Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Moderator David@stives on October 20, 2007, 01:19:19 pm

Title: A Bit of Research
Post by: Moderator David@stives on October 20, 2007, 01:19:19 pm

Just wanted to ask none window cleaning people,

How did you get hold of your window cleaner ?

Yellow pages, leaflets, reccommendation, cold calling, the web ?

For those who used yellow pages did you look through the one liners or did you just scan the big ads ?

Any help would be much appreciated.

Dave

Title: Re: A Bit of Research
Post by: john rees on October 20, 2007, 01:30:06 pm

Hi Dave,
             2 guys just knocked my door and asked if I wanted my windows cleaned, So thats how I got my latest window cleaner, just hope they stick to it? the biggest complaint about window cleaners around here is they seem to do it for a couple of months and then pack it in.

                    all the best
                                      john

Title: Re: A Bit of Research
Post by: Bertie Boo on October 20, 2007, 01:50:46 pm

Quote from: john rees on October 20, 2007, 01:30:06 pm

the biggest complaint about window cleaners around here is they seem to do it for a couple of months and then pack it in.

I thought it was just my house.....

Stephen

Title: Re: A Bit of Research
Post by: Ian Gourlay on October 20, 2007, 03:15:04 pm

You see one working in your street , or they knock at door.


Reliability is problem but perhaps this will improve with investments in pole systems needing to be repaid.

Title: Re: A Bit of Research
Post by: carpet guy on October 20, 2007, 03:29:40 pm

Same as Ian....................but I would imagine the chore of collecting is a pain and causes many to give up, especially as the amount to be collected is so small.

Title: Re: A Bit of Research
Post by: Shaun_Ashmore on October 20, 2007, 04:03:24 pm

You'd have thought a clever WC would have them on Direct Debit.

Shaun

Title: Re: A Bit of Research
Post by: Moderator David@stives on October 20, 2007, 04:10:45 pm

Collecting is not an issue for me, i just wait until i see the customer or they send me a cheque.

I am just looking towards the best way of me marketing my business to domestics.

How many here would use the yellow pages to find a window cleaner ?

Dave

Title: Re: A Bit of Research
Post by: Shaun_Ashmore on October 20, 2007, 04:46:46 pm

I wouldn't look in the YP for a domestic WC I'd ask a neighbour IMO why not do a rewards programme for referals offer them a free clean for every new customer they pass on, how much is a new customer worth to you? not just 1 visit but say 12 over 1 year??

Shaun