Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: markpowell on February 06, 2008, 10:15:26 am

Title: Prochem D.I.Y solutions
Post by: markpowell on February 06, 2008, 10:15:26 am

Got Prochem 2008 catalogue and was surprised to see they have a section where the sell D.I.Y Hire products for people to buy when they hire a rug doctor etc.
Whats your thoughts?
Mark

Title: Re: Prochem D.I.Y solutions
Post by: Gerry Styles on February 06, 2008, 10:26:07 am

Ok if you are a cleaning supplier. I would not do it as a carpet cleaner. Why give away work.  I do love it though when a customer hires one from B&Q then makes a hash of it. Thanks B&Q for helping to give us work

Title: Re: Prochem D.I.Y solutions
Post by: markpowell on February 06, 2008, 10:27:26 am

When you do there training course, the go on about using burn tests, float tests all the time. Making sure you use the correct product for the job, Leaving at a safe ph etc.
Then they go and start selling extraction pro in litre containers with a different name to joe public, so is it really so inportant what you use on certain jobs, they dont think so!
Mark

Title: Re: Prochem D.I.Y solutions
Post by: Gerry Styles on February 06, 2008, 10:57:56 am

If Joe Public uses it then nacks his carpet they will come back with did you follow the instructions (seen the same thing with vanish). If we go there and use the wrong product and nack joe's carpet he will expect us to replace it. Only ever did burn tests on the prochem course after a while you get to know what carpet is. I always use right product and procedure and still sometimes refer to Prochem course notes

Title: Re: Prochem D.I.Y solutions
Post by: Ian Gourlay on February 06, 2008, 11:01:31 am

they have been selling hire machines for a number of years.

at one stage I think they were promoting the idea as franchise or stand alone opportuntity in Exchange  and Mart

Title: Re: Prochem D.I.Y solutions
Post by: markpowell on February 06, 2008, 11:32:53 am

Gerry,
Do you ALWAYS know what the fibre construction is just by looking?
Mark

Title: Re: Prochem D.I.Y solutions
Post by: Amethyst on February 06, 2008, 12:24:15 pm

I'd be surprised if anyone can tell exact fibre type/construction/mix by looking at it - I have trouble sometimes even after burntest - there are potentially so many different combinations.

Title: Re: Prochem D.I.Y solutions
Post by: Dave_Lee on February 06, 2008, 12:49:24 pm

They are not selling directly to the public. They are supplying people, (some of which are CC's) who hire out carpet cleaning machines as part of their business, and they have done this for many years.
Dave.

Title: Re: Prochem D.I.Y solutions
Post by: Straker Cleaning on February 06, 2008, 12:53:43 pm

I leave or sell spotter bottles so i am guilty of the same thing  ::)

Title: Re: Prochem D.I.Y solutions
Post by: markpowell on February 06, 2008, 01:35:32 pm

Cheers guys for your views, chris may i ask where you get your spotters from?
Do you leave them after all jobs or just with regular customers?
It is something i may look into.
Cheers mark

Title: Re: Prochem D.I.Y solutions
Post by: Joe H on February 06, 2008, 02:28:19 pm

I get my spotters from   http://www.cleansmartsupplies.co.uk/acatalog/Promo_Spot_Remover.html

Give to customers who spend more then say £80

Title: Re: Prochem D.I.Y solutions
Post by: Straker Cleaning on February 06, 2008, 02:34:53 pm

Have got them from Cleansmart with printed waterproof labels ........ work out about £1.80 each with postage, vat etc.
Cheap enough for giveaways but customers asking for 4 at a time @£9.99 ........... offer regulars a discount on this but still a very good earner  8)