Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Davew on November 29, 2007, 05:46:36 pm
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I have several "not today thanks" customers on a five week cycle. The thing is that after ten weeks the windows still look very acceptable. One person i know with a large house has hers done once a year! This is bad news. I am going to have to employ someone to chuck dirt over my customers windows! :o
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lol
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I have several "not today thanks" customers on a five week cycle. The thing is that after ten weeks the windows still look very acceptable. One person i know with a large house has hers done once a year! This is bad news. I am going to have to employ someone to chuck dirt over my customers windows! :o
Charge them 50% more if they say it, then they will think twice ;) I said this yesterday to a lady and gent standing at the door talking to me, they changed there minds very quickly and said leave as is ;)
Ian
p.s we are on a 4 week cycle ::)
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
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I had the same problem so have swithed them all to 6 wkly.
At the same time I did a price increase. This seems to have eleviated the situation.
You could be naughty and not clean the top frame then residue will ........mmmmm very bad practice.... ;D
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I had the same problem so have swithed them all to 6 wkly.
At the same time I did a price increase. This seems to have eleviated the situation.
You could be naughty and not clean the top frame then residue will ........mmmmm very bad practice.... ;D
lol what are you like
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing.
but you have just given me a very good idea for the new year ;D cheers
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing
...that's my aim Ian...that's my aim ;D
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing
...that's my aim Ian...that's my aim ;D
:-\ if thats your aim to lose a customer that can make you more money every other time or you had give me a great idea :-\ ?
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing
...that's my aim Ian...that's my aim ;D
:-\ if thats your aim to lose a customer that can make you more money every other time or you had give me a great idea :-\ ?
to get a round with customers paying 50% more... ;)
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing
...that's my aim Ian...that's my aim ;D
:-\ if thats your aim to lose a customer that can make you more money every other time or you had give me a great idea :-\ ?
to get a round with customers paying 50% more... ;)
you have lost me, I charge 50% more for every other time, you said double it IMO they would cancel losing a paying customer, I would love to have a round full of every other time at 50% more per clean as I would make about 45% more per clean.
Giving me more money per working day.
can you expain what you mean m8 ?
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing
...that's my aim Ian...that's my aim ;D
:-\ if thats your aim to lose a customer that can make you more money every other time or you had give me a great idea :-\ ?
to get a round with customers paying 50% more... ;)
you have lost me, I charge 50% more for every other time, you said double it IMO they would cancel losing a paying customer, I would love to have a round full of every other time at 50% more per clean as I would make about 45% more per clean.
Giving me more money per working day.
can you expain what you mean m8 ?
Say you have 100 customers all monthly and all paying you £10 per clean...that's £120 per customer Xs 100 = £12000 per year.
If all 100 went bi-monthly @ £15 per clean = £90 per customer Xs 100 = £9000 per year.
It only works if you find a further 100 new customers who are bi-monthly.
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing
...that's my aim Ian...that's my aim ;D
:-\ if thats your aim to lose a customer that can make you more money every other time or you had give me a great idea :-\ ?
to get a round with customers paying 50% more... ;)
you have lost me, I charge 50% more for every other time, you said double it IMO they would cancel losing a paying customer, I would love to have a round full of every other time at 50% more per clean as I would make about 45% more per clean.
Giving me more money per working day.
can you expain what you mean m8 ?
Say you have 100 customers all monthly and all paying you £10 per clean...that's £120 per customer Xs 100 = £12000 per year.
If all 100 went bi-monthly @ £15 per clean = £90 per customer Xs 100 = £9000 per year.
It only works if you find a further 100 new customers who are bi-monthly.
you are starting to get my point, I have alot of work if bi-monthly at 50% more would allow me to clean more house in less time and earn more money that is a result for me
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing
...that's my aim Ian...that's my aim ;D
:-\ if thats your aim to lose a customer that can make you more money every other time or you had give me a great idea :-\ ?
to get a round with customers paying 50% more... ;)
you have lost me, I charge 50% more for every other time, you said double it IMO they would cancel losing a paying customer, I would love to have a round full of every other time at 50% more per clean as I would make about 45% more per clean.
Giving me more money per working day.
can you expain what you mean m8 ?
Say you have 100 customers all monthly and all paying you £10 per clean...that's £120 per customer Xs 100 = £12000 per year.
If all 100 went bi-monthly @ £15 per clean = £90 per customer Xs 100 = £9000 per year.
It only works if you find a further 100 new customers who are bi-monthly.
you are starting to get my point, I have alot of work if bi-monthly at 50% more would allow me to clean more house in less time and earn more money that is a result for me
I think we were arguing the same point. How many of customers will play ball do you reckon?
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Then your customer can't do simple maths. If you do them monthly @ £10 = £120 a year.
Bi-monthly @ £15 = £90
it is simple maths you are right, but most think it will be the same price, 50% more is in my favour not theirs do you see where I am coming from ?
No. If they want them done bi-monthly it's up to them as long as you're still getting £120 a year. So you need to double it to £20.
doubling they would say no and cancel, 50% is a fair amount, fill you round with customers paying 50% more you will be laughing
...that's my aim Ian...that's my aim ;D
:-\ if thats your aim to lose a customer that can make you more money every other time or you had give me a great idea :-\ ?
to get a round with customers paying 50% more... ;)
you have lost me, I charge 50% more for every other time, you said double it IMO they would cancel losing a paying customer, I would love to have a round full of every other time at 50% more per clean as I would make about 45% more per clean.
Giving me more money per working day.
can you expain what you mean m8 ?
Say you have 100 customers all monthly and all paying you £10 per clean...that's £120 per customer Xs 100 = £12000 per year.
If all 100 went bi-monthly @ £15 per clean = £90 per customer Xs 100 = £9000 per year.
It only works if you find a further 100 new customers who are bi-monthly.
you are starting to get my point, I have alot of work if bi-monthly at 50% more would allow me to clean more house in less time and earn more money that is a result for me
I think we were arguing the same point. How many of customers will play ball do you reckon?
the way I am feeling right now, I really could not really care, but I dont now give a choice it is noraml clean or, 50% every other or one-off clean price they have three options then, if they cancel I tried my best. will let you know in the next few week what happens if I get this more, only had one so far and they stayed normal clean.
Have to get out of this negative feeling im in right now, I hate it and is windong me up and up. :(
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charge £15-£20 every 8 weeks, and if they skip charge them double. a customer wanted me to do it twice a year and i quoted £40 a time, which is reasonable. dont undercut yourself!
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charge £15-£20 every 8 weeks, and if they skip charge them double. a customer wanted me to do it twice a year and i quoted £40 a time, which is reasonable. dont undercut yourself!
I dont do 8 weeks as a rule, if that happens it is 50%, more than 8 weekly that price would be alot more, three months max thats double 4 weekly, any more it charge as a find. If they dont like it find another place to mess about is what i would say.
Ian
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On the basis of where this discussion is going why not just charge them £100 and do them once a year?
The fact is that customers are price resistant like we all are and the idea of handing over more money to get them cleaned less often doesn't look like the best deal in the world does it?
There is some advantage in the six week clean. My round is nearly all six weeks but you can't drive up prices too much. Instead you make a bit on the increased time efficiency of WFP and the fact that you get less tired so you can do more houses in a day.
In my area, the so called affluent London suburbs, you would think that prices are rock solid but the undercutters are always snapping at your heels. I lost a very long established customer yesterday to what I think was an undercutter. She said her husband has decided that he is going to do the windows from now on. Knowing her husband I don't believe that, so its either money problems or someone has tempted her away.
You can only go so far with prices, look to efficiency to make it more profitable.
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Makes me laugh how people on here think they are businessmen from Dragons Den. You are supplying a non essential service to people - how you can possibly drive prices through the roof by adding percentages here and there for infrequent cleans is beyond me - a couple of pounds maybe. If you were providing an essential service such as boiler repair, burst pipes or whatever then yes because you are in control and the customer has no choice provided the market is not saturated with competition. But cleaning windows - get real!
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Makes me laugh how people on here think they are businessmen from Dragons Den. You are supplying a non essential service to people - how you can possibly drive prices through the roof by adding percentages here and there for infrequent cleans is beyond me - a couple of pounds maybe. If you were providing an essential service such as boiler repair, burst pipes or whatever then yes because you are in control and the customer has no choice provided the market is not saturated with competition. But cleaning windows - get real!
I more or less agree with Dave here, it doesn't bother me to be honest whether I clean 4 weekly or 8 weekly, half the time I'm so busy I don't get around on time anyway (not with the residential cleans).
I'm earning good money at what I do, 8 weekly or 4 weekly doesn't make a lot of difference in the time it takes to clean a house, in fact I don't think it makes any difference at all.
It can depend a lot on the location of the house, on the side of a busy road, or surrounded by trees and hedges, exposed to lots of wind and so on.
On a ten pound house I might put it up two quid if I thought it justified it, and would certainly increase the price if they went to 12 weekly.
My price are by and large very good anyway, if I put a £35 house up to close to fifty quid a clean I am pretty sure of the reaction I would get! :o
Ian
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Dave, I agree with you to a certain extent, but we all operate our businesses in our own way. Some of the ideas people have posted on here have been really useful and I have put them into practice. Some I wouldn't even attempt to try. I can see a couple of useful ideas in some of the posts above.
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Makes me laugh how people on here think they are businessmen from Dragons Den. You are supplying a non essential service to people - how you can possibly drive prices through the roof by adding percentages here and there for infrequent cleans is beyond me - a couple of pounds maybe. If you were providing an essential service such as boiler repair, burst pipes or whatever then yes because you are in control and the customer has no choice provided the market is not saturated with competition. But cleaning windows - get real!
Have to agree with that.
I charge the same whether monthly or bi-monthly.
It is not an essential service (I do my own rarely :D) and most people just have their windows cleaned because of tradition IMO.
I did someones windows the other day who had not had them done for six years and to be honest although they were dirty close up they looked perfectly acceptable from the street and didn't take me any longer to do.
I don't think people set so much store by immaculate windows as some WC'ers think and my customers certainly wouldn't be held to ransom.
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I would add that if your stacked out with work then yes you could "try it on" but then word would soon get round and probably have an adverse effect in the end. You have to balance the market, weigh up what the competition are charging and how much competition there is and also what prices the customers will stand. I know in my area if i hiked my prices by fifty per cent for a twelve week clean then i'd soon loose them.
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I would add that if your stacked out with work then yes you could "try it on" but then word would soon get round and probably have an adverse effect in the end. You have to balance the market, weigh up what the competition are charging and how much competition there is and also what prices the customers will stand. I know in my area if i hiked my prices by fifty per cent for a twelve week clean then i'd soon loose them.
the thing is I dont want 12 week cleans, some may need them I dont, I charge what I do and have done for many years now, why anyone would charge the same to do more work is beyond me but each to there own I guess, knock me , mock me, I dont really care it works for me.
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I think you know my thoughts on this without even posting...
Dave. Spot-on.
I read stories of getting above your station and abusing customers like this, and then wonder why I'm a bit short of work. ??? ::)
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I think you know my thoughts on this without even posting... ::)
Dave. Spot-on.
I read stories of getting above your station and abusing customers like this, and then wonder why I'm a bit short of work. ??? ::)
I am not abusing my customers in anyway I am totally up front with everyone of my customers.
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if folks want to double up on prices or overcharge let it be personally myself its up to the customer if they want to change there windows cleaned onto a 2 month rota,as long it fits in with yr run there aint no problem.i am presuming your round is compact..so id rather do this than lose the customer and possibly end up with another cleaner on your round.....
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i clean a barn conversion for £25 each month. I went last month and the wife asked if i could do them 8 weekly now.
I went back this month and there was only 1 window dirty. Money for old rope with wfp.
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i clean a barn conversion for £25 each month. I went last month and the wife asked if i could do them 8 weekly now.
I went back this month and there was only 1 window dirty. Money for old rope with wfp.
I think that's the point. In all but exceptional circumstances windows just really don't need cleaning monthly.
It follows that w/cers who turn up monthly are just really going through the motions....and the word that springs to mind is CON!
Sorry!
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Makes me laugh how people on here think they are businessmen from Dragons Den. You are supplying a non essential service to people - how you can possibly drive prices through the roof by adding percentages here and there for infrequent cleans is beyond me - a couple of pounds maybe. If you were providing an essential service such as boiler repair, burst pipes or whatever then yes because you are in control and the customer has no choice provided the market is not saturated with competition. But cleaning windows - get real!
Have to agree with that.
I charge the same whether monthly or bi-monthly.
It is not an essential service (I do my own rarely :D) and most people just have their windows cleaned because of tradition IMO.
I did someones windows the other day who had not had them done for six years and to be honest although they were dirty close up they looked perfectly acceptable from the street and didn't take me any longer to do.
I don't think people set so much store by immaculate windows as some WC'ers think and my customers certainly wouldn't be held to ransom.
You are so right.
Some customers, a few , HAVE to have their windows cleaned because the world wold stop turning if they didn't. As for the rest..............
I have my first once a year customer on my books now. Did her this week and she is set up on George as every 52 weeks. If thats what she wants thats what she gets. I can guarantee that every one of my customers has been canvassed by other window cleaners at least once in the past six months. Give them some respect or they will easily find someone else.
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i clean a barn conversion for £25 each month. I went last month and the wife asked if i could do them 8 weekly now.
I went back this month and there was only 1 window dirty. Money for old rope with wfp.
I think that's the point. In all but exceptional circumstances windows just really don't need cleaning monthly.
It follows that w/cers who turn up monthly are just really going through the motions....and the word that springs to mind is CON!
Sorry!
windows get dirty within a month, 2 months they will be more dirty, I am paid to keep my customers windows clean all the time and thats what they are, why have clean windows for a month and getting dirtier for the next month till you come again :-\
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Do you was your car because it's sunday or do you wash it because it's dirty?
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Do you was your car because it's sunday or do you wash it because it's dirty?
I wash my van most days as I dont want it to get dirty, my car one or twice a week I prefer for them to look clean all the time, why have them dirty sometimes when there is no need ?
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:) the only answer you could use really :)
But if you had to pay to have your car washed i'm sure even you wouldn't do it if it didn't look dirty.
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I have my first once a year customer on my books now.
Oh Id hate that, so much can happen in a year, she could die, she might move, she might forget she ever had an arrangement with you, she might become senile and forget who you are in a years time ;D ;D I just couldnt take on a job like that and expect to just turn up do it and expect everything to be fine.
Id be half expecting her to say 'Oh, not this time mate !'
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:) the only answer you could use really :)
But if you had to pay to have your car washed i'm sure even you wouldn't do it if it didn't look dirty.
I do have to pay for it m8, I use pure water and that I pay for :P
I understand your point, but I am not agreeing with it ;)
I maintain my van by washing it alot this way it stays clean just the same as windows really ;)
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The customer will always dictate when they want their windows cleaned imo, sometimes they will follow a cycle that we think we dictate but that is only how it seems. When they are tight on money they we will be dropped, no point in getting your nose out of joint, they might be your best customer again in 6 months. My prices are for the work carried out the frequency will not necessarily change the price but the amount of time required to do the job will and I am not shy about saying it to them in a very polite way.
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I have my first once a year customer on my books now.
Oh Id hate that, so much can happen in a year, she could die, she might move, she might forget she ever had an arrangement with you, she might become senile and forget who you are in a years time ;D ;D I just couldnt take on a job like that and expect to just turn up do it and expect everything to be fine.
Id be half expecting her to say 'Oh, not this time mate !'
Well its not going to be the end of the world if she does forget me is it? It started as a one off clean and I was trying to get her to commit to having them done regularly. So I said we have a computer system and we can set you up for whatever time interval you like. Once a year was what she said she wanted.
It does show how differently people see the whole subject of having their windows done. I set her up on George because I thought a bird in the hand etc etc.
I have several 4 times a year customers and when I go to them the windows don't look any worse than the windows at my regular houses.
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lot of intresting points here guys.
davew i have had a few not todays, the windows aren't dirty!
i was thinking of changing to 6 weeks i currently run a monthly round which if i'm honest i get round in 5 weeks.
i've now come to the conclusion that i can't please all the people all the time!
95% of my customers seem happy.
the ones that want to save a few quid can do themselves.
I try to give people 3 strikes and your out.
I'l take a not today on the chin but not to in a row if it starts to become a problem then i'l now tell them that. i am going to make a small terms and conditons entitled how i work for new customers and it will be stuck threw the letter box of any not todays.
I know you can't make the customers have their windows cleaned:
but there's also a flipside to that coin you don't have to clean the windows of messer's.
Like someone said on here which i thought was a good response.
you can have a reliable w/c who keeps your windows nice & clean,(frames panes and sills)
or replace me; have dirtier windows and wonder when the window cleaners gonna show.
I think with some people familiraty breeds contempt.
I appreciate that you have to be a bit flexable, but the more you seem to do for people the more they want,
thats fine if they want every other time, but i wont be providing it to them, and if another window gets the job so be it.
he's welcome to have all the stress and aggro that comes with akward customers :D
merry xmas everyone
lee
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I don't see what the problem is, you either do them monthly or offer a bimonthly service at plus 50%.
It's down to them to make a choice.
The most important thing is that you agree on cleaning interval, and both parties stick to it. You can be flexible in the event that they are having building or other work done.
If you have a lot of under priced work, going bimonthly at plus 50% makes sense, it's not being greedy, it's getting paid the right rate for the job. If you have lots of semi detached houses at a fiver a go, they should be paying at least £7.50 anyway. Dai
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I think that's the point. In all but exceptional circumstances windows just really don't need cleaning monthly.
It follows that w/cers who turn up monthly are just really going through the motions....and the word that springs to mind is CON!
Sorry!
On some jobs it is just going through the motions i agree. But when a customer asks for their windows to be cleaned monthly and i turn up monthly to clean what are already cleanish windows i don't think it's a con.
The customer is the one who is in charge of the frequency and if the wc doesn't or can't provide that service then they are free to go elsewhere. Until i am told otherwise, i will rub my hands in glee that most of the work has become easy enough for me that i can do them very quickly now.
Since i've been using wfp, i am more and more maintaining clean windows than cleaning dirty windows. I don't charge more for this service than i did when i was trad (apart from inflation). And i'm sure if i told a customer that they would rarely ever look out of dirty windows again for no extra charge, they would be sceptical maybe but incredibly impressed if i could achieve it.
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since going wf i cannot get my head round cleaning clean windows and thats on a six weekly. They just do not need doing so have started advertising "regular but not too regular" and had a good response from it already as i need to have a viewable result for my own satisfaction otherwise i just feel no pleasure in this job at all
there is plenty of work to be had on a less regular and getting work gives that buzz that you dont get just going over the same old ground
all the best for 2008
simbo
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Thats a good idea "You choose how frequently your windows are cleaned" would look good on a leaflet and it might give you a psycological advantage. The customer feels more in control.
Like it
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Thats a good idea "You choose how frequently your windows are cleaned" would look good on a leaflet and it might give you a psycological advantage. The customer feels more in control.
Like it
already give an option choose 4 or 8 weekly, or it is one-off
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I don't really give much of a choice I'm afraid. I found in the past that if you give customers too many choices, it only takes a few of them to start causing parts of your business to be unviable. At the very least it can mean that you have to micro-manage something that could be almost running itself.
So the deal I offer is:-
Run of the mill work - 6 weekly cleans (this usually brings those who want bi-monthly onside).
£50+ jobs have an option to go 12 weekly if they ask (I don't tell them unless they ask though).
I would be OK with much larger jobs (particularly commercial ones) going less frequent but I would quote them as if I were doing a one-off each time. To provide such an infrequent service though, I would have to make it very worth my while financially. In reality, I find such jobs do not come my way very often so it doesn't interfere with my normal schedule much.
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You are asking for trouble by saying to people you choose the frequency,if your not careful they`ll think they can choose whether to have there window`s cleaned when you turn up,all you`ll get is not today thankyou if you plugged that line to em.
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You are asking for trouble by saying to people you choose the frequency,if your not careful they`ll think they can choose whether to have there window`s cleaned when you turn up,all you`ll get is not today thankyou if you plugged that line to em.
100% agree with you NWH why ask for trouble. give them three option 1 4 weekly cheapest 8 weekly 50% more than 4 weekly one-off double 8 weekly price
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Any sized house over £50-60 i will stretch to 12 weekly under that and it`s 2 months max,if they have a house or office which is priced well they can normally afford 2 monthly anyway.I`ve said before if you want to earn more you have to go for larger jobs that are not cleaned every what seems to be 5mins or increase the times between cleans on even smaller jobs but raise the price,raising the price often on jobs that are every 4 weeks will be asking for trouble,to be honest people in the main don`t want there window`s cleaned to often every 6-8 weeks i find is a perfect time between cleans to warrant a good price with 1-2 yearly increases.
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Any sized house over £50-60 i will stretch to 12 weekly under that and it`s 2 months max,if they have a house or office which is priced well they can normally afford 2 monthly anyway.I`ve said before if you want to earn more you have to go for larger jobs that are not cleaned every what seems to be 5mins or increase the times between cleans on even smaller jobs but raise the price,raising the price often on jobs that are every 4 weeks will be asking for trouble,to be honest people in the main don`t want there window`s cleaned to often every 6-8 weeks i find is a perfect time between cleans to warrant a good price with 1-2 yearly increases.
i did ask half of customers if I cleaned every 8 weeks and increased the price would they be ok with it and all bar one said yes.
at the mo I will stick to the way I am cleaning 4 weekly or 2x paratice in darker days is very good for my business ;D adding double what I have next year thats my goal, finding staff is my problem
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I know what you mean there,anyone can get staff but the good ones are like rocking horse S*** LOL. ;D ;D ;D ;D ;D
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Thats a good idea "You choose how frequently your windows are cleaned" would look good on a leaflet and it might give you a psycological advantage. The customer feels more in control.
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I agree vince, those are the good points but the potential drawback is when you start visiting the same area 3 or 4 times a month to do work that could collectively be done in 1 day. I have cut my fuel expenses by 1/3 by reassessing each job location and grouping them together.
Although i work a distance from where i live and it would work better if all your work is within close (ish) proximity to each other.