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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Tim Rose on December 08, 2007, 05:19:34 pm

Title: XMAS PRESENTS FOR CUSTOMERS?
Post by: Tim Rose on December 08, 2007, 05:19:34 pm
Do you buy your customers small presents for Christmas?  I know some people send them cards.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Walter Pole on December 08, 2007, 05:45:53 pm
No, never! Not even cards.

They are of course welcome to get me a small token of their appreciation.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: windowwashers on December 08, 2007, 05:52:24 pm
Do you buy your customers small presents for Christmas?  I know some people send them cards.
To many customers to do that, if I only had 10/20 maybe, cards yes present no.

Ian
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Davew on December 08, 2007, 05:53:41 pm
I do, i even make my van to look like Santa's sleigh then stuff it with presents for eight hundred customers!  :o
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: windowwashers on December 08, 2007, 05:55:40 pm
I do, i even make my van to look like Santa's sleigh then stuff it with presents for eight hundred customers!  :o
lol
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Tim Rose on December 08, 2007, 06:09:53 pm
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: simon knight on December 08, 2007, 06:35:54 pm

I bought 4 tins of Quality Street in Asda for £18 and have 2 or 3 extra special long standing customers who never "not today" me off, always pay promptly, always force mugs of tea on me and treat me well.

For these few a tin each....for the others....Nish!
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: matt on December 08, 2007, 07:06:13 pm
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.

isnt that a bit cheap, 20 quid ?? ? ? ?  :o :o :o
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: eddie d on December 08, 2007, 07:51:34 pm
i dont give presents .the odd card .
i am only the wc after all.
i kno a wc who gives presseys ,i think its a bit odd.i wouldnt feel  comfortable .
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Richy L on December 08, 2007, 07:59:26 pm
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.

How many customers do you have Rosy?!
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Sir Squeaky on December 08, 2007, 08:01:07 pm
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.

isnt that a bit cheap, 20 quid ?? ? ? ?  :o :o :o
Oh come on Matt, don't forget the average window cleaner charges in excess of 75 pound per house.

Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: NWH on December 08, 2007, 08:02:02 pm
Squeaky have you been looking through my books LOL. ;D ;D ;D ;D ;D
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Tim Rose on December 08, 2007, 08:04:09 pm
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.

How many customers do you have Rosy?!
Only pt at the mo - I have about 75. Just trying to think of ways to get/keep customers.  I think £20 per customer is quite alot actually Squeaky
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Richy L on December 08, 2007, 08:07:46 pm
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.

How many customers do you have Rosy?!
Only pt at the mo - I have about 75. Just trying to think of ways to get/keep customers.  I think £20 per customer is quite alot actually Squeaky


If you have customers that pay over £50 then maybe I can understand. But 75 x £20 = £1500...
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Elginn on December 08, 2007, 08:35:53 pm

I bought 4 tins of Quality Street in Asda for £18 and have 2 or 3 extra special long standing customers who never "not today" me off, always pay promptly, always force mugs of tea on me and treat me well.

For these few a tin each....for the others....Nish!
I did the same but I'm affraid I bought 80 tins :o with a nice discount as the wife works at asda, we had to buy them over a period of a week because they wouldn't let us buy in bulk, these were for my top of the range custy, that I always get extra work from through out the year so a few quid spent on them goes a long way through out the year, The rest just get a card, unless I don't like them and then I give them the same as they give me.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: matt on December 08, 2007, 10:00:10 pm
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.

isnt that a bit cheap, 20 quid ?? ? ? ?  :o :o :o
Oh come on Matt, don't forget the average window cleaner charges in excess of 75 pound per house.



oh aye sorry

i guess 20 quid is only 15 mins work, so its not that bad
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: need a cleaner on December 09, 2007, 01:24:44 am
i get mine WC clients a xmas card and a 49p choc mint box, the domestic customers(house clean every week) they get a card and £2.50 box of chocs and the commercial contracts get the card and a tin of Celebrations ;)
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Londoner on December 09, 2007, 07:16:21 am
If you wanted to do something seasonal and cheap how about a bottle of wine?. Something like Jacobs Creek is usually on offer somewhere for about £3.50. I think Tescos were doing 3 for £9.99 recently. Stick to a Chardonney or similar and you can't really go wrong.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: jouk45 on December 09, 2007, 08:20:00 am
we could give them a key ring, as a present,  with the words on it saying,  dont forget to leave back gate open for the window cleaner  ;D

like this
(http://i184.photobucket.com/albums/x75/trainingacademy/FULL.jpg)
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: xxmattyxx on December 09, 2007, 08:39:42 am
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.


£20.00 EACH ? ? ? !!!

You are completely stark raving bonkers woman !!!

I can just see half my OAP women custys trying to squeeze into a frilly little number curtesy of the window-cleaner


(http://img.dailymail.co.uk/i/pix/2007/04_03/oapMEN0405_486x343.jpg)

This is what my average custy looks like, she might appreciate someone cutting her grass, but stockings and suspenders ? ? ? na....
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Davew on December 09, 2007, 08:45:41 am
A bottle of pure water each for mine - if they're lucky.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: simon knight on December 09, 2007, 09:16:27 am
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.


£20.00 EACH ? ? ? !!!

You are completely stark raving bonkers woman !!!

I can just see half my OAP women custys trying to squeeze into a frilly little number curtesy of the window-cleaner


(http://img.dailymail.co.uk/i/pix/2007/04_03/oapMEN0405_486x343.jpg)

This is what my average custy looks like, she might appreciate someone cutting her grass, but stockings and suspenders ? ? ? na....

She's gorgeous...
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: xxmattyxx on December 09, 2007, 09:29:04 am
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.


£20.00 EACH ? ? ? !!!

You are completely stark raving bonkers woman !!!

I can just see half my OAP women custys trying to squeeze into a frilly little number curtesy of the window-cleaner


(http://img.dailymail.co.uk/i/pix/2007/04_03/oapMEN0405_486x343.jpg)

This is what my average custy looks like, she might appreciate someone cutting her grass, but stockings and suspenders ? ? ? na....

She's gorgeous...

I know, Im off to Marks and Spencers shortly, buy her a box set of frillies (what ever that is !!)   ;D
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: matt on December 09, 2007, 09:46:19 am
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.


£20.00 EACH ? ? ? !!!

You are completely stark raving bonkers woman !!!

I can just see half my OAP women custys trying to squeeze into a frilly little number curtesy of the window-cleaner


(http://img.dailymail.co.uk/i/pix/2007/04_03/oapMEN0405_486x343.jpg)

This is what my average custy looks like, she might appreciate someone cutting her grass, but stockings and suspenders ? ? ? na....

She's gorgeous...

I know, Im off to Marks and Spencers shortly, buy her a box set of frillies (what ever that is !!)   ;D

forget M&S, she deserves something tacky from ann summers  :-[ :-[
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Tim Rose on December 09, 2007, 10:37:58 am
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.


£20.00 EACH ? ? ? !!!

You are completely stark raving bonkers woman !!!

I can just see half my OAP women custys trying to squeeze into a frilly little number curtesy of the window-cleaner


(http://img.dailymail.co.uk/i/pix/2007/04_03/oapMEN0405_486x343.jpg)

This is what my average custy looks like, she might appreciate someone cutting her grass, but stockings and suspenders ? ? ? na....

She's gorgeous...

I know, Im off to Marks and Spencers shortly, buy her a box set of frillies (what ever that is !!)   ;D

forget M&S, she deserves something tacky from ann summers  :-[ :-[
She's already got a butt plug if thats what your thinking.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: xxmattyxx on December 09, 2007, 10:54:59 am
I was just thinking maybe some of those little pots of marmalade for the men and something frilly for the ladies.  Gift set sort of thing to encourage customer loyalty.No more than £20 each say.


£20.00 EACH ? ? ? !!!

You are completely stark raving bonkers woman !!!

I can just see half my OAP women custys trying to squeeze into a frilly little number curtesy of the window-cleaner


(http://img.dailymail.co.uk/i/pix/2007/04_03/oapMEN0405_486x343.jpg)

This is what my average custy looks like, she might appreciate someone cutting her grass, but stockings and suspenders ? ? ? na....

She's gorgeous...

I know, Im off to Marks and Spencers shortly, buy her a box set of frillies (what ever that is !!)   ;D

forget M&S, she deserves something tacky from ann summers  :-[ :-[
She's already got a butt plug if thats what your thinking.

Yup, like I said, you are bonkers.

I would have thought an icontinence pad might be more appropriate, hwoever if you have £20.00 to fritter on each one of your custys, I can just see their faces,

Rosy: 'Hello Missus Evans'

Missus Evans: 'Hello Rosy, thankyou for doing my windows, they look lovely.'

Rosy: 'Thankyou Missus Evans, Im glad your pleased. As a festive gesture of goodwill an' all that, I thought I'd buy you a box of incontinence pants, here you are, Merry Christmas. See you in the New Year, bye'
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Sir Squeaky on December 09, 2007, 11:09:55 am
Looks like nearly every one of my moaning customers.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: matt on December 09, 2007, 11:21:40 am
Looks like nearly every one of my moaning customers.

they moan because you dont give them a 20 quid gift at christmas / easter and Birthdays and they know you earn 50 quid a hour

so dont be so tight and get your gifts flowing
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Pj on December 09, 2007, 03:30:24 pm
Perhaps those nice chappies who empty all our bins will be handing out gifts to all their customers too! ;D
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: windowwashers on December 09, 2007, 03:54:12 pm
Rosy,

 add a poll to this post, just with answer yes or no if you give presents  ;)

Ian
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Mo on December 09, 2007, 04:40:18 pm
I've got 277 customers and I planning to give nex year a xmas cards to every one of them

Mo
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: Village Gleam on December 09, 2007, 05:32:50 pm
This seemed a bit odd- then Joe suggested his keyring idea with a picture of himself on it.
So if I could think of something apt, possibly humourous, cheap so as not to be embarrassing and yet usefull, then yes you've finally come up with a good idea rosy.
Pens with website on?
How much would they cost?

Sample message;
I am a customer of the brilliant www.hotwash.co.uk window cleaners
Or;
Merry Xmass from www.hotwashwindowcleaners.co.uk

phone number on other side.
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: windowwashers on December 09, 2007, 06:40:03 pm
This seemed a bit odd- then Joe suggested his keyring idea with a picture of himself on it.
So if I could think of something apt, possibly humourous, cheap so as not to be embarrassing and yet usefull, then yes you've finally come up with a good idea rosy.
Pens with website on?
How much would they cost?

Sample message;
I am a customer of the brilliant www.hotwash.co.uk window cleaners
Or;
Merry Xmass from www.hotwashwindowcleaners.co.uk

phone number on other side.
is that classed as a present  :-\ more of a marketing idea, but as a gift  :-[
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: MLS on December 09, 2007, 06:53:48 pm
What a bloody strange idea giving pressie's to your customers  ??? ??? ???

They are customers and you clean their windows, that's all. You're not best buddies, you don't drink together and I don't suppose that they expect anything other than clean windows for Christmas.

Does this apply to all businesses?

Can I expect a pressie from Mr Sainsbury tomorrow evening when I do the weekly shop with the wife?

If I don't get one, at least next week when we do the Christmas food shop I'll be very disappointed  :'( :'( :'(

Like I said, it's a strange idea!
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: mark dew on December 09, 2007, 07:00:11 pm
i agree with this. I can't see there being many window cleaning contracts that are worth getting a present for. Better to gift them with a good service all year round than throw money at them and in effect do some work for free.
A £10 gift on a job worth £10 per clean is a months pay in my books.  :o
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: burky-boy on December 09, 2007, 09:27:48 pm
How about a nice card saying merry Xmas P.S. Window cleaning from 1st Jan will increase by a £1 P.S. Happy New Year lol
Title: Re: XMAS PRESENTS FOR CUSTOMERS?
Post by: matt on December 09, 2007, 11:00:01 pm
i change my " your windows have been cleaned " chits to a more festive style

pic of Tree, st nick and a few baubles along the top

with the words

" Merry christmas and a happy new year "

ive only had 2 complain 1 said that they were jewish and didnt celebrate, the other did celebrate BUT said it was rude that i persumed they did  ::) ::)