Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: John Gregory on January 09, 2008, 11:37:56 am
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just had my first leather enquiry which came from spick and span website, a 3 piece and a 2 piece beige pigmented custy paid 4 grand for it 6 years ago she has been cleaning it with baby wipes for most of that time, there is also a bit of dye tranfer on the cushions and she also describes like small cracks on the custions. Common sence tells me not to touch it with a barge pole.but on the other hand you don't get medals for sitting in trenches , I have done the ltt course but I have never done any restoration work.
Any advice appreciated
John
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Hi John
If the customer has been using baby wipes then there will be damage to the finish which will need addressing. This may have caused the cracking.
You need to go out and have a look at this and assess whether it is a cleaning job or a restoration job (experience wil only come from looking at work like this) If it is more restoration than cleaning then you need to say you do not cover this work and hand it on to someone who can safely tackle it.
This type of work was covered on our Day 4 which you missed.
This is an expensive suite so will be worth restoring.
Customer also needs advising on how to look after it correctly!!!
Give us a ring if you want further advice - we are here to help.
Judy
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I'm sure there will be a few guys willing to do a trade on this one.
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Yeah John, Where were you. I must say the repairs that I saw of a cracked leather suite was well impressive. However I would certainly avoid lookign at just a simple clean.
My suote was exactly as you described and as soon as I cleaned it with proper products then all the pigment satarted to peel off. WE had used baby wipes long before I new what damage they caused.
Defo a restoration job.
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Darren me van broke down got a far as Bradford, I spoke to Aidan he said it was a really good day
John
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Can anyone tell me if there is a leather course comming soon (cleaning )? Also hard floor cleaning courses anywhere any time...?
Thanks a lot.
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Nevyana
Don’t know about leather don’t get any calls to clean them, but hard floors http://www.amtechuk.biz/ I would recommend.
Len
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Hi
Call me on 01423 881027. We have courses nearly every week now so should be able to help you with the leather cleaning.
Cheers
Judy
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Hi all , went to survey the suite yesterday it was't as bad as the customer explained it to me on the phone it was just very dirty with a small amount of cracking of the top coat in a few areas , the nose of one of the seats and the pigment has been rubbed of on the corners of the back.
My advice to anybody wanting to get into leather is to get some proper training , what we learned on Friday with Paul was not to worry to much everything is reversible . any way quoted £160 subject to pre clean and got the job
John
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Nev
Ltt are running a day at Ashbys in Feb. Sittingbourne Kent. Not too far from you.
Pete
Nevyana
Don’t know about leather don’t get any calls to clean them, but hard floors http://www.amtechuk.biz/ I would recommend.
Len
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Len
Do you really not get many enquries for leather cleaning ? I would say I get almost as many leather suites to clean nowadays as fabric and they are much quicker / easier to clean.
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Re fabric v leather suite cleaning, I probably get 5 to 2 ratio in favour of fabric.
Personally prefer to clean leather.
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Rob
Last time was about three years ago, though I do advertise it. All training is good that’s why I went on a refresher course hard floor too there surprise. Niche market I suppose, of which I don’t advertise for.
Len
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Hi Pete
Where in Ashbys and when is that Ltt Course? Can you send me more details Pls. The one from Judy is toooo far from me.
Thanks a lot
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Hi Nevy
The Ashby's course is on Monday 11th February and is held at their Sittingbourne office.
Hope to see you there.
Judy
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any way quoted £160 subject to pre clean and got the job
Hi John
Glad you've got some business from the site. We're seeing loads of enquiries coming through now and it's nice to know they're actually turning into valuable sales. I've recognised the names of quite a few other members here who have had enquiries too.
Do you have a free entry or a paid listing by the way?
Regards
Mike
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It's a paid one Mike
John
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...thanks John.
Please let us know when you get more. I know one or two members complained they haven't had anything yet but it's nice when those that have also make a point of it.
Regards
Mike
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had my first one too.An email enquiry but the address I replied to was not valid
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Hi Pete
Thanks for the feedback
I'm assuming you mean the lead came in on one of our online forms. I think we'll add the phone number as a mandatory field so that there are always two contact points.
Regards
Mike
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had my first one too.An email enquiry but the address I replied to was not valid
Hi Pete
I think I've tracked down the lead you were referring to. I'm assuming its the woman that wanted her upholstery doing - she also provided you a phone number. Have you tried that? You should get a much better response if you speak to her over the phone rather than just emailing her.
Regards
Mike