless it's a pH sensitive dye (perhaps unlikely) than the damage may be permanent.

Oh, and check whether there's been any insecticide ever been applied to the carpet at ANY time in the past, or perhaps flea treatment to pets. Insecticedes can do strange things to carpets.

Safe and happy cleaning :)
Ken
Title: Re: DILEMMA!!!
Post by: markpowell on February 17, 2008, 06:55:40 pm
A simple test is to spray some browning prescription on the orange areas and if they disappear then its the acid reacting with the damaged fibre and its a case of browning. Let the carpet fully dry and inspect, if its browning the fibre will only be orange at the tip.
I had exactly the same thing happen to me when i started out and after taking advice from prochem the problem was easily rectified.
Mark
Title: Re: DILEMMA!!!
Post by: lands on February 17, 2008, 07:42:52 pm
It sounds like the spots may be PH burns. 100% wool will have a balance PH level of about 5.6. Traffic clean is (I think) about 10.5 and CG about 9.5 which will leave the carpet at something approaching 10.3-4.

Agree with Ken re the PH testing but (with due repsect) he may well want to get someone else in to try and deal with this as if he has used this combination in the first place he may well not be experienced enough to resolve. May require sodium metabisulphate to remedy.

Pete
Title: Re: DILEMMA!!!
Post by: The Great One on February 17, 2008, 07:52:59 pm
Hi guys

Thank you very much for your help & advice.

I have printed off your advice and I'm going to go and have a look myself.

I am inclined to go with the acid burn theory.

Also looks like the carpet has fleas as well! (a cat) so I am now wondering if the acidity has reacted with a flea product?

Regards

Martin 8)
Title: Re: DILEMMA!!!
Post by: lands on February 17, 2008, 08:11:52 pm
Sorry to be picky Martin but you mentioned Acid twice, you mean alkaline.

Pete
Title: Re: DILEMMA!!!
Post by: Deep Clean Newcastle Gateshead on February 17, 2008, 10:51:10 pm
came across something like this in a more localized area where they had dropped a load of flowers some time back at a wedding.
It was pollen that was in the carpet, once wetted came out in spots.
Try using citrus gell, thats what I used.
Hope it helps
Aidan
Title: Re: DILEMMA!!!
Post by: mark_roberts on February 17, 2008, 11:31:07 pm
Id recommend a training course and insurance for times like this.

Mark
Title: Re: DILEMMA!!!
Post by: The Great One on February 18, 2008, 12:04:16 am
 
Quote
Id recommend a training course and insurance for times like this.

Mark


Why do you assume the guy needs training?

As far as I am aware he has been doing it for quite a while, it's just never happened before?

Regards

Martin 8)
Title: Re: DILEMMA!!!
Post by: mark_roberts on February 18, 2008, 09:05:54 am
His choice of chemicals on that type of carpet.

Mark
Title: Re: DILEMMA!!!
Post by: Gerry Styles on February 18, 2008, 11:07:25 am
crystal green is formulated for heavy duty grease, however on 100% wool I would personally use a dry compound such as Host
Title: Re: DILEMMA!!!
Post by: The Great One on February 18, 2008, 05:29:38 pm
Hi guys

Well, went there myself, it wasn't a pure wool, more an 80/20.

Anyway, after spotting ther stains and getting a dye transfer, I will dry clean tomorrow.

Envirodri to the rescue, just gotta get my red cape out of the dry cleaners!

Regards

Martin 8)
Title: Re: DILEMMA!!!
Post by: JS2 on February 20, 2008, 07:22:41 pm
Well Martin

How'd you get on ??

Pete (JS2)
Title: Re: DILEMMA!!!
Post by: The Great One on February 20, 2008, 07:39:14 pm
Hi Guys

Saved it!

When he left there were orange spots and a small square.

When I went the next day to spot test, the square was a rectangle, just outside the kitchenette, which led me to believe that it was a dye transfer from a rug or small piece of cheap mat.

There were also other orange marks in front of all the doors and hall area.

I used my EnviroDri spot remover and got a transfer.

So went in, presprayed and put down product, brushed in. The stains shot straight out. Vacced up and 'bob's yer Monkhouse!'

Also looks like the tenant had a cat, so picked up a flea job from the client.

Only used Envirodri products, as that is all I ever use.

Customer happy, my mates happy, me too.

Regards

Martin 8)
Title: Re: DILEMMA!!!
Post by: lands on February 20, 2008, 08:25:38 pm
Well done M. "The future is dry"
Title: Re: DILEMMA!!!
Post by: Joe H on February 20, 2008, 09:18:26 pm
Showing us again there is more then one way to skin a cat (or even clean a carpet).
Well done Martin
Title: Re: DILEMMA!!!
Post by: The Great One on February 20, 2008, 09:29:56 pm
Aw, shucks!

Thanks guys ;D