Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: lands on September 04, 2007, 06:16:02 pm

Title: Referals
Post by: lands on September 04, 2007, 06:16:02 pm
Whilst I was feeling a bit down about the amount of work I was generating in a new area I just got a call from a custy I did a flat for (last week) that she bought to rent out. She was there whilst I did job and was amazed at outcome (she had used several CC's before). She has put in contract that tenants must use me when they move out and Managing Agent want to get me on their books as a result.

Smug ain't the word.

If you take the same pro attitude into every job it will come back and reward you handsomly every now and then.

(hand scrubbed all edges after pre-treat and HWE'D with hand tool, bet not many do that)
Title: Re: Referals
Post by: Joe H on September 04, 2007, 09:10:47 pm
(hand scrubbed all edges after pre-treat and HWE'D with hand tool, bet not many do that)

I do - but I am not always succesful as I would like in removing the black - what do you use???
Title: Re: Referals
Post by: Geoff Jewkes on September 04, 2007, 09:25:17 pm
Prochem pre spray gold, 15 mins dwell while you set up, works a treat  ;D
Title: Re: Referals
Post by: spindle on September 04, 2007, 09:31:46 pm
most of my work is from referals .............not that i am the greatest cc..but i have a high standard of work for a modest fee...........

the black draught marks are always stubborn and more often than not .......will return after a period of time

i am also not happy with the results sometimes......but i pre warn the custy of the possiblity that they may remain after the clean

i think that as long as the custy is aware of that fact....... then there are no suprises ;D

 
think i will try that thanks fibre fresh..........do you aggitate prespray gold or will it spread the marks??

Title: Re: Referals
Post by: Mike Halliday on September 04, 2007, 09:40:44 pm
'a pocket full of promises is still an empty pocket' Quark DS9

I've had landlord promise to do the same, but nothings ever come of it. hopefully yours will be more fruitful

Mike
Title: Re: Referals
Post by: lands on September 04, 2007, 09:48:28 pm
For those sort of DM's you need something with a kick. These DM's come from below as opposed to those that are caused by draughts under doors so you should try try Prochems traffic clean, hand scrub in, 10 minute dwell and HWE with a hand tool. BUT YOU MUST HWE away from the wall and you will make some inroads but as other threads say, they will come back.

Pete
Title: Re: Referals
Post by: matt jones on September 04, 2007, 09:57:55 pm
Done some quite bad ones in a flat i cleaned back along came out easy, just used m-power and a tampico brush sorted.
matt
Title: Re: Referals
Post by: Joe H on September 04, 2007, 10:17:59 pm
As much as I like and use M-Power and Nemesis Super - didnt shift it the other day.

Going to try Ultrapac Renovate - any thought on that??
Title: Re: Referals
Post by: lands on September 05, 2007, 06:38:29 am
As much as I like and use M-Power and Nemesis Super - didnt shift it the other day.

Going to try Ultrapac Renovate - any thought on that??

Probably the last option Joe, if that don't nowt esle will
Title: Re: Referals
Post by: AquaMagic on September 07, 2007, 02:42:14 pm
Is that a Rule of Aquisition Mike?

Dene
Title: Re: Referals
Post by: Mike Halliday on September 07, 2007, 03:33:11 pm
No 78 :D :D

Pete tell the landlord that you will also do half price stain removal for all their clients so rather than wait for the end of the tenancy to have them cleaned  they might call you sooner.
Title: Re: Referals
Post by: lands on September 07, 2007, 04:02:11 pm
mmm yes, think I will