Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: dave balfour on November 23, 2004, 02:58:09 pm

Title: faded carpet
Post by: dave balfour on November 23, 2004, 02:58:09 pm

Have been asked to clean a red, wool carpet, there is a stain where the customer has tried to remove dog urine with warm water and washing up liquid. round the fireplace the carpet looks to have faded, its not a patch, it follows the line of the carpet gripper she asked me if anything could be done to remove it, its quite a new carpet, i said i would seek proffesional advice, would really appreciate some advive thanks.

Title: Re: faded carpet
Post by: The Great One on November 23, 2004, 03:38:13 pm

Hi

Put into writing to your client that it will be very unlikelly that the stain will be removed.

You must always cover yourself.  If you have digital camera/phone take pic also.

''you will treat it, but may not be able to remove it''

Regards

Martin 8)