Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: stevegunn on October 18, 2007, 04:56:21 pm
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Anyone got a template for writing a report on the condition of a suite and carpet.I was asked to clean a leather suite and carpet for one of my letting agents which I did, suite covered in snot and stained.Carpet was new 6 months ago and tenant had spilt red wine and chewing gum on stairs.Now tenant is refusing to pay letting agent as he feels they did not warrant cleaning I have to write a report detailing why the items needed cleaning.Personally I think the letting agents should be doing this not me as they requested me to clean the items but I do get lots of work from them.
Anyone help?
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Steve,
I have a survey form that I use that has a space to note pre-existing condition / damage etc.
Is this what you have in mind?
If so I will email it to you
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Cheers but I have a survey form which I filled in at the time letting agent has copy of that but wants a formal written one for ex tenant
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When i get his Steve i just write a letter,
To whom it may concern etc, it is my professional opion that the carpet at (address) is damaged beyond repair/uncleanable/was damaged by etc etc. I detail carpet type and methods used (if any) and explain to the best of my ability the reason its is damaged etc?
Ussually more than adaque, i print this on a letterhead
Hope this helps
Dene
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Cheers Dene was thinking along them lines.Do you charge for providing the letter?
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Not the letting agencys but if its a customer thats claiming on insurance is charge em £20.
Dene
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Not the letting agencys but if its a customer thats claiming on insurance is charge em £20.
Dene
Customers can claim the money back from the insurance for any survey/report that they are asked for, I charge £50 to cover time going out to look then writing it up.