Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: simonwonder on November 18, 2007, 06:15:45 pm

Title: help with gaining good custys
Post by: simonwonder on November 18, 2007, 06:15:45 pm
please guys can you help me i'm all out of ideas have tried
cold call
leaflet drop
canvass (warm)
shop  window notice
liveried van
uniform
and radio ads
3 years in and i'm still not at full capacity
am wfp 
help i'm based in swindon and am regular and reliable do a good job
please
respect
simon
Title: Re: help with gaining good custys
Post by: jampot on November 18, 2007, 06:18:00 pm
 ??? looks like you tried everything
Title: Re: help with gaining good custys
Post by: windowwashers on November 18, 2007, 06:18:59 pm
??? looks like you tried everything
apart from website  ;)
sry had to add that  ;D
Title: Re: help with gaining good custys
Post by: jampot on November 18, 2007, 06:19:58 pm
 ;D
Title: Re: help with gaining good custys
Post by: simonwonder on November 18, 2007, 06:21:33 pm
thanks jampot
everything accept buying a round that is in a process i hope maybe i should move to wales or bridgend lol
Title: Re: help with gaining good custys
Post by: simonwonder on November 18, 2007, 06:23:05 pm
no ian i forgot i got one of them
www.wondercleaning.co.uk
Title: Re: help with gaining good custys
Post by: d s windowcleaning on November 18, 2007, 06:35:46 pm
good custom is hard to come by but when you do get them they are nice to have . it seems to me like youve tryed all options . but give ian windowwashers and have a website nice chap spoke to ian tonight give it ago .
Title: Re: help with gaining good custys
Post by: windowwashers on November 18, 2007, 06:38:07 pm
no ian i forgot i got one of them
www.wondercleaning.co.uk
what about online marketing ??
Title: Re: help with gaining good custys
Post by: supernova77 on November 18, 2007, 06:45:34 pm
Quote
3 years in and i'm still not at full capacity

 :o

Spend all the days you're not cleaning on canvassing... And I don't mean wussy leaflet dropping... Actually knock on the doors and speak to people!

Andy
Title: Re: help with gaining good custys
Post by: Neil271052 on November 18, 2007, 07:16:19 pm
Quote
3 years in and i'm still not at full capacity

 :o

Spend all the days you're not cleaning on canvassing... And I don't mean wussy leaflet dropping... Actually knock on the doors and speak to people!

Andy

That is the best way.

People like to see their prospective WC face to face  and it costs nothing apart from your time.
Title: Re: help with gaining good custys
Post by: windowwashers on November 18, 2007, 07:33:34 pm
Quote
3 years in and i'm still not at full capacity

 :o

Spend all the days you're not cleaning on canvassing... And I don't mean wussy leaflet dropping... Actually knock on the doors and speak to people!

Andy

That is the best way.

People like to see their prospective WC face to face  and it costs nothing apart from your time.
Wussy leaflet dropping ?? I do very well from this
I get most on my new custom online, and via leaflets and recommendation.

Recommendation is the best way  ;)
target your customers first, give them a discount for every person they recommend, it is surprising how many new jobs you get from it.

Canvassing is the second best and does work, if you have the time.

my time is precious to me and is cheaper to pay others to do it for me, also it is a boring job and if you are no good at face to face sales and thats what it is, then this is not a route to go down.

there are loads of companies that offer this service some are poor some very good some cheap some expensive.

And people that say running a business is easy do not run a business  :-X

Title: Re: help with gaining good custys
Post by: simonwonder on November 18, 2007, 07:53:55 pm
thanks guys
must try harder
lots harder
will go door to door tmorrow after my appointment with the eye doctor
thanks again
simon
will call ian and see if he can improve my website for me
Title: Re: help with gaining good custys
Post by: supernova77 on November 18, 2007, 07:55:12 pm
Quote
Wussy leaflet dropping ?? I do very well from this
I get most on my new custom online, and via leaflets and recommendation.

It's a fact that door knocking brings in more business than leaflet dropping.

Andy
Title: Re: help with gaining good custys
Post by: windowwashers on November 18, 2007, 07:59:08 pm
Quote
Wussy leaflet dropping ?? I do very well from this
I get most on my new custom online, and via leaflets and recommendation.

It's a fact that door knocking brings in more business than leaflet dropping.

Andy
that would really depend on the amount of people in would it not  :P
and if you want a fact leaflet dropping then going back a couple of days later and doorknocking brings in more business that door knocking alone. ;)
Title: Re: help with gaining good custys
Post by: alan andrewswestsi on November 18, 2007, 08:14:23 pm
door knocking is always number 1 , just be polite , always smile , and look them in the eye when you give them the price , work your price out then when you deliver it to the custie add a 25% , and give them the high price but say assuming your going to be a regular customer 4 or 6 weeks i would happily clean your windows for , and give them the lower price then shut your mouth till they speak , works great for me .
Title: Re: help with gaining good custys
Post by: simonwonder on November 18, 2007, 08:26:01 pm
thanks andrew
 where should i start as a price starting point as i seen to be too low for some and to expensive for others
i usually price at £15 for a 3 bed house  would this be to low as i'm based in swindon  wilts
Title: Re: help with gaining good custys
Post by: simonwonder on November 18, 2007, 09:18:53 pm
sorry alan
i didn't mean to call you andrew 
would £15 BE A GOOD PRICE
where in the country are you
Title: Re: help with gaining good custys
Post by: supernova77 on November 18, 2007, 09:33:48 pm
Quote
that would really depend on the amount of people in would it not  Tongue
and if you want a fact leaflet dropping then going back a couple of days later and doorknocking brings in more business that door knocking alone. Wink

When you door knock you obviously speak to the people that are in, which is much better than just posting a leaflet through when they are in... The ones that aren't in you then post a leaflet through and then if you like return a couple of days later... On the law of averages that is a much better way of gaining new customers than just leaflet dropping!

Andy
Title: Re: help with gaining good custys
Post by: windowwashers on November 18, 2007, 11:38:08 pm
Quote
that would really depend on the amount of people in would it not  Tongue
and if you want a fact leaflet dropping then going back a couple of days later and doorknocking brings in more business that door knocking alone. Wink

When you door knock you obviously speak to the people that are in, which is much better than just posting a leaflet through when they are in... The ones that aren't in you then post a leaflet through and then if you like return a couple of days later... On the law of averages that is a much better way of gaining new customers than just leaflet dropping!

Andy
Andy, I think I may have written that in a confusing way, I will try again, I know full well doorknocking is a good way to get customers, leaflets on there own get less business but still work.

leaflet then doorknocking a couple of days later works the best IMO, as they alot of the time the people remember the leaflet you put through the door, rather than just knocking cold. you can also quote on the people that call you from the leaflet at the same time  ;)
Title: Re: help with gaining good custys
Post by: Moderator David@stives on November 19, 2007, 12:53:20 am
Buying rounds is the traditional way of getting work, doorknocking etc has worked in the last few years where there was a shortage of wcs, now with the advent of wfp the slack has been taken up again, so we are back to buying rounds for new business.

you get the yo yo effect with most businesses.

Dave
Title: Re: help with gaining good custys
Post by: alan andrewswestsi on November 19, 2007, 11:58:35 am
sounds like your prices are about the same as mine but remember you can always negotiate and if you start high you can come down but obviously not the other way round , as another post yes if their not in pop a leaflet thru but always knock first , i am out canvassing tonight as it looks like it will stay dry.
Title: Re: help with gaining good custys
Post by: simonwonder on November 19, 2007, 12:11:38 pm
hi alan
thanks for that where are you
respect
simon
Title: Re: help with gaining good custys
Post by: alan andrewswestsi on November 19, 2007, 12:28:18 pm
tunbridge wells area , i hate these days when i,ve nothing to clean , over christmas i am gonna go mad with the door knocking i need another 100 custies so i,m always busy , i reckon 300-350 in total should do it .