Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: martindrz400 on November 24, 2007, 02:06:39 pm

Title: customer seemed offish
Post by: martindrz400 on November 24, 2007, 02:06:39 pm
went collecting last night and several costomers mentioned how i could afford my car being a window cleaner . I answered  the same as any one  it only a merc
Title: Re: customer seemed offish
Post by: Captain Scarlet on November 24, 2007, 02:08:06 pm
Ive noticed people being jealous of my newish van!! as they pay you they spot the new van and make some comment about you being richer than them! Luke
Title: Re: customer seemed offish
Post by: Neil_A on November 24, 2007, 02:09:03 pm
Ive noticed people being jealous of my newish van!! as they pay you they spot the new van and make some comment about you being richer than them! Luke

Yes ive had the same comments  a coppleof times.. makes me larf
Title: Re: customer seemed offish
Post by: Dean Aspects on November 24, 2007, 02:15:16 pm
Most people see me in my older van and dont bat an eyelid but if they see me in my car they raise an eyebrow and give me a funny look its even worse when they see my house (i try not to mention where i am going on holiday though)  8)
My reply is i work hard so why should i not treat myself  ;D

Dean
Title: Re: customer seemed offish
Post by: Captain Scarlet on November 24, 2007, 02:16:21 pm
what do you drive? luke
Title: Re: customer seemed offish
Post by: Dean Aspects on November 24, 2007, 02:19:53 pm
Top of the range sedona leather all electrics etc... had it a while now very rare i drive it as the wife wont let me  >:(
 ;D

Dean
Title: Re: customer seemed offish
Post by: S.A.J on November 24, 2007, 02:21:40 pm
I too have had this, one lady cancelled cos she said I must earn too much money for my age to drive around in a BMW, Me thinks she is a bit jealous.

I said to her I have work really hard for 7 years and decided to treat myself and walk off!!

But now I don’t collect so not many people see what I drive unless I’m out quoting.

Stuart  8)
Title: Re: customer seemed offish
Post by: Captain Scarlet on November 24, 2007, 02:22:21 pm
The Kia Sedona, thats nice, Kia are making very nice cars recently, Luke
Title: Re: customer seemed offish
Post by: windowwashers on November 24, 2007, 02:23:12 pm
went collecting last night and several costomers mentioned how i could afford my car being a window cleaner . I answered  the same as any one  it only a merc
I get some funny looks if ever i do go out and collect which is not often at all.
I use my wifes car hyundai coupe, always get you are doing well driving that, all i say is you should see the debts i have, they then seem to to nice me .

Get the same with van I just reply: the debt I have to go to. just to clean your windows  :o, that again seems to do the trick.
Title: Re: customer seemed offish
Post by: Captain Scarlet on November 24, 2007, 02:24:05 pm
I only have the van but my dad drives a Scenic!!!!! not very flashy as somebody decided to  kick the bonnet in the other week! Luke
Title: Re: customer seemed offish
Post by: Captain Scarlet on November 24, 2007, 02:25:15 pm
thats what my dad does, makes out we are skint because of parting with so much money for the wfp equipment, weve never had it better though!! Luke
Title: Re: customer seemed offish
Post by: Spursboy1972 on November 24, 2007, 02:36:26 pm
I have toi say I dont get those problems although I was worried I might. I get only good things said to me so unless they are two faced then its all good!
Title: Re: customer seemed offish
Post by: M & C Window Cleaning on November 24, 2007, 02:43:12 pm
I've even had simillar things said when I've turned up with a new set of ladders in the past.

"I must be paying you too much."

And the're not joking which gets me.
Title: Re: customer seemed offish
Post by: elite mike on November 24, 2007, 02:56:22 pm
i always tell them ,its 2 keep my  tax down, which is the truth
always change estate every 3 2 4 years
mike
Title: Re: customer seemed offish
Post by: supernova77 on November 24, 2007, 03:35:43 pm
The perception that people have of window cleaners makes me laugh.

Let them keep thinking that way though I say!

Andy
Title: Re: customer seemed offish
Post by: Paul Coleman on November 24, 2007, 03:44:49 pm
Ive noticed people being jealous of my newish van!! as they pay you they spot the new van and make some comment about you being richer than them! Luke

I just tell them that to provide a reliable service I need a reliable vehicle.
Title: Re: customer seemed offish
Post by: brett walker on November 24, 2007, 04:25:22 pm
Many customers dont like to think their window cleaner is earning more than them

Some years ago i bought a new Granada Scorpio i had several remarks off one customer about how much i must be on etc and then he cancelled i think you call this jealousy ;D

My motto is if you work hard you play hard

Brett
Title: Re: customer seemed offish
Post by: xxmattyxx on November 24, 2007, 05:09:02 pm
i always tell them ,its 2 keep my  tax down, which is the truth
always change estate every 3 2 4 years
mike

Make ur mind up, is it every 3 years, every 2 years or every 4 years?

Your accountant must love you  ;D
Title: Re: customer seemed offish
Post by: Alex Gardiner on November 24, 2007, 05:12:25 pm
Customers see Alex's vehicle and offer to chip in for a new one.

Mrs A
Title: Re: customer seemed offish
Post by: dai on November 24, 2007, 05:30:25 pm
Turn the tables on them. Tell them you recently lost your dad who had fought a long battle with cancer. He left you his car.
They may well wish they hadn't mentioned it. Dai
Title: Re: customer seemed offish
Post by: NWH on November 24, 2007, 05:45:37 pm
No offense Martin but if this is the case what are you doing collecting in it,they should only be bothered about what there paying you really.
Title: Re: customer seemed offish
Post by: martindrz400 on November 24, 2007, 07:04:33 pm
nwh il collect in what ever car i like some times il collect on my motorbike its my procative
Title: Re: customer seemed offish
Post by: Ian Lancaster on November 24, 2007, 07:42:32 pm
When anyone starts the "you must be on a good rate..." nonsense, I just say "If you're so sure I'm making so much money, why don't you do it as well?  There's nothing to stop you getting a set of ladders and setting up for yourself."

The only answers to that are the feeble "I can't stand heights.." etc but it shuts them up because they know I'm right ;D
Title: Re: customer seemed offish
Post by: Helen on November 24, 2007, 09:41:38 pm
Turn the tables on them. Tell them you recently lost your dad who had fought a long battle with cancer. He left you his car.
They may well wish they hadn't mentioned it. Dai

did he?
Title: Re: customer seemed offish
Post by: AuRavelling79 on November 24, 2007, 11:28:29 pm
Bit of a paradox, me 56 plate Van, "L" reg '93 car "T" reg (1979!) motorbike!
Title: Re: customer seemed offish
Post by: L.J.Thorpe on November 24, 2007, 11:59:00 pm
just cos you drive a smart motor dont mean you can afford it i used to park the wifes a4 round the corner and walk to collect but so many people who live in nasty houses with crap furniture and rubbish laying out front and in gardens etc seemed to have big flash new motors i stopped bothering ;D
Title: Re: customer seemed offish
Post by: elite mike on November 25, 2007, 08:41:15 am
Could be every 324 years of course.

I do have my suspicions that he meant three to four years though   



i knew that would confuse u
lol mike
ps my accountant does love me , no really,???
Title: Re: customer seemed offish
Post by: Londoner on November 25, 2007, 08:47:02 am
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.
Title: Re: customer seemed offish
Post by: Spruce on November 25, 2007, 03:04:16 pm
Turn the tables on them. Tell them you recently lost your dad who had fought a long battle with cancer. He left you his car.
They may well wish they hadn't mentioned it. Dai

did he?

 ;D ;D ;D
Its amasing just how important it is to get a customer’s sympathy at a time of misperception or conflict. Not that I am condoning telling of fibs to customers, because if she ever finds out the truth she will never trust you again which is not a good basis for a long term customer relationship. But I had to chuckle as this comment did make me think back to a period in my misspent youth overseas.

I was in my late teens and not as fit as I should have been. We were doing a 20 kilometre charity walk on a hot Sunday morning. I was half jogging and walking but most of my energy was going in huffing and puffing and feeling I was about to have a heart attack at any moment. Two slightly older women came slowly jogging past me. The one was obviously trying to motivate the other and said in a louder voice than she meant to, “see we are even doing better than that young man that is supposed to be fitter and stronger than we are.”

Out of sheer cussedness I yelled back that I wasn’t doing to badly for just having had a triple heart bypass.

This lady then stopped jogging and turned around and profusely apologised for her comment and wished me a speedy recovery. Never saw them again. To this day I still regret that comment.

As time has gone on and I have got older, we sometimes get sympathy in other ways. My son and I were out canvassing one evening about 3 months ago and got the front windows of a house belonging to a young lady and her fiancé. She was shocked a few days later that I was the one using this heavy pole and brush – surely it would have been the young un that would be doing the hard work. Are you sure you are OK? Can I get you something to drink?

Well you know – someone’s got to do it. Beggars can’t be choosers. Maybe one day she will get to see that this pole and brush are not so heavy after all and then her opinion of me will probably hit rock bottom.

Spruce.
 :-[ :-[ :'(
Title: Re: customer seemed offish
Post by: zeusjazmin on November 25, 2007, 03:24:15 pm
when i bought my van last year,an m plate astravan,the comments i got were "you must be earning really well to have a van and a car"....there was jelousy from a few customers
Title: Re: customer seemed offish
Post by: tonyoliver on November 25, 2007, 10:13:03 pm
flash car van you are either chargeing tooo much or drug dealer i have been called both sod em you do well buy what you want

the barrester in a rolls no comment wc in a bmw they have plenty to say

jealous the green eyed monster keep em jealous my rich comrades
Title: Re: customer seemed offish
Post by: xxmattyxx on November 26, 2007, 07:03:45 am
flash car van you are either chargeing tooo much or drug dealer i have been called both sod em you do well buy what you want

the barrester in a rolls no comment wc in a bmw they have plenty to say

jealous the green eyed monster keep em jealous my rich comrades

I'll have some of what ever your smoking, cheers  :o  :o  :o
Title: Re: customer seemed offish
Post by: Pure H20 Cleaning Services on November 26, 2007, 08:35:29 am
I drive a lexus RX300, but my customers don't see it as i don't go out collecting! ;D
Title: Re: customer seemed offish
Post by: simon knight on November 26, 2007, 04:02:42 pm
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

I can see why you'd be put off...but look at it another way! If he's driving an up-market car the chances are he got it by being bloody good at what he does. That'd fill me with more confidence than some geezer turning up with a clapped out Ford Escort.
Title: Re: customer seemed offish
Post by: windowwashers on November 26, 2007, 04:06:29 pm
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

I can see why you'd be put off...but look at it another way! If he's driving an up-market car the chances are he got it by being bloody good at what he does. That'd fill me with more confidence than some geezer turning up with a clapped out Ford Escort.
That is 100% true  ;)
Title: Re: customer seemed offish
Post by: Dean Aspects on November 26, 2007, 04:13:26 pm
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

I can see why you'd be put off...but look at it another way! If he's driving an up-market car the chances are he got it by being bloody good at what he does. That'd fill me with more confidence than some geezer turning up with a clapped out Ford Escort.

Or he's a rogue trader does shoddy work and pockets the money   ;)

Dean ;D
Title: Re: customer seemed offish
Post by: simon knight on November 26, 2007, 04:39:17 pm
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

I can see why you'd be put off...but look at it another way! If he's driving an up-market car the chances are he got it by being bloody good at what he does. That'd fill me with more confidence than some geezer turning up with a clapped out Ford Escort.

Or he's a rogue trader does shoddy work and pockets the money   ;)

Dean ;D

Not seen too many rogue traders on TV who do our job...!

OK if you're having £5ks worth of stuff done to your house then get references...but for £15s worth of window cleaning?

You're a cynic Mr Dean ;D
Title: Re: customer seemed offish
Post by: Londoner on November 26, 2007, 06:03:43 pm
There is a world of difference between a smart car and a completely OTT Chav wagon.
Unfortunately, Chavs can't tell the difference.