Clean It Up

UK General Cleaning Forum => General Cleaning Forum => Topic started by: Steve Weatherley on August 21, 2007, 08:53:49 pm

Title: Trusting new clients
Post by: Steve Weatherley on August 21, 2007, 08:53:49 pm
I have been asked to carry out some builders cleans totalling 20 flats. My problem is that I do not know the client (have never worked for him before)and he is asking for the work to be carried out at short notice. In order to fulfill his request I would have to pay other cleaners to carry out the work with me.
I am worried that I would incur the cost of employing others to carry out the work and then suffer from the client not paying me.
I am considering that it would perhaps be wise to form some sort of contract for these works for him to sign beforehand or even to ask for 50% in advance.
Does anyone have any ideas or copies of a contract that could be used.
Title: Re: Trusting new clients
Post by: Robert Parry on August 22, 2007, 10:13:55 am
In any form of business it is neccessary to have a contract, you should also be aware of the "Battle of the forms".

You should also complete a detailed survey explaining exactly what work will be carried out, as well as the correct insurance, health & safety etc.etc.

As part of the above process, you should also obtain a credit reference check on any new customer, and if they are a regular customer, perform these checks at least twice a year, or when their buying habits change suddenly.

Regards,

Rob