Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Paul Coleman on September 08, 2007, 01:40:08 pm

Title: Nice letter
Post by: Paul Coleman on September 08, 2007, 01:40:08 pm
I got a new customer a while ago and did the first clean a few days back.  I did the usual pre-warning not to judge it until after the third clean (just in case).  The frames and glass were a right mess.  Anyway, I thought I had overdone it because she said she would try WFP for three cleans and then review it (teach me to keep my gob shut  :)  ) .
Anyway, I got the cheque through this morning with a short letter saying that she was "delighted" with the results - and that after only one clean.

N.B.  I got this job by dropping business cards through a few letter boxes when I cleaned in the area a some weeks back.  I had actually run out of leaflets at the time.
Title: Re: Nice letter
Post by: Pat Purcell on September 08, 2007, 01:48:22 pm
Shiner , when we were short of work , we changed all our paper work to business card size eg. our windows have been cleaned ticket was just an "  your windows have been cleaned on --/--/-- and on the back was our business card, Our quotation sheet was a full page with 3 detachable business cards at the bottom ,our invoices the same. It garnered us a lot of phone calls . for some reason people prefer the business card size and are more likely to keep it or pass it on