Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: johnny_h on September 21, 2007, 05:19:49 pm

Title: family and friends
Post by: johnny_h on September 21, 2007, 05:19:49 pm: NEVER EVER WORK FOR THEM !!!!!!! i took on a family friends cousin who has turned out to be the queen of messers so i have dropped her and her mates who thought as they sort of knew me they could be flexable on when i can clean them ! dropped them and now family have been abused in the street !! NEVER AGAIN
Title: Re: family and friends
Post by: Davew on September 21, 2007, 05:40:35 pm: Same with neighbours
Title: Re: family and friends
Post by: simon knight on September 21, 2007, 05:42:03 pm: Tell me about it Johnny, I did my mums windows...didn't even get a cuppa let alone payment ;D
Title: Re: family and friends
Post by: Ian Lancaster on September 21, 2007, 05:45:20 pm: Golden rule:

Your customers are NOT your friends, and your friends should never be your customers
Title: Re: family and friends
Post by: Davew on September 21, 2007, 05:53:29 pm: Yep there are no friends in business, is what they say.
Title: Re: family and friends
Post by: simon knight on September 21, 2007, 05:55:24 pm: I know you're right Ian but some of my custys (especially the olduns) have become friends (ish)....I just can't can't help it!
Title: Re: family and friends
Post by: Grafters Cleaning Services on September 21, 2007, 06:25:31 pm: my old saying is NEVER MIX BUSINESS WITH PLEASURE
as it's sure to go wrong
Title: Re: family and friends
Post by: SonOfFormby on September 21, 2007, 06:44:30 pm: Quote from: Ian Lancaster on September 21, 2007, 05:45:20 pm
Golden rule:

Your customers are NOT your friends, and your friends should never be your customers

Dam I'm sorry to hear this, as I have just started doing my wifes friends house and business, and it pays very well, have also been asked to do another of her friends......in a posh part of town ;D

Lee
Title: Re: family and friends
Post by: Pole2pole on September 21, 2007, 06:51:19 pm: It does and can work Lee, but sometimes they're gonna feel like they deserve special treatment cos of who they are......... ::)
Title: Re: family and friends
Post by: East coast window cleaning Services on September 21, 2007, 07:30:42 pm: I do my family for free but not every month just when i got time. And with good friends i do them for free if they get me work, Dont do "mates down the pub" though
Title: Re: family and friends
Post by: jeff1 on September 21, 2007, 07:36:18 pm: I do my 3 daughters houses FOC, How can you charge your family? but they are aware, its as and when I have some spare time, except for days like today.

My Son-in-law is in the RN and they were moving out today, I had to go and clean there windows and give them an invoice, to show the work had been done,
Trouble was the front of there house is full of secondry glazing, So I told the son-in-law to take them all out side and I wfp the lot. ;D for FREE ;D

But I won't do friends houses, not even for a price.
Title: Re: family and friends
Post by: Village Gleam on September 21, 2007, 07:38:15 pm: i do my next door neighbours, a fair price would be £15, it's a large fourbedroom with leaded georgian at the front. I charge her £8, and I agreed to do it every three months.

I've only done it twice so far, and yes after my spending 45 minutes on it she complained.
firstly " Clive I'm not being funny but are you going to dry these windows?"
Then she found some spots on the inner corners of the lead either side of the front door. The lead here is about 2" traingles and the spots were in the apex of the corner about 1/32 of an inch.
"Better me telling you." she said " Than one of your other customers."
Title: Re: family and friends
Post by: Pole2pole on September 21, 2007, 08:52:59 pm: Don't ya just hate the way women say it....exactly as it is. About as tactful as an AK 47. Unlike us whimpy MEN who will do anything for a simple life :)