Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: chrismroberts on January 08, 2008, 04:22:37 pm

Title: Windowwashers (working in the rain)?
Post by: chrismroberts on January 08, 2008, 04:22:37 pm
Did I see somewhere you had a rain guarantee mate?
Title: Re: Windowwashers?
Post by: jampot on January 08, 2008, 04:25:12 pm
i think hes got the rain guarantee advertised on his van.
nice set up hes got  ;)
Title: Re: Windowwashers?
Post by: chrismroberts on January 08, 2008, 04:29:02 pm
Yeh, very nice, Pure Freedom I think? After one of those for my next van ;)

Yeh I think thats where I saw it, on one of his pics. Just intrigued as to what it actually entailed.
Title: Re: Windowwashers?
Post by: windowwashers on January 08, 2008, 09:01:48 pm
Did I see somewhere you had a rain guarantee mate?
you did it is on my van, the pics are on here somewhere.  ;)

Ian

p.s I am not on here much tonight as i'm not aloud  :'(
Title: Re: Windowwashers?
Post by: chrismroberts on January 09, 2008, 05:07:56 pm
Youre not allowed....?! :P

What does the guarantee involve? Do you do a free clean if theyre not happy? Is there a time limit? Just intrigued really, as I've worked through a couple of rain storms this week and the windows have still looked great. Thinking about doing something similar myself :)
Title: Re: Windowwashers?
Post by: Ian Lancaster on January 09, 2008, 05:10:20 pm
p.s I am not on here much tonight as i'm not aloud  :'(

So do it quietly :P :P

I have a rain guarantee that I give with all my quotes.  It's simple:  We work in most weathers, but if there's a problem caused by working in the rain, call us within 48 hrs and we'll return and clean them again free of charge.

We've never been called back because of rain.
Title: Re: Windowwashers?
Post by: chrismroberts on January 09, 2008, 05:58:02 pm
p.s I am not on here much tonight as i'm not aloud  :'(

So do it quietly :P :P

I have a rain guarantee that I give with all my quotes.  It's simple:  We work in most weathers, but if there's a problem caused by working in the rain, call us within 48 hrs and we'll return and clean them again free of charge.

We've never been called back because of rain.

Thats a great idea :) Will make use of it I think ;)
Title: Re: Windowwashers?
Post by: windowwashers on January 09, 2008, 06:02:04 pm
Youre not allowed....?! :P

What does the guarantee involve? Do you do a free clean if theyre not happy? Is there a time limit? Just intrigued really, as I've worked through a couple of rain storms this week and the windows have still looked great. Thinking about doing something similar myself :)
I give 24 hours after I have cleaned if they is a problem I go back and fix it free of charge, I dont give a free clean because there is never every window with a problem, I sort out any problems thats all, it gives them peace of mind. I have not had a call back.

Ian
Title: Re: Windowwashers?
Post by: chrismroberts on January 09, 2008, 06:40:56 pm
Thats the thing I think.... peace of mind.... especially if they know yer reliable? Means they pay up in the knowledge youll come back if necessary I guess :)
Title: Re: Windowwashers?
Post by: windowwashers on January 09, 2008, 06:42:16 pm
Thats the thing I think.... peace of mind.... especially if they know yer reliable? Means they pay up in the knowledge youll come back if necessary I guess :)
100% correct there fella  ;)
Title: Re: Windowwashers (working in the rain)?
Post by: chrismroberts on January 10, 2008, 02:57:44 pm
Well.... thought I'd give it a try this morning, was raining... but not massively hard. First house I came to, woman pops her head out the door and says "is it worth it doing them?"..... I told her yes, it was, and that it would be fine. Any problems let me know within a day and I'll return free of charge to sort them. Been sunny weather all afternoon so they should've dried by now. Will see what happens!

The next 3 houses I did, noone was in, but the weather was the same..... worse, in fact.... but after that the sun came out and dried the windows and I went back to have a look.... all perfect!  :D :D :D Now dont get me wrong, I was DRENCHED.... but made myself £60 while it was raining so am not complaining ;)
Title: Re: Windowwashers (working in the rain)?
Post by: frames to panes on January 10, 2008, 03:22:56 pm
surely the window washer gurantee is not to go out if it's raining? Ians been here nearly all day. ;D
Title: Re: Windowwashers (working in the rain)?
Post by: windowwashers on January 10, 2008, 05:49:17 pm
surely the window washer gurantee is not to go out if it's raining? Ians been here nearly all day. ;D
I have been designing sites all day that maybe why, my guy has been out all day
as he any anyone else that works for me does, thats why i offer a guarantee

Well.... thought I'd give it a try this morning, was raining... but not massively hard. First house I came to, woman pops her head out the door and says "is it worth it doing them?"..... I told her yes, it was, and that it would be fine. Any problems let me know within a day and I'll return free of charge to sort them. Been sunny weather all afternoon so they should've dried by now. Will see what happens!

The next 3 houses I did, noone was in, but the weather was the same..... worse, in fact.... but after that the sun came out and dried the windows and I went back to have a look.... all perfect!  :D :D :D Now dont get me wrong, I was DRENCHED.... but made myself £60 while it was raining so am not complaining ;)
Good on you m8  ;)

Ian
Title: Re: Windowwashers (working in the rain)?
Post by: Bobs Window Cleaning on January 10, 2008, 07:35:08 pm
surely if its raining and windy, the dust will blow onto the droplets and when it dries, bang go your guarantee as the droplets will leave the dreaded circles.

Not knocking you as i also clean in the rain.


Bob
Title: Re: Windowwashers (working in the rain)?
Post by: Feen on January 10, 2008, 07:46:40 pm
Dust?? In this weather ;D ;D I wish ;)
Title: Re: Windowwashers (working in the rain)?
Post by: Dale Smith on January 10, 2008, 07:56:05 pm
We do a rain guarantee as well..... only been called back once.... it's a good selling point to a custie, gives them security. Like I said, you really don't get any come backs.  ;D ;D
Title: Re: Windowwashers (working in the rain)?
Post by: mark dew on January 10, 2008, 07:58:56 pm
surely if its raining and windy, the dust will blow onto the droplets and when it dries, bang go your guarantee as the droplets will leave the dreaded circles.
Not knocking you as i also clean in the rain.
Bob

Bod, you ain't that far from me (beccles area) and dust is a problem round our way during dry weather but when the ground is damp like nowadays, i've not had any problems.
It's been well gusty today and i wouldn't have gone out if it was summer, but damp ground, no dust.
Happy days  :)
Title: Re: Windowwashers (working in the rain)?
Post by: Bobs Window Cleaning on January 10, 2008, 07:59:45 pm
feen i meant  all the dirt from the fields where I live. Norfolk.


mark, yer right. I also was out cleaning today ;D
Title: Re: Windowwashers (working in the rain)?
Post by: Bobs Window Cleaning on January 10, 2008, 08:01:17 pm
Mark do you cover bungay?

I sometimes get asked to gothere but I always decline.
Title: Re: Windowwashers (working in the rain)?
Post by: mark dew on January 10, 2008, 08:05:22 pm
Mark do you cover bungay?

I sometimes get asked to gothere but I always decline.


Hiya bod, no i don't. I work as far as mettingham on the beccles rd and that's it. I have gone into bungay a couple of times to clean a con roof but have told them on phone it's a min £25 charge increasing by size.
I have been asked a couple of times by one of my custies but i don't enjoy working towns.
Title: Re: Windowwashers (working in the rain)?
Post by: Bobs Window Cleaning on January 10, 2008, 08:06:29 pm
ok bud
Title: Re: Windowwashers (working in the rain)?
Post by: windowwashers on January 10, 2008, 08:08:16 pm
surely if its raining and windy, the dust will blow onto the droplets and when it dries, bang go your guarantee as the droplets will leave the dreaded circles.

Not knocking you as i also clean in the rain.


Bob
if they call We go back, does it happen is the question, just like anyone trad do they really look?

we always do a good job.

rarely there will be a problem but we are human after all and every one will make a mistake at one point anyone says different they are lying  ;) we offer that guarantee for peace of mind raining or not if there is a problem we always honour it.

people that dont work in the rain simply dont like getting wet or have had it drilled into them that they cant and they belive it.

Ian